The room we booked was converted from a mews, which was a completely new experience for us and quite surprising in an interesting way.
Almost everything else was fantastic. The staff were extremely kind and friendly, and the breakfast was excellent — you really have to try the Indian spice omelette. They also serve coffee and tea to your table instead of self-service, which felt very decent and welcoming. The breakfast staff in particular were warm and attentive.
However, because the room was converted from a mews, the facilities have some limitations. The ventilation is not good, and we experienced allergy symptoms after having the air conditioner on all night during winter. There was no proper heater in the room, so we had to rely on the air conditioner for warmth, and it took about 15–20 minutes to start working. Also, it did not feel very clean when in use.
Another downside is that there is no real window — only the mews door — which makes the room feel a bit closed-in and affects air circulation.
Overall, this hotel offers wonderful staff and an amazing breakfast, but the room facilities and ventilation, especially in the converted mews rooms, could be improved. If you are sensitive to air quality or prefer natural light and windows, I would recommend choosing other places or other rooms instead of the mews-style rooms.
lovley room old building and the heating was on good condition with near to bus stop home will stay longer hopefully next time thanks 😊 liked the old building and the history not sure if it was used for the days as a coach stop/something on those lines 😀
На завтрак бомбическая выпечка. Да и в целом хороший завтрак.
Обычный чистый номер, никаких нареканий.
Расположение отличное, собор три минуты пешком. Впрочем тут весь город десять минут пешком от края до края :)
Beds, t.v, storage, tea facilities, hair dryer and shower were fine but toilet did not flush well and only one lift working.
When you are on the fourth floor with luggage, you do not want to climb stairs, but people, particularly the cleaners can intercept lifts and you end up stuck in the lift for ages, because it does not go to the floor that was pre pressed.
Breakfast was good and location good, but checking in was slow. Receptionist also asked me how to pronounce and spell my surname which did make me laugh because it is one of the most common surnames around that being Wilson. Mind you, her English was very poor and I had difficulty understanding her. It was alright but if I were to go again, I would choose the premier in next time. That one looked better.
Our stay may have been coloured by the rainy weather because in sunnier times the views from the Leigh Park Hotel would have been even better. The train station to Bath from Bradford upon Avon is very walkable but it is downhill from the hotel (some very steep bits) nearly all the way and after a busy day in Bath we elected to get a taxi back the walk back up that hill would have put a downer on the day (and I normally do 4 mile runs twice a week, so I am pretty fit!) The room we had was really big, as was the bathroom. The shower was really powerful and got warm almost immediately. The staff were really friendly and the the ambience of the hotel was classy. The breakfast area looking out over the grounds was really nice and I'd definitely like to sit there and enjoy a drink on a summer's evening. I managed to charge my electric car with the type 2 charging station. Unfortunately, it only delivered 7 kW so I only managed a small top up. The hotel breakfast was self service but the containers that were holding the food failed to keep it particularly warm. That is something that could be improved. Also the breakfast choice could have been a little wider (e.g. no tomatoes were offered as part of the English Breakfast). Having said that the breakfast tasted good. All in all we enjoyed our stay and would consider visiting again.
Cet hôtel est très surprenant, il aime mieux l'environnement de l'hôtel, vraiment très beau, le service de la réception est également enthousiaste, le petit déjeuner est riche, le lit est également très confortable, ce qui nous fait sentir bien.
IInvitéA Comfortable Stay with a Few Surprises
As one of Marriott’s brands, I expected a little more, but overall, the hotel delivers the essentials for a pleasant stay. The rooms are very spacious, with two double beds—perfect for a family holiday. The indoor pool and the gym is a nice touch, though it’s worth noting that external guests can also use it.
Things to keep in mind:
Parking – There’s a £7.50 per night charge, which feels a bit steep. The website mentions free parking for conference delegates, so it might be worth asking at check-in.
Holding Charge – A £50 pre-authorisation is applied to your card. While common in some places, many UK chains no longer do this, so plan ahead if your card balance is tight.
TV Experience – The TV system could use an upgrade. Menu and guide functions weren’t available, and picture quality was poor—even on HD channels.
Room Details – The room was spotless, but we noticed condensation on the windows and a slight odd smell on arrival. Nothing major, but worth mentioning.
Overall:
The hotel offers the comfort and space you’d expect from a reputable brand, but a few details—like parking, the TV system, and the holding charge—felt out of step with Marriott’s usual high standards. Still, if you’re looking for a clean, spacious room and good facilities, it’s a solid choice.
IInvitéBeds, t.v, storage, tea facilities, hair dryer and shower were fine but toilet did not flush well and only one lift working.
When you are on the fourth floor with luggage, you do not want to climb stairs, but people, particularly the cleaners can intercept lifts and you end up stuck in the lift for ages, because it does not go to the floor that was pre pressed.
Breakfast was good and location good, but checking in was slow. Receptionist also asked me how to pronounce and spell my surname which did make me laugh because it is one of the most common surnames around that being Wilson. Mind you, her English was very poor and I had difficulty understanding her. It was alright but if I were to go again, I would choose the premier in next time. That one looked better.
IInvitéOur stay at this hotel left us feeling a bit underwhelmed. While I wouldn't go so far as to say avoid it entirely, I can't recommend it or see myself returning.
The room, advertised as having a king-size bed, disappointingly turned out to be a double. Despite the hotel's emphasis on green choices, the room was unbearably warm upon arrival. We had to open both the windows and the door just to cool it down. This lack of basic comfort seemed counterintuitive to their eco-conscious branding.
Furthermore, small but crucial amenities were absent, such as a hairdryer, and some lights weren't working. The absence of an in-room phone meant there was no easy way to request these missing items, adding to the overall inconvenience.
The breakfast experience was equally disappointing. The so-called buffet consisted of a small, albeit pleasant, continental breakfast. However, being asked immediately upon arrival if we'd like to pay an additional £10 for a cooked breakfast made the setup feel misleading. At £14.50, the continental breakfast alone did not feel like good value.
The restaurant also had a notice about a £2.50 charge for menu amendments. While I understand the principle of upcharges, this particular policy felt excessive and off-putting.
These issues were compounded by a lack of personal touches that form the foundation of good customer service. No one asked at checkout or during breakfast how our stay had been, a small but impactful gesture that could have mitigated some of our disappointments.
In hindsight, I feel I overpaid by about 20-30% compared to the value I received. Knowing what I do now, I likely wouldn't have chosen this hotel for our stay.
UUtilisateur anonymeThere were welcome drinks during check in. Kids could also redeem a snack and drink. Service was good, and will stay here in future
KKhooJe ne pense pas que quelque chose irait mal comme pour les séjours d'une nuit dans de nombreux hôtels où j'ai séjourné. J'aime l'unique que dégage l'hôtel, très accentué par les marches intérieures, les virages et les multiples couloirs. Cela peut être assez difficile si vous avez des bagages lourds, surtout quand c'est plus qu'un morceau. Bravo à Jamie (le réceptionniste de quart) car il a été d'une grande aide. J'oublierais le petit-déjeuner anglais complet si je restais plus d'une journée, car il est pratiquement imbibé d'huile. Il y a une pompe à pression dans la salle de bain qui sonne toutes les 20 minutes et cela rend le sommeil difficile car j'ai le sommeil léger. La chambre qui m'a été attribuée chauffe lorsque le soleil frappe la façade ouest de l'hôtel et c'est très inconfortable de ne pas sortir de la chambre. Dans l'ensemble, un séjour agréable et j'espère que mes commentaires donneront une impulsion à l'amélioration.
Mmartin tyleeI remember watching the hotel being built and said I would never stay there! How wrong I was! It's so quiet and very convenient for everything. Good choice of food for breakfast, even gluten free!
The staff were always polite and helpful, replenishing food as it was used. Choice of coffee/tea.
Can fully recommend this hotel and would/will definitely stay there again! Thank you Holiday Inn express!
IInvitéIl est très difficile de s'y rendre sans voiture. Il a fallu environ une heure de marche depuis la gare de Bath. Le paysage était magnifique, mais la marche était difficile à cause de la pluie et de la nuit tombée. La literie, la propreté et l'eau courante étaient bonnes. Je me suis réveillé le matin et je suis allé au restaurant. La vue était belle et la nourriture était bonne. Le personnel était sympathique et j'ai passé un bon moment dans une chambre petite mais propre. Le matin, la vue était belle, alors j'ai longé la rivière jusqu'aux thermes romains. Le chant des oiseaux et de l'eau, ainsi que le magnifique environnement naturel, étaient merveilleux. C'était vraiment agréable.
IInvitéOur stay may have been coloured by the rainy weather because in sunnier times the views from the Leigh Park Hotel would have been even better. The train station to Bath from Bradford upon Avon is very walkable but it is downhill from the hotel (some very steep bits) nearly all the way and after a busy day in Bath we elected to get a taxi back the walk back up that hill would have put a downer on the day (and I normally do 4 mile runs twice a week, so I am pretty fit!) The room we had was really big, as was the bathroom. The shower was really powerful and got warm almost immediately. The staff were really friendly and the the ambience of the hotel was classy. The breakfast area looking out over the grounds was really nice and I'd definitely like to sit there and enjoy a drink on a summer's evening. I managed to charge my electric car with the type 2 charging station. Unfortunately, it only delivered 7 kW so I only managed a small top up. The hotel breakfast was self service but the containers that were holding the food failed to keep it particularly warm. That is something that could be improved. Also the breakfast choice could have been a little wider (e.g. no tomatoes were offered as part of the English Breakfast). Having said that the breakfast tasted good. All in all we enjoyed our stay and would consider visiting again.
IInvitéThe room we booked was converted from a mews, which was a completely new experience for us and quite surprising in an interesting way.
Almost everything else was fantastic. The staff were extremely kind and friendly, and the breakfast was excellent — you really have to try the Indian spice omelette. They also serve coffee and tea to your table instead of self-service, which felt very decent and welcoming. The breakfast staff in particular were warm and attentive.
However, because the room was converted from a mews, the facilities have some limitations. The ventilation is not good, and we experienced allergy symptoms after having the air conditioner on all night during winter. There was no proper heater in the room, so we had to rely on the air conditioner for warmth, and it took about 15–20 minutes to start working. Also, it did not feel very clean when in use.
Another downside is that there is no real window — only the mews door — which makes the room feel a bit closed-in and affects air circulation.
Overall, this hotel offers wonderful staff and an amazing breakfast, but the room facilities and ventilation, especially in the converted mews rooms, could be improved. If you are sensitive to air quality or prefer natural light and windows, I would recommend choosing other places or other rooms instead of the mews-style rooms.
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