maisons de vacances de Toscanne, Italie

Villa Tortorelli is a charming mix between a bed-and-breakfast and a hotel. My experience here was mostly positive, and while there were a few minor issues, I could tell that the staff genuinely does their best to run the villa as smoothly as possible. Check-in & First Impressions The first thing to note is that the villa is designed to work with automated check-in processes, which is great for most travelers. However, it could be better explained to future guests to avoid any confusion. Not everyone will have a working phone or data plan when they arrive in Italy, and it’s important for the villa to have a backup plan in case guests are unable to connect. One simple suggestion would be to provide Wi-Fi access at the entrance of the villa and share the network name and password with guests before their arrival. This would make it easier for everyone to access the automated system without any issues. Room & Comfort I stayed in the Deluxe Suite, located on the first floor of a three-story villa, right next to the breakfast room. At first, I was concerned about noise, but the thick, heavy door completely blocked any sounds from the breakfast area. I never heard a thing in the morning. The room has blackout curtains that provide great privacy and darkness, which I really appreciated. The bathroom was newly renovated with luxury finishes, including stone walls that give it a high-end feel. The room was clean, and the daily housekeeping service kept everything spotless, with fresh towels replaced daily. One of the standout features of Villa Tortorelli is Karen, the person in charge of breakfast service and housekeeping. She is incredibly attentive and hardworking. She ensures that guests are well taken care of, and the breakfast is always well-prepared and served hot. Honestly, if they lose Karen, the villa would lose two stars in reviews. She is one of their greatest assets. Breakfast Experience The breakfast service was excellent. The food is prepared fresh every morning, and Karen makes sure there is always a variety of hot and cold options available. The breakfast room is cozy and inviting, with plenty of choices to start your day off right. The Villa’s Atmosphere & Location The villa is peaceful and surrounded by greenery, making it a relaxing place to stay. It’s also within walking distance of all the major tourist attractions in Florence, which makes it very convenient for exploring the city. One Minor Issue The only negative point during my stay was that the room felt quite cold when I first arrived. However, I reached out to the WhatsApp help service, and the heating system was adjusted quickly. Within a short time, the room felt much warmer and more comfortable. Final Thoughts Overall, Villa Tortorelli is a great option for those looking for a peaceful, well-located stay in Florence. The automated check-in system could use some improvement to avoid any potential issues for guests without a data plan, but aside from that, the rooms are clean and comfortable, the breakfast is excellent, and the staff is very attentive. Would I stay here again? Yes, especially for Karen’s service and the peaceful villa atmosphere!

wow....the photos don't do this place justice...fantastic location. Knowledgeable staff with good wine advice...i saw some reviews saying restaurant menu choices are limited, i disagree quality over quantity, we stayed two nights and had two excellent completely different dinners. Friendly reception staff, going out of their way to assist. There was one issue that annoyed, but i understand it was out of hotels control so full marks for how the hotel handled the issue even though it wasn't foreseeable and certainly would require a mean guest to add it to an online review (so i haven't)....book here, enjoy and like me you'll no doubt want to come back

The stay was very nice. Location is superb for catching early flights. Most of all, there were a few points about cleanliness, but I would say, the stay was better than we expected. Very good for a family of 3-4 persons.

We had such a lovely stay here! The service was excellent, and the breakfast was absolutely amazing, with a huge variety of options. The cakes were a definite highlight for us. The hotel itself was so peaceful, the location was great, and the pool was both amazing and incredibly relaxing

’Old style’ hotel with clean and ok room. Just perfect for stop if you are e.g. having early flight. Nice breakfast. Met only one person who spoke english. Maybe different siruautomaatit as the season starts.

The room was immaculate. Peaceful space close to the mill hot springs. Dinner was also amazing at the restaurant. Only one bad comment would be the pillows were hard…. Everything else was perfect.

La Cascina è molto carina anche se in una posizione un po’ penalizzante per via della strada molto stretta. Le camere ampie, ben arredate in stile antico, un bel giardino, ottimo parcheggio, bagno ampio e ben dotato, tv un po’ piccola x la distanza dal letto. La colazione potrebbe essere un po’ più varia e curata per ottenere il massimo del punteggio. Personale gentile

服務非常好，雖然酒店訊息備註check-in時間到19:30，實際上我們晚上9點多才到達，前台24小時可以check-in，衹是送行李的高爾夫車運行到晚9點。但前台服務員還是很熱情地幫我們提行李。房間很大，1米8的大床非常舒適，洗手間的細節也做得很好。早餐是家庭風格，非常美味。酒店周圍都是自家的葡萄田，很適合散步。我們雖然因為行程沒趕上酒店11am/4pm的wine tour但還是在酒店的wine shop做了簡單的tasting並選購了紅酒。整體非常滿意，強烈推薦！

Le meilleur dit à Florence. Un Vila naturel géré par une famille. Lieutenant lieu et beauté. Amoureux! 100% recommandé. Petit déjeuner est étonnant.