The room is quite decent, but the bathroom feels a bit outdated and worn. It's affordable, especially with breakfast included. However, keep in mind that the breakfast options are limited in variety.
The hotel location quite close to centre. What i like most is the breakfast with menu super delicious and authentic Sunda food. Im staying for 6d5n and the breakfast menu change everyday. The downside is the lift not sufficient enough during peak season and u got que quite long and there’s no staff to handle the lift entry.
All your staffs are absolutely stunning and very inspiring. They are great workers they deserve more applause and honorarium.
Im in the field of hospitality industries also and I experienced an amazing feeling in your Hotel
Keep it up.. Allahumma baarik
Faisal Al Filibiny
C'est toujours mon hôtel quand je visite. Plusieurs centres de commerce et de cuisine à proximité. Les chambres elles-mêmes sont bien entretenues et en bonne condition. La télévision a accès aux canaux gratuits de base, mais rien de prime, donc il n'y a pas de Premier League, etc. La seule défaillance est l'eau chaude, où l'eau n'est pas assez chaude.
Stayed in room 1024
Pro:
Room clean
Efficient check in and check out
Nice view of mountain and trees
Dish variation were nice, lots of options, i love the kuah bakso so comforting.
Cons:
Unable to set AC
QR in tv to see room dining menu unable to open, sent email to reservation no response. So we cant order food for room service.
At night room smells of solar fumes like machine fumes and in the toilet smells like thinner or paint or some chemicals which is significantly disturbing. Please check room 1024.
No information on facility or activities during check in, only informed there’s free photoshoot
Understand that photoshoot are part of facility BUT, so manya people taking photo in the morning makes our morning walk not smooth, many times have to STOP waiting for people photoshoot. Please consider to create specific photoshoot area.
Must relook on food quality, during dinner buffet chicken sausage not fresh, kue putu apek becomes inedible.
Please add paintings or plants on wall, we walk out from lift in 10th floor, head to our room, on right side there’s big empty wall left a depression feeling.
Le personnel était agréable et confortable, il était toujours prêt à vous aider avec un sourire. Les enfants aiment particulièrement la piscine et le petit déjeuner a été très varié pour tous.
The staff are all very friendly. Location wise for us is amazing as we want a quiet place away from the busy streets. Food is good. Going anywhere is easily accessible by grab. Will definitely come back again in future.
When i stayed at the hotel yesterday all seem fine. The room looked clean. But when I checked the locking system. It did not want to lock only the top part. I went to the lobby to let them know my dissatisfaction. They told me that all the rooms have this issue. I felt an bit of unease Afterwards i went to my room and contacted an trip.com travel agent. They also find it very weird why nobody was notfied about this issue. They contacted the hotel later and told me to wait but nobody came. An hour later I contacted an trip. Com travel agent again and told them i already waited an hour and felt neglected. So the travel agent contacted then again. Minutes later someone came by. He wanted to show me another room and sure the lock does not work properly anywhere. They apologised and since it was late i cant go to a other hotel. I talked to the travel agent again. On their advice they told me to put heavy objects in front and next to the door. So i put an chair and my bag in front of it. The travel agents where very helpful. I also ask them to warn future visitors about this issue as well. Also it is against the law Under the Consumer Protection Law (UU No. 8/1999), you’re entitled to use facilities that work properly and safely—“goods and/or services…must be fit for their intended use”. Government Regulation 67/1996 (Pasal 62 Ayat 2) makes the hotel operator legally responsible for your safety and security while on the premises. Even if “all locks” share the same flaw, the hotel must fix it or offer you an alternative that meets basic safety standards. I felt a bit safer when heaving the chair and my stuff in front of the door but i hope they will fix the issue as soon as possible for the safety of all hotel guest and inform the issue beforehand to hotelguest as well. Yours sincearly Leonrdo Sakidin
Le séjour à l'héritage Dago de la Suisse-Belresort était pure heureux. La chambre élégante, la brise de montagne et les vues panoramiques ont créé un repos pacifique. J'aimais l'atmosphère confortable et le service de haut niveau. Une combinaison parfaite de luxe et de nature fortement recommandée.
Excellent
164 évaluations
9.3/10
Prix à partir de
46 €
par nuit
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9.4/10
Extraordinaire
HHartosoWe had a fantastic stay at the hotel! Upon check-in, we were pleasantly surprised with a complimentary room upgrade to one of the villas, which came with a private jacuzzi. The villa was spacious, well-maintained, and offered a perfect mix of comfort and luxury. The added bonus of the jacuzzi made our experience even more relaxing and memorable. Truly appreciated the excellent service and thoughtful gesture—highly recommended!
KKhairulnaim ZukriThe room is quite decent, but the bathroom feels a bit outdated and worn. It's affordable, especially with breakfast included. However, keep in mind that the breakfast options are limited in variety.
NNabieliciousI had a pleasant stay at Crowne Plaza Bandung as this is my second visit. The hotel has got outdoor jacuzzi with a large pool. All hotel staffs were friendly. However, the gym facilities needs renovation and the smoke detector alarm in the room disturbs us a lot as the alarm was suddenly active without a reason.
IInvitéThe location is situated at the heart of Braga Street which it’s very convenience to find food. It’s also not too far from the food street at Lengkong Kecil and Sudirman Street.
The room is a bit dirty as I noticed there was some dirty patch at my bed sheet. However, the staffs are very helpful and friendly. They also offer a various of Indonesian dishes.
IInvitéThe location was great as very close to shopping mall. Good location for restaurants . Staffs were friendly and helpful.
Room was clean and air condition worked properly.
I will definitely stay here for my next trip to Cirebon .
IInvitéWhen i stayed at the hotel yesterday all seem fine. The room looked clean. But when I checked the locking system. It did not want to lock only the top part. I went to the lobby to let them know my dissatisfaction. They told me that all the rooms have this issue. I felt an bit of unease Afterwards i went to my room and contacted an trip.com travel agent. They also find it very weird why nobody was notfied about this issue. They contacted the hotel later and told me to wait but nobody came. An hour later I contacted an trip. Com travel agent again and told them i already waited an hour and felt neglected. So the travel agent contacted then again. Minutes later someone came by. He wanted to show me another room and sure the lock does not work properly anywhere. They apologised and since it was late i cant go to a other hotel. I talked to the travel agent again. On their advice they told me to put heavy objects in front and next to the door. So i put an chair and my bag in front of it. The travel agents where very helpful. I also ask them to warn future visitors about this issue as well. Also it is against the law Under the Consumer Protection Law (UU No. 8/1999), you’re entitled to use facilities that work properly and safely—“goods and/or services…must be fit for their intended use”. Government Regulation 67/1996 (Pasal 62 Ayat 2) makes the hotel operator legally responsible for your safety and security while on the premises. Even if “all locks” share the same flaw, the hotel must fix it or offer you an alternative that meets basic safety standards. I felt a bit safer when heaving the chair and my stuff in front of the door but i hope they will fix the issue as soon as possible for the safety of all hotel guest and inform the issue beforehand to hotelguest as well. Yours sincearly Leonrdo Sakidin
JJaseSmith1970Location was perfect for the purpose of our trip to Bogor. Staff are all very friendly and polite; however, daily room cleaning was basic and breakfast service, particularly resetting tables and clearing away was poor. If you’re a westerner, you will have to ask for a knife every breakfast time! Breakfast food was good but spoilt by the fact the lids on the food warmers were kept open and so the food was not hot. Room service food was great quality and cheap. Bizarrely, you could order food 24/7 but not drink. Recommend the all you can eat dimsum on Saturday lunchtime - lots of food and drink for a very low price. Rooftop pool was a great facility, but sometimes overran with kids. Bit of a mixed review but would definitely stay here again as overall was great value for money.
RRichie BurnOverall, my stay was pleasant. The location was decent, with a few convenience stores and restaurants just a short walk away. Hotel facilities were satisfactory, and the staff were very friendly and always willing to assist when needed.
The main downside was that the rooms felt a bit dated, with visible marks and scratches on the walls. The bath towels were also of poor quality and didn’t dry you very well after a shower. Aside from that, the general facilities were acceptable, and I wouldn’t mind returning.
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