Hôtels avec bars à Midlands de l'Ouest, Royaume-Uni

I stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.

L'hôtel était tout à fait parfait ! Nous avons réservé cet hôtel avec ma fille pour voir Louis Tomlinson à l'Utilita. Il était parfait emplacement. 10 minutes de la gare, 5-10 minutes de l'arène. Il y a aussi beaucoup de vie nocturne, nous avons réussi à trouver un bon endroit juste sur la route pour avoir de la nourriture et des boissons. La chambre était aussi magnifique! Nous avons eu deux lits doubles, nous avons réussi à dormir très bien après le concert! Nous resterons ensuite si nous avons un autre voyage à Birmingham !

Here's a polished, balanced, and favourable review: I had an enjoyable stay at the Britannia Hotel Coventry. The location is excellent, especially being right next to the bus station, making it very convenient for travelling around the city. The front desk staff were friendly and provided great service throughout my stay. My room key stopped working a few times, but each time the issue was resolved quickly and efficiently. I also needed to ask about using the older-style shower hose, and the staff were polite and happy to help. The room was clean and tidy, with fresh towels provided. It was well equipped with tea and coffee making facilities, a kettle, a hairdryer, and an iron, which were all useful extras. The bathroom could do with a bit of a refresh, but it was clean and everything worked as expected. There wasn't any air conditioning, although there was a desk fan next to the bed, which helped keep the room comfortable. Overall, I enjoyed my stay. The friendly service, convenient location, and good room facilities made for a pleasant visit, and I would happily stay here again.

The location of the hotel is great. Walking distance to Bullring and most shops and restaurants. But the carpark is a bit of a walk through a not so nice area. Plus the closer car park is not 24 hours. So one night after a dinner that finished late, I missed the closing time of the car park and had to park at the car park that is further away. For cleanliness, the room is generally clean. But the bath towels were not clean. Out of the 6 nights I stayed there, 3 nights I had to ask for replacement towels because the new towels put in my room has various stains on them.

Au centre de Birmingham, en face de Chinatown et derrière la gare, vous trouverez de nombreux restaurants et des transports pratiques. La décoration semble assez neuve et propre. Le climatiseur de la chambre était en panne et l’éclairage était faible. J'ai commandé le petit-déjeuner, mais je n'ai pas remarqué qu'il était 10 heures. Je pensais que c'était à 11 heures. Puis je suis allé là-bas à 10h30 et ils m'ont dit que c'était fini. Je pensais que ce serait bien de leur donner des œufs et du lait à la fin, mais il n'y avait rien et j'ai juste gaspillé mon argent.

The hotel is perfect for tourists who want to transfer from Birmingham to another city. All equipment is perfect and advanced and the cost is reasonable. HOWEVER, the female receptionist is very rude and irritable, when I checked in with her, there’s the same name as me booked this hotel and I just double checked the days and whether I booked the breakfast or not she showed her impatience and rudeness.

La dame à la réception était vraiment adorable. C'était la journée la plus chaude de l'année et nous nous sommes plaints de la climatisation ; elle a rapidement changé notre chambre. Lorsque nous avons eu d'autres problèmes et avons appelé la réception, elle est venue rapidement et nous a apporté une aide chaleureuse. Un excellent rapport qualité-prix.

Rooms need a little renovation but decent for short overnight stay. Staff are nice and breakfast decent for price. I always enjoy my nights stay.

Il a été très bien passé, il a été très bien passé, il a été très bien passé, il a été très bien passé, il a été très bien passé, il a été très bien passé, il a été très bien passé, il a été très bien passé, il a été très bien passé

I recently stayed at your hotel and unfortunately left feeling quite disappointed with several aspects of my stay. Upon arrival, I noticed what appeared to be blood stains on the curtains, hair left on the towel/flannel in the bathroom, and marks on the table surfaces. I have attached photographs for reference, as I feel these are basic housekeeping standards that should have been checked prior to a guest arriving. I also experienced multiple issues with food and service during my stay. I ordered a charcuterie board, however the Parma ham and other cured meats appeared dried out, discoloured and no longer fresh. Unfortunately, after eating it, I also felt unwell afterwards, which was particularly concerning. Later, when ordering dinner, I asked for a croque monsieur but the staff member repeatedly did not understand the order, despite me explaining it was a toasted ham and cheese sandwich. I was eventually advised to order a panini instead. Additionally, I ordered truffle fries but was informed they were unavailable. I agreed to normal fries, however what arrived were heavily seasoned thick-cut chips which were completely different from what I expected and unfortunately not enjoyable. Another issue was the iron provided in the room, which had black residue/staining on it and ended up marking my top, which was very frustrating. As I had booked the stay primarily to relax and enjoy a quiet evening in the room with room service, it was disappointing that the overall experience did not feel comfortable or enjoyable. What disappointed me further was that upon check-out, nobody asked how my stay was or whether everything had been satisfactory, despite the multiple issues experienced throughout my visit. I wanted to bring this to your attention as I do not usually complain, however I felt the overall standard of cleanliness, food quality and service fell below expectations. Kind regards, Karolina