Publiée le25 juin 2026
InvitéWe were told to download a separate app to claim our two complimentary Guggenheim Museum tickets at the museum. Unfortunately, the app wouldn't even open. If the hotel knew there was an issue, they shouldn't have sent us there without another solution. It was a waste of time and very disappointing.
Voir plus
Prix par nuit à partir de :389 SGD
Publiée le3 oct. 2025
Mike Kaung
I had a very bad experience with Suzanne, one of the receptionists on the checkout morning. She did not have professional manners and was not willing to give any information when asked about the deposits I made. I was surprised to witness her abrupt communication skills which are rare in hospitable sectors. I think the staff working at receptions are an image of the hotels and Suzanne’s behaviour and manners compromised the Seneca Hotel and Resort’s reputation.
The reason I write this review is to improve the staff performance and I do not have any intention to damage the particular staff’s career.
Many Thanks.
Voir plus
Prix par nuit à partir de :187 SGD
Publiée le27 janv. 2026
PaulJones
It’s a good hotels for couples for a quick stop in New York and also it has a lot of history so if you ask somebody who likes oldschool hotels, I would highly recommend
Voir plus
Prix par nuit à partir de :357 SGD
Publiée le25 juill. 2025
Invité
Horrible experience with Service & Unnecessary charges
a) After charging $40 + taxes, they give $30 free meal voucher every day. After Day-1 i realised it was more economical to not use the $30 voucher. Sounds strange but its very Interestingly structured. One orders an Avocado toast for $29 (within budget) from the in room menu.The guy delivers in 30mins with a bill of $52 of which its $29 of food, $10 of delivery charges and $13 of taxes totalling to $52.
So 1st you are charged $40 as City charged and in lieu of that the coupon of $30 for food given to you even if u stuck to your understanding $30 you would have paid more than $52 means extra $22
It gets more interesting when they tell you, that you cant use this $30 for breakfast.
This is like a Ponzi scheme.
b) One of the rudest In-room dining call you will ever attend. I asked what is XXXXX, revert: you should read about it, this is not in my job profile, I only take orders. Fab experience 😍
c) I requested that since i was lactose intolerant could the hotel be kind to deliver 1/4 cup of Almond milk, just enough for a cup of tea. I am told that is possible and then a full cup of milk with $10 + taxes = $13 is charged for simple request of Almond milk.
d) You are not eligible for even a single bottle of water in a so called 5star hotel or so.
e) Servicing the room was not in list, had to go twice over to reception to ensure that room no is added to list of rooms to be serviced in the day.
f) The Coffee machine wasnt working and one had to request for a simple electric kettle to warm water for tea/coffee.
g) The Jet spray in the washroom commode was jammed and not working.
Voir plus
Prix par nuit à partir de :385 SGD
Publiée le9 sept. 2025
Invité
Great location, good restaurant, and comfortable beds. The location inside Saratoga Springs Park is very nice. The hotel is older and it definitely shows. We booked a Deluxe King which was large and had a walk in closet. The bathroom was small though and the room was not very well cleaned.
Voir plus
Prix par nuit à partir de :228 SGD
Publiée le29 nov. 2024
Invité
The room was clean. It was in a wing of the complex that was separate from the main building and we had to cross an outdoor garden to get there. The toilet got clogged and maintenance arrived in 10 minutes to unclog. The Ac/heating unit was loud and kept going on and off all night. The buffet breakfast included was excellent in a lovely spacious dining area.
Voir plus
Prix par nuit à partir de :322 SGD
Publiée le3 nov. 2025
Invité
Staff was gracious and friendly, bar was awesome and entertainment was great. Morning cafe options were good and appreciate the free coffee! Rooms were spacious and clean, beds were comfortable and love the king size bed! Bathroom had some stains on wall that could have been cleaned easily so that was a little gross. Shower was not super warm but was ok. Was with a (well behaved) hockey group and I know staff was struggling with another team who was not cooperating with expectations and I felt bad for them, lots of credit to them for their patience. Overall would 100% stay here again.
Voir plus
Prix par nuit à partir de :184 SGD
Publiée le28 mai 2026
InvitéMy stay at the Waldorf Astoria New York was exceptional in every way. From the moment I arrived, the service felt thoughtful, polished, and genuinely welcoming. Every staff member I interacted with was attentive without being intrusive, creating a sense of ease throughout my stay.
The Deluxe Room was beautifully appointed—quiet, immaculate, and designed with a timeless elegance that reflects the hotel’s historic character. The bed was especially comfortable, and the room layout made it easy to relax and unwind after a long day.
The hotel’s facilities were equally impressive. Common areas are stunningly restored, blending classic New York grandeur with modern comfort. Everything—from the lobby to the elevators—felt meticulously maintained.
The location is unbeatable. Being in the heart of Midtown made it effortless to get to meetings, restaurants, and landmarks. Despite the central location, the hotel felt like a calm retreat from the city’s energy.
Overall, my stay was smooth, comfortable, and memorable. I would gladly return and highly recommend the Waldorf Astoria to anyone seeking a luxurious and well‑run hotel in New York.
Voir plus
Prix par nuit à partir de :2 069 SGD
Publiée le11 sept. 2025|Chambre lit queen supérieure
Yexingyun
Il existe très peu d'informations en chinois sur les hôtels de New York, c'est pourquoi je rédige un compte rendu détaillé de mon séjour, dans l'espoir qu'il puisse aider d'autres personnes à choisir un hôtel. L'hôtel est situé à l'angle du rond-point de Columbus Circle. Je me suis trompée d'adresse et je suis allée à la Trump Tower ; soyez donc vigilant·e lorsque vous appelez un taxi ou utilisez un GPS. Central Park est juste en face, idéal pour le jogging ou la promenade. De nombreux restaurants, supermarchés (dont un immense supermarché avec lait, fruits et bien plus encore) et centres commerciaux se trouvent à proximité, tous accessibles à pied. Vous pourrez peut-être réserver une table dans un restaurant français étoilé au Michelin comme Jean-Georges par l'intermédiaire de la réception de l'hôtel ; je l'ai testé et c'était délicieux.
Le hall de l'hôtel est très petit, mais un service de bagages est disponible. La chambre est visible sur la photo. J'ai séjourné dans la plus petite chambre double, la plus simple, plus petite qu'un studio standard. Les chambres d'hôtel du centre-ville ne sont généralement pas très grandes. Il y avait deux dressings et une cuisine équipée d'une cuisinière à gaz, d'un micro-ondes, d'ustensiles de cuisine, de casseroles, d'une bouilloire et d'un lave-vaisselle. Les ustensiles de cuisine étaient lavés au lave-vaisselle et impeccables. Des tasses à café jetables étaient fournies pour que je puisse apporter mon propre café le matin. La chambre était très propre, les serviettes étaient propres et la literie très confortable. J'ai porté des bouchons d'oreilles pour dormir car le centre-ville est bruyant. La chambre était nettoyée chaque soir avant mon coucher, et une bouteille d'eau Evian ainsi que des cookies aux pépites de chocolat étaient déposés sur la table de chevet. Deux bouteilles d'eau étaient également fournies à mon arrivée.
Voir plus
Prix par nuit à partir de :956 SGD
Publiée le25 janv. 2026
Utilisateur anonyme
La chambre est propre et s'aménage très bien, c'est un peu petit et le petit déjeuner est trop cher. Il est également très sûr; il y a encore une différence très évidente avec l'hôtel Lyscaleton à l'intérieur du pays.
Voir plus
Prix par nuit à partir de :2 299 SGD