Hôtels avec Spa à somerset, Royaume-Uni

L'hôtel est très confortable et très confortable. Le centre-ville est situé dans une zone de 2 km de la ville, à proximité de la ville, à proximité de la ville, à proximité de la ville, à proximité de la ville, à proximité de la ville, à proximité de la ville, à proximité de la ville, à proximité de la ville, à proximité de la ville, à proximité de la ville, à proximité de la ville, à proximité de la ville, à proximité

We booked 2 nights for a relaxing spa weekend. Based on it being a spa hotel. We planned on staying in the hotel for the whole weekend.  When we arrived we were told there was no restaurant or bar we can use as it’s only used for events.  We then had some lunch in the spa cafe. Food was ok. Service was terrible.  We then went to the room as we were able to check in. The cleaner was still there. Very apologetic extremely polite and lovely. The room was absolutely wonderful. Large bedroom bathroom and living room.  We went out and found a pub for food. When we returned to relax in the room we found the party was directly below us and in full swing. Very loud and noisy and the smoking area was right outside our window. We called reception but they were fully booked. Glad to say it all stopped at midnight.  We went down to breakfast at 9.30. Not much left and the full breakfast was cold. When we questioned it we were just told”well it has been there since 7” it had just sat on the side in silver trays for 2.5 hours, no heat or option to reheat. It wasn’t edible.  We skipped breakfast that we paid for on the second day.  We then thought we would spend some time in the spa. Ha! Well the pool is small, no where to relax just a couple of plastic chairs, not a spa at all. It had a very small sauna and steam room. The jacuzzi didn’t work it was just a pool of cloudy water with a few bubbles.  Would not recommend. Seems it used to be and could be a wonderful place to be but has been taken over and lost its sole. Such a shame as the building and grounds are wonderful.  I have to add the cleaning staff and lady on reception were wonderful, welcoming and friendly.

I must say the state of the room and smell of smoke was terrible unfortunately I arrived late and had traveled so was tired but taken photos of everyone’s eyes I was also shocked at breakfast time I was left standing on two separate occasions for 10mins to be seated no one came no one served me and no one gave a dame

We stayed one night at Apex City of Bath Hotel. The location is excellent, and the night‑shift manager was quick to respond when we raised our complaint, however our overall experience was really poor because of repeated hygiene problems with the beds. It was nearly 11 pm and we were ready for sleep, when we discovered mould‑like marks on the bed sheets in our original room. We contacted the duty manager straight away, and we were moved to a different room without delay. Unfortunately, on arriving at the new room, we found hair left on the fresh bed sheets. We were exhausted and very late in the evening; otherwise we would have asked to check out entirely. A member of staff then came to replace the full set of bedding for us. During the bedding change, further issues were uncovered: visible yellow stains on the mattress underneath, and yellow stains also on the duvet itself. While the staff tried their best to resolve the situation at such a late hour, it is unacceptable for a 4‑star hotel to have multiple bedding‑related cleanliness failures across two separate rooms. We felt uncomfortable for the rest of our night. We hope the hotel will carry out a full review of its housekeeping standards and mattress / duvet condition.

Je suis ravi de la maison Charlton, c'était vraiment élégant. La façon dont elle a été élégante est vraiment inhabituelle. Cela vous fait sentir dans un monde fantastique avec les petits couloirs et les petits noeuds et cranies élégants. Pour moi, il me convient le compte, il a fait le travail que j'avais besoin, mais je comprends pour ceux qui ne le reçoivent pas sur une offre et payent beaucoup d'argent pour rester là. Je comprends comment ils pourraient dire qu'il est un peu sale un peu fatigué et qu'il a besoin d'un peu de TLC Il y a un homme très gentil qui courait autour de tout faire très bien et le reste du personnel était caché derrière les portes ou juste pas là. Je ne suis pas sûr. Il y avait du personnel présent dans le spa et ils étaient beaux et aidants et gentils. La chambre était magnifique et belle et confortable, et assez propre, bien que tattée dans des endroits. Le petit déjeuner était très basique, mais je n'avais pas d'extrême attentes, et je ne suis pas vraiment un petit déjeuner, donc encore une fois il ne peut pas faire la boîte de billets pour les autres mais il a fait le travail pour moi.

This is a truely super hotel! We were there to celebrate my husband's birthday and it was a delight from start to finish. The building itself is of course elegant and historic and has been complemented by the interir decoration which is bright and warm. The staff were professional, kind and friendly and at all times provided an excellent service. We felt that everyone was keen for us to have the best possible time at the hotel which lead to a nice positive and relaxing experience. On top of this our room was stunning and the food first class , so all in all we were extremely happy!!

I would like to thank the staff for everything they had done for me and my wife after I mad a awful mistake that is to embarrassing to go into ... all I can say is they literally made sure I was not going to be let down and time ruined by going above and beyond anything they needed to do to make my stay a beautiful one after my error ......the food was lovely and also everything was as it was in the pictures if not better something to see for yourself should you go ahead and book a stay .......

La chambre est très petite, lit double en entrant, mais propre et exquis

Fabulous hotel wonderful staff and great food breakfast was lovely very generous and a very good choice on the menu the service is exceptional and the spa is perfect for needs definitely would return here without hesitation 10 out of 10

應該沒有人會覺得這家酒店差吧，Small Luxury Hotels of the world聯盟的酒店，無論服務還是房間都很上檔次！這次住在幾百年的房子裏使用着現代的科技，體驗古老的巴斯建築這種感覺不要太獨特！我訂的行政房，房間外有一個巨大的露台，在那裡喝咖啡抽煙是一件非常chill的事情！