It’s actually a turn of fate that is leading me to write this kind of a review. I was going to give this place a 5 star review until a phone call disturbed my spa session at their extraordinary JIVA. I can’t give beyond 2.5 now.
First the good things:
1. The newly renovated Paranda serves very good Punjabi food.
2. JIVA spa here is the best I’ve been to in India especially because the therapist (Lha) knew what she was doing. Give her a raise!
3. Stunning view from both my rooms.
4. Gurleen at reception is FABULOUS and the check in process was smooth. She also accommodated my requests.
5. It’s a GREAT hotel all in all.
BUT
1. After checking out from one of the rooms (other one was occupied by teen daughter and her 2 friends. This was birthday staycation cum party), I had to go for my spa session. All bills were settled. The caller from reception asks me to come over because “we swiped your card for X amount when you checked out but money didn’t come to us. We need to see the proof.”
2. When My daughter and her friends checked out (I was still in the spa) she was told the same. Fortunately, she had my handbag with my cards AND the CC receipt I had saved. I usually never ask for the customer copy but I’m SO GLAD THAT I DID THIS TIME.
3. Now, nowhere in the world will you ask to give a proof for the payment already made and embarrass your patron. The reception staff did it TWICE.
4. When I raised it at the time of leaving the hotel, not even a sincere apology was extended. Only, “we’ll try to figure out why this was done”.
5. Minor irritants that I could have ignored but am unwilling to do so now: there was absolutely NOTHING in the minibar. Not even a can of soda. Heck, I had to call the room service to get the glasses. No fruit/snack/nuts/cookies. Yes, sometimes people like a quick munch—especially to take medicines—and can’t wait for room service. Yes, we can happily pay for minibar contents.
6. The fridge in my room wasn’t working. When I checked out, I took the Coke can that I ordered last night ***** to the poolside while I awaited my spa appointment. The beverage was warm and I requested for ice. I was asked if the can was bought in-house before they provided service. Whoa! If you are reading this, Taj Surajkund guys, please check my room service bill.
7. And this takes the cake—on the drive back home the girls (14, 15 and 16) told me that someone knocked at their door multiple times during the night. When they looked through the magic eye, they saw an eye staring back. They got scared as hell but didn’t wake me up because they know I sleep early. Each time the knock happened, they’d get into a huddle and clutch a glass bottle each in case a break-in happened. They were scared to call the reception because they probably didn’t want nuisance on a hard-earned pajama afterparty. Maybe it was a badly behaved guest who was pulling this prank…they thought.
Again, I could have let this slide but not now…this is not what one expects in India’s oldest hotel chains.
So, what was supposed to be a fun, relaxing, and uplifting staycation turned into something of a bitter aftertaste. And after having spent A LOT OF MONEY for just one night staycation, I am forced to leave this review here.
The hotel is clean and well facilitated with great food! It takes a little bit from the center of Gurgaon but the quality except for the staff is great. Gym and pool are good to use.
The staff did not set the water bottle and I asked. A staff member came to my room with them and asked for a good review by using a Google map review. Also, as bugs were in the hotel room, a staff changed my room to other. The staff said she would bring my stuff to a new room but it was not finished and I brought them to a new room. Sometimes I could not understand the staff.
The hotel was ok, the wifi was down and they could not confirm the when it will be up. As my colleagues was there for business trip and wifi was a must.
L'hôtel est situé dans une zone de 2 km de la ville, à proximité de la ville, à proximité de la ville, à proximité de la ville, à proximité de la ville, à proximité de la ville, à proximité de la ville, à proximité de la ville, à proximité de la ville, à proximité de la ville, à proximité de la ville, à proximité de la ville, à proximité de la ville La porte avant sera toujours inondée une fois que la pluie sera lancée.
Service was awesome very clean rooms, amazing food over the breakfast, and even when small things like the air con not pumping enough cold staff immediately takes action to help out.
Specially like the detail when on 2nd day they already knew how I like my coffee
Récemment rénové, il y a une grosse odeur quand vous entrez, l'emplacement est relativement éloigné et c'est loin du centre-ville. Il n'est pas recommandé pour les affaires ou le tourisme
stayed at delite sarovar portico—rooms were clean, comfortable, and well-maintained. had a great stay, but the breakfast was disappointing. amazing options, but half of them didn't taste good, and service could be better. if they improve the breakfast quality, it’d be a much better experience. overall, a good stay with some room for improvement.
IInvitéWe stayed at Hilton for two nights with our kids and we all absolutely loved it. It was clean and staff was warm. We definitely recommend Hilton to all those who wants to stay in a clean place.
柠柠檬苏打A proximité de la route, les équipements de la maison sont corrects, équivalents à un hôtel express domestique. Il y a des bars et d'autres endroits autour. Les fenêtres ont un bon effet d'isolation acoustique, mais l'isolation acoustique de chaque pièce ne semble pas très bonne. Mon collègue habite à côté de moi et m'entend éteindre les lumières.
Sspring-AiDue to the original hotel being fully booked and our reservation suddenly getting canceled, we had to make a last-minute switch to this luxury five-star hotel. Although some of the facilities are a bit dated, the service still meets five-star standards. The breakfast is especially worth mentioning — it offers a wide variety of options and tastes excellent.
I also booked a room for a colleague. I’m not sure what criteria were used for evaluation, but despite being a Ctrip Diamond member, I wasn’t upgraded, while my colleague was. Overall, though, the stay was still reasonably worth the price.
DDongdorodongLes installations sont bonnes et le personnel est si difficile
Et le dernier jour, vous allez proposer un taux de checkout.
Le voyage d'affaires était si confortable !!!
PPANCHALExceptional Hospitality & Delicious Cuisine!
From the moment we arrived, the hospitality at this hotel was nothing short of exceptional. The staff went above and beyond to make us feel welcomed and comfortable, always greeting us with warm smiles and genuine care. Every interaction, whether at the reception, housekeeping, or restaurant, reflected a high standard of professionalism and kindness.
The highlight of our stay, without a doubt, was the food. Each meal was a culinary delight – beautifully presented, bursting with flavor, and thoughtfully prepared using the freshest ingredients. Whether it was the lavish breakfast spread, the authentic local dishes, or the indulgent desserts, every bite was memorable.
It’s rare to find a place where both service and food are so perfectly balanced, but this hotel truly excels at both. We left with full hearts and even fuller stomachs. Highly recommended for anyone looking to be pampered with genuine hospitality and top-notch cuisine
NNamanKala51Beautiful property. Really well built and laid out. We stayed at the one bedroom Premier Villa. It was spacious, very well lit up and the interiors were very nice. Bathroom was amazing with a skylight above the bathtub. His and Her sink + separated shower and toilet areas were a great add on. The property is very green and one would hear birds chirping, peacocks calling, hens, turkeys, white pekins around the property with some rabbits, guinea pigs, emus and even a horse in the pack . Pool area is ideal for the kids and even adults. There is cart service that one can avail to go around the property or even get a bicycle. But the property is perfect if you want to go for a stroll and check out all the amenities. Food quality is good. Buffet has a decent variety. Staff is well trained and looks after you well. All in all a great experience. Definitely recommended
AAmarpreetNous avons été deux couples voyageant ensemble et nous avons eu un excellent séjour à cet hôtel. Notre accueil et notre transfert à l'hôtel étaient super confortables malgré la longue marche pour arriver aux véhicules de transfert.
Le salon du club est toujours servi par Rohit Singh Bisht (Butler) et votre autre personnel.
Le petit déjeuner est passé à la maison de votre Sous Chef Regan B***a Chowdhury pour préparer des pâturages et d'autres délicieux pour notre soeur vegan.
BBlackSilverGuyI recently stayed at this hotel and overall had a decent experience. The property is very neat and clean, which is always a top priority. The room’s air conditioning was just okay — it worked but could have been more effective, especially in the sun-facing rooms, which tend to get uncomfortably hot during the day.
One downside is that the rooms are located right next to the lift, so you may experience some noise from foot traffic and elevator use. Breakfast options were quite limited, which might not suit guests looking for variety in their morning meal.
That said, while the hotel is small, it stands out as one of the best in its category within Sector 29. If you’re looking for a clean, budget-friendly stay in this area, it’s worth considering — just try to avoid the sun-facing rooms if you’re sensitive to heat.
WWY320Nice place to stay, location was slightly further away from centre but it was near to my business location. Food was absolutely amazing with good selection, services are very good as well. Rooftop bar was also very nice and prices are reasonable.
IInvitéService was awesome very clean rooms, amazing food over the breakfast, and even when small things like the air con not pumping enough cold staff immediately takes action to help out.
Specially like the detail when on 2nd day they already knew how I like my coffee
Quel est le tarif moyen des hôtels avec Bar en Haryana ?
Pour les hôtels avec Bar en Haryana, le prix moyen en semaine est de 35 442 PKR et le prix moyen le week-end (du vendredi au samedi) est de 35 101 PKR.
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