Publiée le12 oct. 2026|Chambre de luxe, avec vue (lit queen size)
Kirill RaikovA New Hotel with Potential, but Service Falls Short of Five-Star Standards
Pros
The hotel is clearly new, and the room is spacious, modern, and equipped with brand-new furniture and fixtures. The bed is comfortable, the air conditioning works very well, and the plumbing is in good condition.
Breakfast is included in the room rate. The hotel appears to cater primarily to Chinese tourists, with large tour groups arriving by coach. Accordingly, breakfast is largely Chinese-style, which may not suit everyone's tastes. The breakfast area can also be quite noisy, as guests often speak loudly, sometimes seemingly trying to talk over one another. This makes breakfast less relaxing than one might expect. On the positive side, the staff are very accommodating and are happy to prepare alternatives upon request. For example, they kindly made an omelette for me, which I appreciated.
Another highlight is the rooftop bar on the seventh floor, offering panoramic views of the surrounding area.
Cons
Unfortunately, several issues detract from the overall experience.
There was no soap in the bathroom, despite shampoo and shower gel being provided in the shower. The shower drain was extremely slow, forcing me to turn off the water periodically to prevent the bathroom from flooding. In addition, an unpleasant musty smell frequently came from the bathroom.
The Wi-Fi connection was unreliable and kept disconnecting, which was frustrating.
Despite having a kettle, tea bags, and instant coffee in the room, there were no cutlery items at all, not even a teaspoon to stir the coffee. Such a small detail, yet an important one when it comes to basic room amenities.
The curtains also close automatically every time you return to the room, meaning you have to open them again manually using a button during the daytime. This is a rather odd and inconvenient feature.
Another issue is housekeeping. Daily cleaning is not provided automatically and must be requested by displaying the appropriate sign. This is an unexpected policy for a hotel claiming five-star status.
The location is another drawback. The hotel is situated away from the main part of town, where most restaurants, cafés, and other activities are concentrated. It takes approximately 15 minutes to walk to the centre, including around 200 metres along a very dusty road. This makes walking back and forth less pleasant, especially if you plan to visit the town centre several times a day.
Overall impression
The hotel has a solid foundation: it is new, spacious, and comfortable in several respects. The comfortable bed, effective air conditioning, and rooftop bar are definite advantages. However, the service and attention to detail do not match the five-star category it claims to offer.
For me, five-star hospitality means consistent, uncompromising standards. Guests should not have to ask for basic bathroom essentials, improvise when making coffee, deal with a poorly draining shower and unpleasant bathroom odours, endure an unreliable Wi-Fi connection, or explicitly request routine housekeeping. The noisy breakfast environment and the dusty road leading to the town centre also make the overall experience less comfortable.
Individually, some of these issues may seem minor, but together they reveal significant shortcomings in service, maintenance, and quality control. A five-star hotel should not require guests to make compromises on such basic aspects of their stay.
The hotel has potential, but considerable improvements are needed in day-to-day operations, housekeeping, maintenance, and attention to detail before it can truly deliver a five-star experience.
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Prix par nuit à partir de :124 PLN
Publiée le8 août 2026|Chambre supérieure, avec vue sur la rivière (2 lits)
Paul RtptRRoom 554: Great View, but Keycard Was Deactivated Before Check-out Time
I booked the room for around USD 68.06 per night, excluding breakfast. When making the reservation, I requested a higher-floor room away from the lift with a good view. I was assigned Room 554, a twin room on the right side of the building, close to the stairs. The room had a very nice mountain view.
Overall, the room was clean and well maintained. The beds and pillows were quite soft and comfortable, although the beds were a bit small. The bathroom in the twin room is fully enclosed, so there is no glass wall overlooking the bedroom, which I actually found to be a plus when sharing the room with a colleague or friend. There was no bathtub. Shaving kits were also not provided in the room and had to be requested from the reception desk.
**Food & Catering: the snacks served during the coffee breaks were fairly basic and, personally, I did not find them particularly impressive. On the first morning, chicken satay was served as one of the snack options. On the second day, rambutan and longan were provided. Unfortunately, I happened to take one piece of fruit that was already spoiled.
Lunch was arranged by the meeting organisers and consisted of Lao food. The taste was fairly ordinary for me. One dish I remember was Luang Prabang-style papaya salad, but the smell was quite strong. The sticky rice was individually wrapped in plastic bags. The portions were also more than sufficient, although most of the dishes seemed to consist mainly of meat, so there was not much variety in terms of vegetables.
The main issue: I stayed at the hotel for two nights because I was attending a two-day meeting there, but I made separate bookings for each night. On the first night, I stayed in Room 218.
I understood that the check-out time was 12:00 noon. On the day of check-out, my meeting finished shortly before noon, so I returned to my room at around 11:54 to collect my belongings before checking out.
However, when I tried to use my keycard at around 11:54, I found that it had already been deactivated, even though it was still before the stated 12:00 check-out time.
I mentioned this to the housekeeping staff nearby. She contacted reception and asked me to go to the front desk. When I explained the situation, the staff told me that the keycard system automatically deactivates the cards at around 11:30.
I was quite surprised by this because, in all the hotels I have stayed at before, a keycard normally remains valid until the official check-out time, or guests are at least informed in advance if the card will be deactivated earlier.
This incident did not ruin my stay, but I hope the hotel can review its keycard policy and either keep the cards active until the stated check-out time or clearly inform guests that the cards will be deactivated earlier.
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Prix par nuit à partir de :272 PLN
Publiée le12 mars 2026|Chambre double standard (sans fenêtre)
InvitéAprès avoir lu quelques avis d'autres voyageurs, j'ai tout de même choisi cet hôtel. J'ai séjourné dans le bâtiment le plus ancien car le prix était intéressant, mais tout y était impeccable.
La vue sur la rivière depuis le balcon est magnifique, le petit-déjeuner propose un large choix de produits frais et délicieux, et l'hôtel est d'une propreté irréprochable. Le personnel est attentionné et dévoué.
Je recommanderai sans hésiter cet hôtel à mes amis. C'est l'un des meilleurs hôtels où j'ai séjourné au Laos.
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Prix par nuit à partir de :72 PLN
Publiée le21 fév. 2026|Chambre triple deluxe
Shunsuke fromJapanNous avons voyagé avec mon fils, étudiant.
Il n'y avait plus de chambres doubles disponibles, nous avons donc séjourné dans une chambre triple.
Depuis le balcon, nous avions une belle vue sur les montagnes et la ville.
La climatisation de la chambre était peu efficace. (Peut-être est-elle défaillante dans tous les hôtels du Laos ?)
Le marché de nuit se trouvait dans la rue voisine, à quelques minutes à pied.
Une petite épicerie en face de l'hôtel proposait de la Beer Lao et du Coca-Cola.
Des restaurants étaient accessibles à pied.
Plusieurs laveries automatiques se trouvaient à proximité.
L'emplacement était en tout cas assez pratique.
L'hôtel étant un peu excentré, il était calme la nuit.
Le petit-déjeuner n'était pas aussi copieux que dans un hôtel de luxe, mais c'était un buffet typique d'Asie du Sud-Est.
Il était délicieux.
Au fait, on nous a dit que la télévision ne fonctionnait nulle part dans l'hôtel.
Je voulais manger le Khao Niao et le barbecue que j'avais pris à emporter au marché de nuit, alors j'ai demandé à la réception et on m'a prêté des assiettes, des fourchettes et des cuillères.
Le service est bon et ils parlent anglais.
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Prix par nuit à partir de :72 PLN
Publiée le3 sept. 2026|Chambre supérieure C(lit queen size)
InvitéAprès plusieurs jours passés à Vang Vieng, la plus belle surprise fut mon séjour au Lisa Garden Resort Hotel. L'hôtel est idéalement situé, à proximité de nombreuses attractions de plein air, notamment le rafting et la spéléologie. La vue depuis la piscine est absolument époustouflante : se prélasser dans l'eau au crépuscule, avec les montagnes à l'horizon et le soleil couchant qui teinte le ciel d'un orange chaleureux, tandis que des montgolfières planent parfois lentement au-dessus de nos têtes, est un vrai bonheur. Les chambres sont neuves et d'une propreté impeccable. Après une longue journée de visites, le simple fait de rentrer à l'hôtel, de profiter de la vue sur les montagnes et de la brise du soir a instantanément dissipé toute fatigue, me laissant une sensation de détente absolue et de vacances réussies.
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Prix par nuit à partir de :90 PLN
Publiée le8 août 2026|Chambre double standard
Utilisateur anonymeL' école est située sur la rue du Marché de la Nuit, il est pratique de marcher à des courses ..
Le propriétaire est sympa, le jour où nous sommes revenus, il nous a aussi envoyés à la gare à grande vitesse.
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Prix par nuit à partir de :55 PLN
Publiée le8 mars 2026
Messi Moretto
This resort is spectacular, clean, very good bed, good breakfast and very good ac as well to keep you cool. Very good service and polite staff.
I would only suggest to ask the breakfast options and their content in advance to avoid waste unwanted food.
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Prix par nuit à partir de :366 PLN
Publiée le11 fév. 2025
Nonto
My friend and I recently enjoyed a stay at this hotel in Vang Vieng, and it truly was an unforgettable experience. The hotel offered a breathtaking view that set the perfect backdrop for our getaway. One morning, we were treated to the magical sight of hot air balloons drifting across the sky, adding an extra layer of wonder to our stay.
The location couldn’t have been better, providing easy access to local restaurants and cultural sights. The friendly and attentive staff ensured our comfort throughout our visit, making us feel right at home. If you’re looking for a mix of scenic beauty and warm hospitality, this hotel in Vang Vieng is an excellent choice.
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Prix par nuit à partir de :77 PLN
Publiée le9 avr. 2024
Stephane
Très sympa, plutôt calme, restaurant et bar qui sont très bien et le service est parfait (oublié des affaires ils me les ont gardé le temps que je revienne)
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Prix par nuit à partir de :20 PLN
Publiée le23 fév. 2026
Rebecca Haworth
Loved it so much - such a beautiful place. Lovely room and bathroom with an incredible view. WiFi strong enough to do work video calls. Great location - about ten minute walk into town so is nice peaceful. Comfy and clean room, great breakfast (could maybe have some yogurts and cereals added as for a long stay it could get a bit repetitive). Wish there was a pool - that would make it faultless!
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Prix par nuit à partir de :138 PLN