Hôtels avec bars à Leicestershire, Royaume-Uni

Was good. Staff were helpful too

The Grand is in the middle of an extensive refurbishment programme. I booked 4 room for 2 nights on each side of my daughter's graduation - which I explained to the hotel in advance, so we could have rooms close together to help with hairdressing etc. First the good - beautiful building with stunning original features within a contemporary refurbishment. Stunning public areas, easy parking (albeit the car park is v tatty). The BEST service staff - accommodated all our requests, gave my daughters free parking as a gift. Everyone was delightful, helpful and effective. The bar was superb, superb service and drinks. Breakfast was gorgeous - huge variety with quality ingredients, beautifully presented. The rooms were simple yet luxurious. V nicely appointed bathrooms, comfy bed, lovely shower products. The bad - two of us had to change rooms due to ineffective / not working aircon. Unfortunately, my room was worst with heat topping 33 degrees, even hotter when the hairdresser arrived. I GOT NO SLEEP due to the heat. My friend had already had her room changed before she arrived due to a maintenance issue but her new room had no aircon at all - worth knowing that 4 stars does not mean aircon in all rooms (only 50%) have it. After having to back up we were allocated new rooms. My friend's room was an upgraded one. Mine was not, but the aircon worked to a nearly acceptable level. That said, nothing close to the ”fridge” temperature my daughter / boyfriend and her brother, enjoyed. I spoke to the manager after breakfast as I checked out. He too was charming and completely accepted my complaint. In essence, the ”build” is still happening and he is reporting the snagging issues. Given dinestiv builds can be a nightmare, he did my sympathy as he is trying to coordinate this, much larger build, with people getting in the way. I would love to revisit in 6mths or so - as so much of what they are doing is fantastic - its just quite there yet...but it will be fabulous!

The accommodation was clean, the usual kettle, coffee and Tea was provided. Water was provided via a carefree ( flip open bottle with a stopper ). Not sure the tap water in the room was safe but the water supplied was good which was handy as you could not fill the kettle from the wash basin , which was small in size. My room had a walk in shower but it was in the shape of a quarter circle with the doors closing in the centre. If you were a large person getting in or out it was a squeeze. Towels, soap and shampoo provided but the satchels were difficult to open. Scissors or a sharp knife would be needed or very strong fingers lol. The bathroom was clean however there was an aroma maybe from the stench pipe but all in all it met my needs. Access was from a side door which you could unlock with the keys given to you when you book in at the bar. Be mindful all rooms are one floor up, the stairs are steep with one handrail so if you are disabled don't book here. Zowie was the lady in charge, polite, helpful and freindly but sadly the opening times of the bar are limited. Open from 12 midday to 10pm Mon to Friday and longer on Saturday and Sunday. They obviously do a good Sunday lunch as I arrived Sunday and the place was heaving with customers. Never got a chance to sample their cuisine , breakfast was in a cafe about 2 minutes walk away. I was out early and back late hence I did not eat there. Parking is free, but if you arrive Sunday the carpark will be full up with hungry customers. There was a housekeeper who would tidy the room, change the towels but the bedlinen is not changed daily. Overall the stay there was good however as there is no breakfast included it borders on being a little overpriced.

L'hôtel est très bien situé, mais il est très bien situé, et il est très bien situé. La décoration est très datée, pas de verrouillages sur les toilettes dans la réception, eau nue des tapis, bière de la barre des tapis, douche froide (le personnel a essayé de réinstaurer la chaudière), serviettes sales dans les toilettes Lave-linge et savon à main étaient les mêmes, semblaient juste laver le liquide :/ Le petit déjeuner continental était inclus, ce qui était bon, le fromage était suédois et une fois que la très petite quantité de pâte avait disparu, c'était, pas de repas. Evitez les sauces si vous allez prendre un petit déjeuner cuit , je ne peux que les décrire comme des mousseux . Le personnel est très aimable, j'espère que le propriétaire ou quelqu'un peut investir dans ce lieu.

Great location 5 minutes walk from train station and city centre. One of very few places that allows pets to stay. There is an extra £10 charge per night for but well worth it if you need to have your pet with you. Rooms are clean and functional. Well designed bathroom space with a good sized shower cubicle. There’s also a good heating/cooling system that works great.

La chambre était propre, confortable et bien entretenue. Le lit était très confortable, et l'hôtel était calme à la nuit, donc j'ai dormi bien. Le personnel était ami et utile, et le séjour était agréable. Je serais ravi de rester ici à l'avenir.

Les chambres sont spacieuses et bien éclairées, avec une décoration simple mais élégante.

We - as a family of 4 (2 adults, 2 kids), had amazing experience at Leonardo Hotel Hinckley Island. Hotel was lovely and clean, staff were friendly and welcoming with smile, breakfast was great with a variety of food and drinks for each of us and we had also lovely time at pool with free extra towels! We would definitely recommend the hotel and come back again.

This hotel was the best went to check in had booked double room got upgraded to a family room and as soon as we got to the room we had trouble finding out how to open the door with the card. Yes me and my mum had 1 of them Richard Gere from Pretty Woman moments haha but once got in the room we was impressed was so clean and tidy it had a mini fridge under the TV everything was accessible staff was so kind and friendly. Would definitely recommend to others who was passing through the area to stop was no noise from the motorway traffic and eateries on the motorway services was right next door. Didnt book in for breakfast as was leaving early next morning. 20/10 top marks very happy customer. Big shout out to tariek

La location est fantastique. La façade est propre et attrayante et, à l'entrée du bâtiment, la zone du bar/restaurant offre un facteur de wow. J'avais une chambre double qui étaient deux lits simples poussés ensemble, donc il n'y avait pas de chambre à se détacher. La cuisine ne vient pas avec le lavage de liquide ou de champignon, donc j'étais un peu confus sur la façon dont je devais nettoyer. La toilette était belle, mais après avoir élevé le siège de la toilette, la cuillère de la toilette était remplie de liquide jaune. La douche était glorieux que je ne voulais pas sortir. Les chambres ne sont pas prouvés, si vous êtes un léger sommeil comme moi, assurez-vous de prendre vos plutons. Le site de la ville est très bien situé.