Hôtels avec bars à Midlands de l'Ouest, Royaume-Uni

I stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.

Avantages : L'emplacement est excellent, ce qui permet d'explorer facilement la ville. Le personnel était sympathique et attentionné, et la chambre était généralement agréable et confortable. Inconvénients : Les fenêtres de la chambre ne pouvaient pas être ouvertes. L'un des lits semblait manquer d'une couche de draps par rapport à l'autre, ce qui était étrange et légèrement inconfortable. Le mini-réfrigérateur n'était pas assez froid, ce qui rendait difficile la conservation des boissons et des collations au frais. De plus, la climatisation s'arrêtait périodiquement d'elle-même, ce qui était gênant et affectait le confort général. Dans l'ensemble, bien qu'il y ait eu quelques points positifs, plusieurs domaines doivent être améliorés pour améliorer l'expérience des clients.

Here's a polished, balanced, and favourable review: I had an enjoyable stay at the Britannia Hotel Coventry. The location is excellent, especially being right next to the bus station, making it very convenient for travelling around the city. The front desk staff were friendly and provided great service throughout my stay. My room key stopped working a few times, but each time the issue was resolved quickly and efficiently. I also needed to ask about using the older-style shower hose, and the staff were polite and happy to help. The room was clean and tidy, with fresh towels provided. It was well equipped with tea and coffee making facilities, a kettle, a hairdryer, and an iron, which were all useful extras. The bathroom could do with a bit of a refresh, but it was clean and everything worked as expected. There wasn't any air conditioning, although there was a desk fan next to the bed, which helped keep the room comfortable. Overall, I enjoyed my stay. The friendly service, convenient location, and good room facilities made for a pleasant visit, and I would happily stay here again.

Au centre de Birmingham, en face de Chinatown et derrière la gare, vous trouverez de nombreux restaurants et des transports pratiques. La décoration semble assez neuve et propre. Le climatiseur de la chambre était en panne et l’éclairage était faible. J'ai commandé le petit-déjeuner, mais je n'ai pas remarqué qu'il était 10 heures. Je pensais que c'était à 11 heures. Puis je suis allé là-bas à 10h30 et ils m'ont dit que c'était fini. Je pensais que ce serait bien de leur donner des œufs et du lait à la fin, mais il n'y avait rien et j'ai juste gaspillé mon argent.

Dans l'ensemble, c'est un bon prix pour l'endroit et ce que c'est. Je n'ai pas réussi à trouver un hôtel correspondant au moment de la réservation, mais cela s'avère être une bonne décision et un bon séjour.

La dame à la réception était vraiment adorable. C'était la journée la plus chaude de l'année et nous nous sommes plaints de la climatisation ; elle a rapidement changé notre chambre. Lorsque nous avons eu d'autres problèmes et avons appelé la réception, elle est venue rapidement et nous a apporté une aide chaleureuse. Un excellent rapport qualité-prix.

Firstly, the staff we encountered were lovely, very accommodating and helpful. The reception entrance was promising, being bright and modern with a very pleasant receptionist and smooth check in. However, our room lacked appeal, comfort or anything that made one wish to stay in it for longer than a night. To be fair, we were asked twice on check in, if we would like to move to a different floor. I jokingly asked if there was a problem with the room we'd been allocated but was told no. We were allocated Room 7. Whilst it appeared clean to the best the facilities allowed, it was unpleasant. The bottom of the bathroom door appeared water damaged and rotten. The sink was cracked. The radiator was rusted by urine splashes as situated beside the toilet and the shower was situated in a recess with no curtain or screen, so quickly spilled on to the floor making the bath mat soaked. The lock on the bathroom door didn't work. There was no hair dryer. Only one USB point within the very small TV which only charged if it was on. Being on the ground floor, our window opened out on to the narrow walk way and one poor man walked into it on his way to reception. SatNav instructions take you to a dead end further down the road and several attempts at finding our way around the God awful roundabout eventually led us to a very small parking area at the front of the hotel. Breakfast at 9.00 pm was initially disappointing. One plate was available, no bread for the toaster, no milk for the cereals. One sausage, no beans, no bacon. More food did eventually appear, as did plates, and it was very nice. The croissants and pastries were lovely too. The coffee machine was good. As mentioned, the staff were very good and we requested an iron which was bought to us quickly with a board by a lovely young man. The bed was awful. Rock hard and not much comfort from a meagre duvet that was so thin that initially we thought it had been forgotten. Anyway, one night, cheap and basic. Served its purpose but would look elsewhere and pay more. Think we were just unlucky.

Il a été très bien passé, il a été très bien passé, il a été très bien passé, il a été très bien passé, il a été très bien passé, il a été très bien passé, il a été très bien passé, il a été très bien passé, il a été très bien passé

I recently stayed at your hotel and unfortunately left feeling quite disappointed with several aspects of my stay. Upon arrival, I noticed what appeared to be blood stains on the curtains, hair left on the towel/flannel in the bathroom, and marks on the table surfaces. I have attached photographs for reference, as I feel these are basic housekeeping standards that should have been checked prior to a guest arriving. I also experienced multiple issues with food and service during my stay. I ordered a charcuterie board, however the Parma ham and other cured meats appeared dried out, discoloured and no longer fresh. Unfortunately, after eating it, I also felt unwell afterwards, which was particularly concerning. Later, when ordering dinner, I asked for a croque monsieur but the staff member repeatedly did not understand the order, despite me explaining it was a toasted ham and cheese sandwich. I was eventually advised to order a panini instead. Additionally, I ordered truffle fries but was informed they were unavailable. I agreed to normal fries, however what arrived were heavily seasoned thick-cut chips which were completely different from what I expected and unfortunately not enjoyable. Another issue was the iron provided in the room, which had black residue/staining on it and ended up marking my top, which was very frustrating. As I had booked the stay primarily to relax and enjoy a quiet evening in the room with room service, it was disappointing that the overall experience did not feel comfortable or enjoyable. What disappointed me further was that upon check-out, nobody asked how my stay was or whether everything had been satisfactory, despite the multiple issues experienced throughout my visit. I wanted to bring this to your attention as I do not usually complain, however I felt the overall standard of cleanliness, food quality and service fell below expectations. Kind regards, Karolina

5 étoiles. Salle exceptionnellement propre, personnel exquis et un emplacement invincible. Tout ce dont vous avez besoin est à une distance de marche et les boutiques et équipements environnants le rendent le lieu parfait. Personnes amicales tout au long et un séjour tout à fait excellent. Recommandé.