Publiée le7 janv. 2026|Chambre Aérée avec Deux Lits Queen Size
InvitéUne expérience hôtelière exceptionnelle.
L'hôtel est véritablement excellent, bénéficiant d'un emplacement privilégié et très pratique. Le niveau de service est exceptionnellement raffiné et professionnel, témoignant d'une réelle attention portée aux détails et au confort des clients. Tout a dépassé nos attentes, et l'atmosphère générale était à la fois chaleureuse et luxueuse.
Un lieu où l'on a vraiment envie de revenir, quel que soit son emplacement.
Abdulrahman
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Prix par nuit à partir de :62 £
Publiée le14 mai 2026
Utilisateur anonymeنظافه و خدمات جدا ممتازه و المكان ممتاز جداً يعني اتوقع مو اخر مره ابدا
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Prix par nuit à partir de :49 £
Publiée le23 juill. 2024
Utilisateur anonyme
La chambre paraissait un peu vieille et défraîchie. Des bruits de travaux, liés à des rénovations ou à autre chose, étaient constants et assez forts toute la journée. Le petit-déjeuner était correct, suffisant pour me rassasier, mais il n'y avait pas de fruits.
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Prix par nuit à partir de :44 £
Publiée le6 nov. 2025
MsMelissa
Disappointing experience with serious service issues, partially salvaged by the duty manager.
My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution.
Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager.
Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution.
Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.
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Prix par nuit à partir de :187 £
Publiée le3 fév. 2026
Invité
During our stay, both Butler Kim and Butler Hani were incredibly kind, professional, and attentive. They made everything feel easy and comfortable from the moment we arrived. Kim, in particular, truly stood out. She was cheerful, warm, and very thoughtful, and even took the initiative to help my husband and me take beautiful photos, which meant so much to us. Her genuine care and positive energy made our experience feel personal rather than routine.
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Prix par nuit à partir de :189 £
Publiée le30 avr. 2025
InvitéL'hôtel était propre
La chambre était spéciale
Le personnel était ami
Il y avait aussi une variété de nourriture pour le petit déjeuner
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Prix par nuit à partir de :47 £
Publiée le19 août 2025
InvitéNice place with good location. The parking is behind the building. And no elevator available in parking flor.
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Prix par nuit à partir de :66 £
Publiée le23 déc. 2023
InvitéL'hôtel est en centre-ville et bénéficie d'un excellent emplacement. Les équipements des chambres sont relativement neufs. Le petit-déjeuner est très copieux. Le petit-déjeuner est excellent pour Riyad, mais la chambre est très petite et le prix est élevé.
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Prix par nuit à partir de :87 £
Publiée le7 janv. 2026
Invité
I didn't realize that there are two Swiss Flora Hotels nearby so my taxi dropped me off at the wrong one, which was very frustrating for me as I was exhausted and sick. But the kind front desk agent offered me a free ride with the hotel vehicle to the correct one, which was just around the block.
The hotel was very comfortable and the food at the restaurant was delicious (I had their traditional Saudi stew with rice and fresh squeezed orange juice) and the service was impeccable.
The room was very comfortable with all the modern amenities as expected in any city hotel, but the room had a faint cigarette smell which I didn't like. I was too tired to change rooms, do I dealt with it.
I asked for a wake up call at 2:30am which I did receive...thankfully!
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Prix par nuit à partir de :55 £
Publiée le26 juin 2026
InvitéI had a wonderful stay at this hotel. The location is excellent—it’s just a short walk from both the metro and bus station, making it very convenient to get around the city. There’s also a mall and a supermarket right across the road, along with plenty of restaurants to choose from.
The hotel was very clean, and my room was spacious, comfortable, and spotless. The staff maintained the room well throughout my stay, making it a relaxing place to come back to after a long day.
Overall, I highly recommend this hotel for its great location, cleanliness, and spacious rooms. I would definitely stay here again.
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Prix par nuit à partir de :54 £