We stayed one night at the weekend in the old tower and booked DeLuxe category. The room was way too cold upon arrival. Even after switching off the aircon the temperature did not raise. The whole building is so much cooled down and there is no carpet in the room. The night was extremely uncomfortable. We didn’t enjoy the stay at all.
The door in the shower room does not prevent the water enters the floor in the bathroom after a short time, so the room was flooded, the foot mat soaked.
I do not recommend to stay in this hotel until they have changed the temperature protocol and improved the shower doors, laid carpets in the rooms.
Beside that I can say the breakfast buffet was great. The Filipino dishes were delicious, the lettuce leafs fresh and cut in small pieces as you expect it, the juices (pink apple, orange) were really great, eggs made to perfection, nice Ambiente and Interieur in the breakfast restaurant, friendly and caring staff in sufficient number, they cleaned up and refilled in time - there was no complain, we enjoyed the breakfast so much and it paid off for the trouble with the room.
Je crois que les toilettes de la chambre 7 étaient cassées. Est-ce normal ? Les excréments revenaient sans cesse, alors j'étais un peu gêné de demander. Comme le disent les avis, le bruit de la route est vraiment fort ! À part ça, il n'y a eu aucun problème particulier…
Pros: location, parking, valet parking available with fee, front desk service, slide on the pool, friendly staff, great bed, AC is working well.
Cons: No exhaust in our bathroom so the whole room smells when use.
No spa
So little toiletries given
The breakfast buffet situation.
The worst part of the day is having to wait to get your breakfast. I understand there was a wait. Maybe offer a coffee or a glass of water for the people waiting outside.
We got there at 9:07, and saw bunch of guests waiting. So I asked if they can text us once the tables are available (it’s hot outside) Declined. Lady said that we have wait and if we’re not here, then we can’t eat breakfast basically. Finally got in at 9:30. What do you expect? Either cold food for the ones that people don’t like or empty tray for the ones people like to eat.
You know, that’s okay. It can be improved. It’s not the staff’s fault. All of them are functioning. But I guess the space cannot accommodate the number of guests.
We really love the hotel location and the room! We booked the room for 3 pax, so gotten one king beg and extra bag. We were surprised that it is not squeeze at all. In fact, the room is so spacious until the washroom is separated with toilet bowl, shower space, and bathtub, which I really appreciate the dry-wet separated concept. Also, there is small living room, which I felt like staying inside a studio!
We had a good stay overall. The location was great, the rooms were clean, and the view was really nice. I liked that there was a coffee shop and restaurant in the hotel, so we didn’t have to go out just to grab food. The only downside was that there’s no swimming pool, which was a bit unfortunate. The gym was good though.
J'ai réservé en urgence car mon autre hôtel était fermé. Le service était excellent et la chambre était charmante avec un joli balcon. Un peu cher à mon goût, mais la sécurité et l'emplacement sont excellents.
First visit to Clark Hilton and our stay exceeded expectations in every way. Staff are all very courteous and professional - outstanding welcome and solicitous care throughout. All are great and special thanks to those who helped with luggage, taking photos and looking after us. We received a lovely free birthday cake and Mr Ed of the Olive Resto helped us with packing it as it was really too generous to eat in one go. Also receptionist Mariz very hospitable and made us feel really welcome explaining everything. Our room was upgraded to balcony view. It is a lovely restful place to spend time, with great views, food and a superb swimming pool with little casitas attached. Highly recommended - the best hotel in Clark we have visited so far.
Nous avons eu un grand séjour! Notre chambre était propre, belle et spacieuse. Nous avons super apprécié la baignoire dans le balcon. Le personnel est tout à fait amical, rapide et hébergé. La salle de sport est également surprenant adorable. Et oh, nous aimons totalement le toilette japonais!
La chambre est très confortable, et vous avez une bonne chambre. Le parking de la piscine ne donne pas de vibes à 5 étoiles. Enfin, il n'était pas clair que le petit-déjeuner buffet n'était qu'un semi-buffet.
Globalement, nous avons certainement eu un séjour incroyable.
As always a great stay. I got a smoke free room which is so nice for a non smoker. The only small thing is that traffic is quite noisy all night with motorbikes with loud pipes so bring your ear plugs if you are a light sleeper.
Ok namn,Hindi ko lang expect ung room ganon lang Pala kaliit,wla din telephone sa room kailangan mopa bumama pag may itatanong Ka,wl pag pagkain sa loob nng hotel😌not worth it for me.
Très bien
32 évaluations
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Cchay angWe really love this hotel! The rooms are clean, the location is excellent and best of all, the service is top notch. Special mention to M' Eileen, Joe, Harold and Jae at the Club Lounge. They really took care of us when we were there.
JJames DobleAs always a great stay. I got a smoke free room which is so nice for a non smoker. The only small thing is that traffic is quite noisy all night with motorbikes with loud pipes so bring your ear plugs if you are a light sleeper.
Ggigi travelerWe arrived at Las Casas Filipinas de Acuzar and it was not hard to find. However, the check-in experience was not very good. We arrived exactly at 3:00 PM (check-in time), but still had to wait around 15 minutes because the room was not ready. Okay, I get it—but the jeepney ride going to the room and roaming around was quite slow, haha, so we decided to just walk instead.
The view was beautiful, and the food at the Italian restaurant was good. However, the service was a bit slow and could use some improvement. The room was just okay, and no conditioner was provided, so it’s best to bring your own. The breakfast was so-so, just a typical Filipino breakfast. We also rode a kalesa (horse carriage), which was a nice way to roam around the area, and we tried the balsa ride, which cost around 700 pesos and was a good experience.”
MMark_CayananGreat value for money! We stayed there for three nights, through Christmas, and the staff was accommodating, professional, and cordial. The rooms were pretty big and comfortable. And the breakfast buffet was actually pretty decent, considering how much we paid. Would defo book again!
UUtilisateur anonymeFirst visit to Clark Hilton and our stay exceeded expectations in every way. Staff are all very courteous and professional - outstanding welcome and solicitous care throughout. All are great and special thanks to those who helped with luggage, taking photos and looking after us. We received a lovely free birthday cake and Mr Ed of the Olive Resto helped us with packing it as it was really too generous to eat in one go. Also receptionist Mariz very hospitable and made us feel really welcome explaining everything. Our room was upgraded to balcony view. It is a lovely restful place to spend time, with great views, food and a superb swimming pool with little casitas attached. Highly recommended - the best hotel in Clark we have visited so far.
IInvitéClassical Italy inspired over the top decorations, lovely pool, spa, functional gym, quiet room, great location to visit mt samat war museum and casas filipinas de azucar, the food at breakfast was soso but the service was excellent. A car is recommended to reach the property, but bus also arrives at peace tower.
KkkL'environnement est très clair, l'ensemble est toujours bon. Le restaurant est également très délicieux. L'unique insuffisance de beauté est. L'eau gratuite de la chambre est trop petite.
AAngelica CastadaPros: location, parking, valet parking available with fee, front desk service, slide on the pool, friendly staff, great bed, AC is working well.
Cons: No exhaust in our bathroom so the whole room smells when use.
No spa
So little toiletries given
The breakfast buffet situation.
The worst part of the day is having to wait to get your breakfast. I understand there was a wait. Maybe offer a coffee or a glass of water for the people waiting outside.
We got there at 9:07, and saw bunch of guests waiting. So I asked if they can text us once the tables are available (it’s hot outside) Declined. Lady said that we have wait and if we’re not here, then we can’t eat breakfast basically. Finally got in at 9:30. What do you expect? Either cold food for the ones that people don’t like or empty tray for the ones people like to eat.
You know, that’s okay. It can be improved. It’s not the staff’s fault. All of them are functioning. But I guess the space cannot accommodate the number of guests.
UUtilisateur anonymeThe hotel is nice, clean, the ambiance is very relaxing, but what I don't understand is that I booked the room for 5 adults but when I requested pillow and blanket for the 5th person I have to pay an addtl 240.00 for the blanket
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