Hôtels avec Spa à Samarcande, Ouzbékistan

We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.) What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.” This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service. By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!

C'est principalement le choix de la position pratique, le rapport coût-efficacité, l'aide à la réservation des amis, il a déjà vécu avant, je me sens pas mal, cette fois, il a désigné cet hôtel, la belle ville du paysage

Изначально, мы расстроились из-за местоположения - до всех памятников архитектуры нужно ехать на такси. Но нас второй день мы всё поняли, насколько ошибались. В Самарканде нет какого-то старого города, по которому можно в 6 утра встать, и гулять пока нет жары. А Хилтон есть Хилтон. Шикарнейшие номера, супер гостеприимный сервис, завтраки на 10 из 10. У нас даже был включён лаунж почему-то, это место с прохлаительными напитками, кофем, вином, а с 18.00 еще и горячими блюдами, всё бесплатно. По утрам комплименты в виде орешков и фруктов. Унитазы как в японии, с попомойкой, на пультике. В общем, бомбяо!Бассейн и на улице, и внутри. Есть спа, есть сауна и хамам. В +35 спасало нереально. Вечером можно гулять вокруг ”острова”. Такси в город 25-35тыс.сумов, это очень недорого. Всем рекомендую!

サマルカンド観光で一泊しました。 アメニティも充実してます。部屋は清潔です。 朝ごはんも美味しくいただきまさした。 ホテルの目の前のレストランも美味しかったです。 並びにコンビニ的なところもあり観光には最適だと思ああます

Замечательное место, все новое, везде чисто и красиво. Бассейн так и не успели посетить. Рядом неплохие кафе и магазинчики с продуктами, до алкомаркета 1 км)

Arrivée tardive accepté et enregistrement rapide. La chambre était sous les combles il faisait chaud

Équipements : La chambre était relativement grande pour une chambre familiale, mais l'évacuation de la salle de bain était catastrophique ; l'eau débordait à chaque douche. L'hôtel lui-même était assez vieux et défraîchi. Son principal atout était son emplacement idéal, à moins de 500 mètres de la place Gestan. Propreté : La propreté était le point le plus décevant. À mon arrivée, j'ai constaté que les draps et les couvertures n'avaient pas été changés. Le personnel de ménage était extrêmement négligent, n'étant venu nettoyer qu'une seule fois durant mon séjour de trois jours. Environnement : La première nuit, j'ai été dérangé toute la nuit par les aboiements d'un chien. Après avoir fait une demande à l'hôtel, ils ont fait partir l'animal. Service : Le point fort de cet hôtel était l'accueil à la réception ; le personnel était très poli et le petit-déjeuner était excellent.

We were thoroughly satisfied with our stay at this hotel. Upon arrival, the front desk manager kindly upgraded our room to a suite in celebration of my wife's upcoming birthday—a thoughtful gesture that set the tone for our visit. The suite, featuring a separate bedroom and living room, was impeccably clean and beautifully maintained. Breakfast was delicious, offering a wide range of continental options. While I would have appreciated more local dishes, the variety and quality were excellent. Both the reception and dining staff were friendly, attentive, and eager to assist. The SPA area and swimming pool were spacious, clean, and designed to offer plenty of privacy, even when other guests were present. Tip: About 100 meters to the left of the hotel, there’s a fantastic local BBQ restaurant with affordable, tasty food. A heartfelt thanks to the hotel management and staff for the upgrade and making our stay truly memorable.

We were very satisfied with our stay at this hotel. Although it’s rated 4 stars, it offers amenities and service comparable to some 5-star hotels. Our room was spacious, featuring a balcony, a spotless bathroom, and four complimentary bottles of water although we are a couple. The reception staff were friendly and helpful, arranging our private visit to the SPA and swimming pool, which we thoroughly enjoyed. Breakfast was delicious, with a wider and better selection than some nearby 5-star hotels. The only downsides were the location of the rooms, which are separate from the main building, the absence of an elevator, and open-air corridors connecting the rooms to the dining and SPA areas. This can be uncomfortable during colder months like February, so dressing warmly is advisable. This hotel is definitely THE BEST DEAL you can find in the area and it's just 10 minutes walk from the main attraction in Samarkand.

レギスタン広場まで徒歩15分くらい。ミニショップまで7分くらい。旧市街の奥まった住宅街にある。 中庭が気持ちよく、テラスの席で風を感じる。朝食は個別にサーブされる。果物を結構盛ってくれる。 室内は廊下で靴を脱ぐ。4泊したが3日目に掃除とタオル類の取り替えがあった。 部屋には歯ブラシはあるがコップがない。 冷房の効きも良い。シャワールーム、適温水流良し。 帰路チェックアウトしオーナーの手配した車で鉄道駅まで無料で送ってもらう。 宿のオーナー、長男はフレンドリーで英語でいろいろ話しかけてくれる。