Hôtels avec salle de sport à Kelantan, Malaisie

we had an excellent pleasant & best hospitality service served by the hotel staff (with a welcoming smile, greetings- feels like home during my check in (a wheelchair being provided to my elderly mom) plus the best room service provided. The room service section (during Ramadan) prepared our food before iftar time although we arrived at the hotel from KL so near to the iftar duration. Besides, during sahur, i wish to give my BEST compliment to “Azim” one of the cafe staff who has an effort to send our requested food for my elderly mother who is sick to the room. This actions shows the high standard quality of customer service shown by the The Grand Renai hotel staffs which i feel they deserved to be given the highest compliment by their customers. Good Job.👍🏻not to mentioned, this hotel are also has the highest cleanliness. Definitely will visit again & to add in my top priority list whenever on my “balik kampung” trip to Kota Bharu.

Friendly workers.service quite okey..room spacious but a little bit old but okey.location easy to access.near with night market wcy ..juz walking distance.. convenient store like 7e,watson mr.diy...etc..

Recommandez pour toutes les visites à Kota Bahru. La chambre est propre et assez grande par rapport à l'hôtel de la ville. Le personnel est amiable. Parking facile à trouver, plein de parking sous-sol et il est gratuit. Expérience globale satisfaisante.

The rooms were clean, beautifully decorated and very comfortable. The facilities were good. The staff were friendly at all times. The breakfast buffet was delicious, with a variety The hotel's location is perfect, right in the middle of the city. The overall experience was good.

1. The bathroom wall and floor were stained n mouldy. 2. The bed need vacuuming n cleaning, while the bedsheet n duvet need cleaning n changing because my skin itched sleeping on it. I have to cover the bed with my own sheet I brought along. 3. The sofa was dusty n uncomfortable to sit on. 4. Towel was changed only upon request. Should be changed daily or at least after 2 days. 5. The floor need vacuuming at least after 2 days stay.

Great riverfront location with spacious, comfortable rooms and friendly staff. Ideal for families or business travelers. However, the hotel is a bit dated, and the breakfast and facilities could be improved. Still, a good value for the price if you don’t mind the old-fashioned decor.

1. Chambre spacieuse ✅ 2. Propreté des chambres ✅ 3. Grande piscine ✅ 4. Propreté de la piscine ❌ 5. Le petit-déjeuner n'offre pas beaucoup d'options ❌ 6. La nourriture n'est pas savoureuse ❌ 7. Des muffins sucrés sont également servis ❌ 8. Le sentiment que le paiement ne vaut pas la peine 😔 9. La chambre d'à côté fait du bruit jusque tard dans la nuit. Beaucoup de gens rentrent dans une seule pièce.

Pas de service de portage de bagages, obligé de faire du self-service. Le travailleur du comptoir (Hafiz) n'était pas d'humeur. Aucun contact visuel, était occupé avec ses affaires pendant 2 minutes avant de nous servir. La chambre était correcte, propre et soignée. Il y avait un traversin fourni en bonus. Les toilettes et le lavabo n'étaient pas dissimulés. Dans l'ensemble, l'hôtel est neuf. Le stationnement est gratuit.

the room is not clean enough and kettle is spoil , but luckily the host buy a new one to replace, master bedroom shower water is too small, common toilet is just nice

Tout était parfait (pour un hôtel à bas prix). Personnel sangat ami, installations semu sangat ami, memang plus que la valeur de l'argent. Sangat berbaloi ya siap ada gym, lave-linge n jeu room. Le petit déjeuner buffet de la option tapi pour RM15 ajouter est plus que suffisant.