Hôtels avec petit déjeuner à Wiltshire, Royaume-Uni

The hotel location is good. Quite quick and convenient for checking in the hotel. However, the room was outdated with old carpet. The air condition was very old and so loud.

Staffs are helpful. Hotel room is clean and spacious.

For a 4 stars hotel, it was a bit of a disappointment. Marriot hotels are definitely better outside the UK. When we arrived, we had been travelling for over 5 hours, so we were tired and just wanted to collapse in the room. Instead, we were given an extended explanation at Reception on how a hotel 'works' and that we'd get complimentary wi-fi. Don't ALL hotels have free wi-fi these days??? Also, they wanted to charge us for parking without checking first whether we had a car (which we didn't). When we got to the room, we found it a bit dated. There had been an attempt to update by adding a USB extension on the bedside table - however, this extension had two very bright lights, which I had to cover with a towel to be able to get some sleep. The pillows were way too soft, and they'd also tried to make the mattress softer by placing a duvet (instead of a mattresses topper) under the bed sheet - this ended up making the mattress feel quite lumpy. There was a mini fridge in the room, but it was empty (you had to go downstairs to get snacks). Also, the coffee and tea tray was hidden and very basic. For a 4 stars hotel, the complimentary stuff was basic and when I went to ask about getting slippers or a bath robe, I was told that's only available to premium rooms. However, I have to say that even though the room didn't meet expectations, it was very clean. In terms of the restaurant, the breakfast was delicious. However, the food was placed in cast iron pots under heat lamps, and covered with lids. The lids got very hot under the lamps, so getting your food was a bit of an endurance challenge. As mentioned above, the room was very clean, but I can't say the same about the restaurant. We were sat by the window and there were some cobwebs and dead flies - since we were in the country, a few flies are to be expected, but when the fly cemetary looks the same two days in a row, that suggests nobody dusted there. Not great having your meal while waiting for a spider to climb up the web and join you. The gym was good and had free towels and very helpful staff. We didn't use the swimming pool, but it looked nice. Overall, some good things, but still a bit of a disappointment and never would've guessed that was a 4 star hotel. Not good value for money.

J'étais allé à Bristol, mais je me suis senti un peu fatigué en plein voyage, j'ai décidé de me reposer et d'arrêter dans cet hôtel de la ville. Par rapport à un typique Holiday Inn Express, les installations sont un peu plus basiques et la sélection du petit déjeuner est plus limitée. Le parking sur place est très limité; j'ai dû garer ma voiture dans un lot public un bloc loin. (C'est en fait pas loin de tout ça, juste à environ 100-meter marche.)

The personnel was not very well trained and they seemed to be overwhelmed as they were surly. Maybe it was due to easter holiday, but from reception to breakfast team, We would expect to see normal / regular faces not surly one. Also this hotel is below the regular leonardo standards. We suggest to provide water in the rooms as it is a rule of thumb for the service sector for this kind of hotel chain

Our stay at this hotel left us feeling a bit underwhelmed. While I wouldn't go so far as to say avoid it entirely, I can't recommend it or see myself returning. The room, advertised as having a king-size bed, disappointingly turned out to be a double. Despite the hotel's emphasis on green choices, the room was unbearably warm upon arrival. We had to open both the windows and the door just to cool it down. This lack of basic comfort seemed counterintuitive to their eco-conscious branding. Furthermore, small but crucial amenities were absent, such as a hairdryer, and some lights weren't working. The absence of an in-room phone meant there was no easy way to request these missing items, adding to the overall inconvenience. The breakfast experience was equally disappointing. The so-called buffet consisted of a small, albeit pleasant, continental breakfast. However, being asked immediately upon arrival if we'd like to pay an additional £10 for a cooked breakfast made the setup feel misleading. At £14.50, the continental breakfast alone did not feel like good value.  The restaurant also had a notice about a £2.50 charge for menu amendments. While I understand the principle of upcharges, this particular policy felt excessive and off-putting. These issues were compounded by a lack of personal touches that form the foundation of good customer service. No one asked at checkout or during breakfast how our stay had been, a small but impactful gesture that could have mitigated some of our disappointments. In hindsight, I feel I overpaid by about 20-30% compared to the value I received. Knowing what I do now, I likely wouldn't have chosen this hotel for our stay.

Location is good. Super service. But the rooms and amenities are too old, need to be repaired and renovated. The bathroom sink countertop has lots of stains.looked too uncomfortable. Coffee bar was not clean at all .

Je ne pense pas que quelque chose irait mal comme pour les séjours d'une nuit dans de nombreux hôtels où j'ai séjourné. J'aime l'unique que dégage l'hôtel, très accentué par les marches intérieures, les virages et les multiples couloirs. Cela peut être assez difficile si vous avez des bagages lourds, surtout quand c'est plus qu'un morceau. Bravo à Jamie (le réceptionniste de quart) car il a été d'une grande aide. J'oublierais le petit-déjeuner anglais complet si je restais plus d'une journée, car il est pratiquement imbibé d'huile. Il y a une pompe à pression dans la salle de bain qui sonne toutes les 20 minutes et cela rend le sommeil difficile car j'ai le sommeil léger. La chambre qui m'a été attribuée chauffe lorsque le soleil frappe la façade ouest de l'hôtel et c'est très inconfortable de ne pas sortir de la chambre. Dans l'ensemble, un séjour agréable et j'espère que mes commentaires donneront une impulsion à l'amélioration.

Great overnight stay at the Swindon Holiday Inn.   Room was fresh and fully stocked for tea and coffee.  Shower was great.  Breakfast was well laid out, although mushrooms and a choice of egg styles / pastries could have tipped the balance to match a Premier Inn.   Staff on reception, breakfast and room housekeeping were so friendly and helpful.  The value for money was excellent.

La chambre était agréable, mais la vue depuis la fenêtre était obstruée par le toit. L'emplacement était bon, non loin des attractions touristiques et des commerces, et à proximité des principaux axes routiers. Il y avait un grand parking.