Publiée le7 janv. 2026
InvitéUne expérience hôtelière exceptionnelle.
L'hôtel est véritablement excellent, bénéficiant d'un emplacement privilégié et très pratique. Le niveau de service est exceptionnellement raffiné et professionnel, témoignant d'une réelle attention portée aux détails et au confort des clients. Tout a dépassé nos attentes, et l'atmosphère générale était à la fois chaleureuse et luxueuse.
Un lieu où l'on a vraiment envie de revenir, quel que soit son emplacement.
Abdulrahman
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Prix par nuit à partir de :7 172 INR
Publiée le23 juill. 2024
Utilisateur anonyme
La chambre paraissait un peu vieille et défraîchie. Des bruits de travaux, liés à des rénovations ou à autre chose, étaient constants et assez forts toute la journée. Le petit-déjeuner était correct, suffisant pour me rassasier, mais il n'y avait pas de fruits.
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Prix par nuit à partir de :4 506 INR
Publiée le6 nov. 2025
MsMelissa
Disappointing experience with serious service issues, partially salvaged by the duty manager.
My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution.
Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager.
Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution.
Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.
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Prix par nuit à partir de :24 410 INR
Publiée le11 oct. 2025|Chambre Lit King-Size - Vue sur Fontaine
InvitéOur stay was truly exceptional, and it was without a doubt one of the best hotel experiences we have ever had. We were incredibly touched by the effort Jaybie, Kim, and Kelvin put into making our special day so memorable. The surprise prepared was the absolute highlight of our trip, and we are so grateful for the impeccable service and genuine warmth.
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Prix par nuit à partir de :24 695 INR
Publiée le30 avr. 2025
InvitéL'hôtel était propre
La chambre était spéciale
Le personnel était ami
Il y avait aussi une variété de nourriture pour le petit déjeuner
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Prix par nuit à partir de :5 889 INR
Publiée le19 août 2025
InvitéNice place with good location. The parking is behind the building. And no elevator available in parking flor.
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Prix par nuit à partir de :6 487 INR
Publiée le23 déc. 2023
InvitéL'hôtel est en centre-ville et bénéficie d'un excellent emplacement. Les équipements des chambres sont relativement neufs. Le petit-déjeuner est très copieux. Le petit-déjeuner est excellent pour Riyad, mais la chambre est très petite et le prix est élevé.
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Prix par nuit à partir de :6 958 INR
Publiée le7 janv. 2026
Invité
I didn't realize that there are two Swiss Flora Hotels nearby so my taxi dropped me off at the wrong one, which was very frustrating for me as I was exhausted and sick. But the kind front desk agent offered me a free ride with the hotel vehicle to the correct one, which was just around the block.
The hotel was very comfortable and the food at the restaurant was delicious (I had their traditional Saudi stew with rice and fresh squeezed orange juice) and the service was impeccable.
The room was very comfortable with all the modern amenities as expected in any city hotel, but the room had a faint cigarette smell which I didn't like. I was too tired to change rooms, do I dealt with it.
I asked for a wake up call at 2:30am which I did receive...thankfully!
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Prix par nuit à partir de :5 732 INR
Publiée le16 oct. 2025
EmeraldSkiesHad a very comfortable stay here. The room was spacious, very clean, and well-maintained. The bed was comfy and the air conditioning worked perfectly, which makes a big difference given the Riyadh heat. The staff were warm and welcoming - great hospitality. The breakfast buffet was also impressive with a good selection of both local and international options. We found the location quite convenient as there was a bus stop and supermarket just a short walk away. The only drawback was the entrance, which is slightly tucked away in what looked like an alley, so it can be a bit confusing to spot at first!
But, a great stay overall. I'd happily stay here again on my next trip to Riyadh.
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Prix par nuit à partir de :5 204 INR
Publiée le6 janv. 2026
Invité
Rooms are very large and clean and truthfully nicely decorated! I was very pleased with the cleanliness of the furniture and the premises. Yes the hotel building looks small and the reception area is small but, everything is of premium quality with modern design. It is also designed very practically, with the restaurant on one side of the reception and Costa serving cafe on the other side. Room design/cleanliness and breakfast premises and variety are the two top important things for my travels. Cantonal gets 10/10 for both, in its class. Staff politeness and responsiveness are the second important criteria and Cantonal gets 10/10 for that, too. I don't recommend hotels easily but I can recommend Cantonal with confidence.
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Prix par nuit à partir de :7 371 INR