Hôtels romantique de Préfecture de Niigata, Japon

The best stay ever with exceptional service and super gorgeous room + private onsen. We enjoyed a complimentary welcome drink and dessert before they showed us to our room. The loft style japanese room was stunning, decorated with tasteful details. The best part was of course the onsen, we could watch snow as we enjoyed the soak. There was also a massage chair in the room haha. The breakfast that we added on was really delicious too. The hotel provides pick up service to and fro train stations nearby, make sure to check with them prior to your arrival. Something that warms our hearts is their quality service, e.g. they would warm our shoes before we head out as it was snowing outside etc. Location wise, it's very near to Gala Yuzawa station. However, I think most restaurants are closer to Echigo Yuzawa station. So we would take a short walk there every night for dinner instead.

昔はたくさんの観光客で賑わったやろなあーという施設でした😱 従業員の方々は頑張っていますが、費用節約のために廊下の照明を消したり冷房が入ってなかったり、寂れた感じが拭えません。 3日ともアメニティをもらいましたが、無駄だと思いました。 何が必要で何が不用か、もう考えられたらいかがでしょう？