Publiée le24 juin 2024
Invité
Couple with dog.
For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did.
On checking out the receptionist had no idea about our complaint, and therefore couldn't help us.
We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did!
I have a video of the water pressure.
On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!
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Prix par nuit à partir de :11 725 RUB
Publiée le25 mai 2025|Chambre standard (lit double)
potatoheadukQu'est-ce qui s'est passé bien ?
Prix de la chambre compétitive
le lit de taille du roi
nouvelle rénovation
S'il vous plaît, veuillez prendre conscience de ce qui se passe.
mattre trop douce, il faut être ferme
la chambre n'a pas de climatisation
La source de douche est « économiser de l'eau », pas forte
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Prix par nuit à partir de :5 000 RUB
Publiée le29 juill. 2026|Chambre double exécutive
InvitéBeautiful hotel with gardens and a fantastic spa. The rooms are spacious and full of character, but unfortunately poorly maintained. The carpets are worn, furniture stained and wallpaper peeling. All to be expected from a hotel as old as this, although it’s wise to curb your expectations as hotel pictures aren’t an accurate reflection. Room 135 was so full of potential and could be absolutely spectacular with some TLC. Staff were wonderful; attentive, warm and helpful.
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Prix par nuit à partir de :6 500 RUB
Publiée le29 déc. 2025
Invité
L'hôtel est situé dans une grande zone du paysage de Warwickshire. Lorsque vous arrivez le bar/service à côté de la porte, il a des problèmes de maintenance, il n'est pas encore ouvert. Lorsque nous arrivons, le service était étonnant: gentil, amiable et accessible. La chambre (21) était grande, le lit double était vaste et les deux enfants avaient des lits doubles disponibles - même avec notre bagage dispersé autour de la chambre, il y avait encore beaucoup de place pour les enfants à courir et à jouer. La chambre était très chaude, mais j'ai aimé la température de la chambre et j'ai trouvé la chambre agréable - pas trop chaude ou froide et très confortable.
Les chambres sont très confortables et sont très confortables et très confortables.
Le petit déjeuner est très confortable, le petit déjeuner est très confortable, le petit déjeuner est très confortable, le petit déjeuner est très confortable, le petit déjeuner est très bon. Il n'y avait pas beaucoup de choix et beaucoup d'articles que nous devions attendre entre 10-15 mins - et sans dire rien au personnel de cuisine/buffet très absent, il n'était pas monté. J'ai fait ce qui reste mais je n'ai pas fini avec un toast (pas de pain), pas de bacon et pas d'œufs. Pas de valeur pour le tag de prix £12.99. J'ai vu cela mentionné dans d'autres commentaires mais la zone de petit déjeuner était conservatoire-esque et très froide. Comme indiqué précédemment, le service à la clientèle était excellent et ce service a été maintenu à l'affichage.
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Prix par nuit à partir de :4 888 RUB
Publiée le19 janv. 2024
The.snacking.gypsyI had an absolutely delightful stay here. The rooms were spotless, provided in the rooms were coffee machines, bath robes, room slippers, hair dryers. There were basic toiletries and you could ask for vanity kits or shaving kits as well.
The in room dining menu is priced very well but it is not all day, so do check with the reception.
There is so much to do around the property and there’s ample parking available as well.
The indoor pool is heated and can be used till 8PM. Breakfast is from 7-10AM and is a lovely spread.
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Prix par nuit à partir de :6 562 RUB
Publiée le16 mai 2024
ds999
arrived around 3pm and checked in at the bar as instructed I received a warm welcome and even had my case carried up the stairs (no lift). I was given room 3, a single which was more than adequate with large single bed (very comfy) separate bath tub and wc plus t & coffee- I was pleasantly surprised. The wall mounted tv worked efficiently, there was sufficient storage and hanging space for my two night needs & the t and milks were topped up as requested. brekky was adequate and I enjoyed my stay. The ten am check out was a bit of a problem on the second morning as my train wasn’t until noon (less than 5 minutes walk to the station). the bus to Stratford, Warwick and Coventry goes from round the corner and the town is 7 - 10 minutes walk across the river bridge and past the pump room. plenty of dining options. good value for money but more a boarding house than hotel. I would return
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Prix par nuit à partir de :3 325 RUB
Publiée le21 juill. 2026|Chambre avec lits jumeaux
Utilisateur anonyme
Very glad I booked in this hotel. I needed a place for a night while coming to see the RSC, and the location couldn’t be better, just across the park.
The room was so pretty and had everything you needed, bathtub, soap, iron, a kettle to make coffee/tea, and hair dryer. It doesn’t have AC, but my assistant dog and I were fine with just the fan. (I wonder in the winter?) But it did have towel warm rack- fantastic to dry off the towels and small washed clothes.
The check in and out super easy and they’re keeping our luggage until we leave tonight, so I’m super grateful about that.
The only thing I’d add to the room is better lighting for the bathroom’s mirror, since I could really see what I was doing 🤣
And maybe a better system to order in the pub, since it was a bit slow…
But the food was Ok for a quick bite.
Everyone was nice and I’d definitely would come back 🙌🏾
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Prix par nuit à partir de :9 025 RUB
Publiée le26 juill. 2026|Simple
InvitéI got to the hotel around 5 pm and there was no one at the reception. I went to the restaurant and a young gentleman said he can help me check in. At first he couldn't find my booking as I had done it through TRIPS.COM. He eventually found it I went to my room. The room had AC which worked fine. I had a good night sleep. In the morning I went to the restaurant for my breakfast and asked for vegetarian option. He asked if I would like vegetarian sausage and how many if so. I ordered two and also asked for oat milk which he kindly brought for me. I then went to the counter to get other vegetarian food (mushroom, tomato, baked beans, hash browns) and toast. I had a good breakfast with coffee and orange juice.
There was no credit card blocks and check out was just a drop of the card into a box on my exit.
Will recommend this hotel to anyone. Clean and functional.
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Prix par nuit à partir de :5 475 RUB
Publiée le20 fév. 2025
manami_co2
2日間滞在しました。ヒースロー空港近くのレンタカー会社から車で1時間ちょっとで着きます。駐車場は1日£5でした。コッツウォルズを巡るのにちょうど良い場所でした。
スタッフの方々は、4人程見かけましたが皆さん優しく迎えてくれました。
室内は清潔で、ちょうど良い広さです。水回りが清潔で良かったです。コンセントの場所も多く、便利だと思います。タオル、ドライヤーがついています。ハウスキーピングは、カウンターで事前にお願いするようです。お願いし忘れており、後からタオルのみ交換をお願いしましたがすぐに換えてくれました。
ボディーソープ、シャンプー、リンス、歯磨きセット等は事前に用意した方が良いと思います。
すぐそばにガソリンスタンドや飲食店(KFC、スターバックスコーヒー等)、スーパーがあるのでとても便利です。
丁寧な対応ありがとうございました。機会があればまた行きたいです。
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Prix par nuit à partir de :3 175 RUB
Publiée le22 avr. 2025|Chambre double supérieure
InvitéThis venue was stunning, a beautiful quiet location to catch your breath or walk into Stratford-upon-Avon to enjoy the architecture and see the history.
Wish we could have spent more time there, and we would certainly plan to return and explore further.
Very clean, tidy, and spacious accommodation.
Fittings within the room and in the hotel were excellent. Linen and towels were of superb quality.
The service was excellent throughout, and all the staff were extremely polite and helpful.
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Prix par nuit à partir de :6 912 RUB