Hôtels avec salle de sport à Kansas, États-Unis

L'hôtel est dans la ville, la chambre est relativement nouvelle et très propre, le petit déjeuner est bon

I stayed here for two nights during the World Cup weekend and paid about $366. Unfortunately, I don’t feel the stay was worth the price. When we arrived, the room key cards weren’t working, so hotel staff had to escort us upstairs and manually let us into our room after we had already carried all of our luggage. That was a frustrating way to start our stay. The elevators were also malfunctioning. Each time we needed to use one, we had to call the front desk so an employee could operate it remotely. Having both the key card system and the elevators not functioning properly is a major inconvenience, especially for a hotel charging premium rates during a busy event. What disappointed me the most was the way my concerns were handled. I asked whether the hotel would consider some form of compensation for the significant inconvenience. Instead of showing any empathy or offering a solution, I was essentially told that if I wanted my money back, I could leave. As someone who had driven 16 hours from out of town, that wasn’t a realistic option. I later contacted Trip.com to express my concerns, and the overall experience left me feeling that customer service was lacking when guests raised legitimate issues. The room itself was acceptable, but the combination of the broken key card system, unreliable elevators, and dismissive customer service made this a disappointing stay. I would not choose to stay here again.

Il était très confortable et très confortable.

C'est propre et pas coûteux, je pense qu'il est l'un des meilleurs dans la région

The hotel was clean and staff were friendly.  However, there was nothing but ice as far as amenities go.  The snack station was there, but there was nothing in it to buy.  There were no vending machines.  The included breakfast was a few prepackaged muffins and nutrigrain bars, coffee and juice.   I have attached pictures of the room.  Door frames were completely broken.  Door would hardly open or shut.  The toilet seat was broken, the exhaust fan was hanging from the ceiling in the bathroom, and the smoke detector was hanging by the wires.  The shower would not turn off if you tried to take a bath, and the plug did not work to keep the water in the tub when attempting to take a bath. Most of these issues are routine maintenance items.  For $87.14, I would at least except a well maintained hotel room.  Room 118 was not that room. Thank you for the opportunity to submit a review.

Je suis venu ici avec mon mari et 2 enfants pour un jeu KC sportif. Location était grande. Petit déjeuner était probablement la meilleure partie de l'hôtel. Il n'est pas fantastique par aucun moyen et je ne paierais plus que je ne le faisais pour rester ici encore une fois par nuit. La propreté était bonne. La dame de la table de front était belle quand nous sommes arrivés et la voyons plus tard pour avoir des snacks et elle semblait juste épuisée, le jour, et un peu annoncée. La chambre était belle, mais la porte de la patio/de la porte de retour était juste dehors de notre chambre et tout ce que nous pouvions entendre toute la nuit et le matin, les gens allaient et sortaient, les enfants criaient et balayaient des portes en et en dehors pendant des heures. La piscine était belle, mais nous n'avons pas eu l'occasion de la vérifier.

L'hôtel était très propre, sans odeurs désagréables, ni bruit des chambres adjacentes. Il y avait un phénomène inhabituel avec notre chambre, c'est la vue de notre fenêtre. Le restaurant est très bien situé, mais il est très bon de se rendre à l'hôtel. Les chambres sont très confortables et très confortables.

Il faut réparer les installations.

The location turned out to be horrible. My room was on the 2nd floor and the street traffic was extremely noisy. Vehicles were racing their engines so it sounded like they were street racing well past 1am. And then the noises started again early Sunday morning so I finally got up at 6 am. There were no coffee cups in my room and the tray with the coffee maker was too high for me to reach anyway. The bed was as so close to the window side you had to crawl onto the bed to grab the curtain to close it; and then crawl back to the open area. I don’t know how any one can make that bed. And why is there only valet parking or you have to find street parking on our own? Won’t stay here again or suggest it to anyone.

The hotel is being upgraded and will be very nice when finished. Our room was newly done & very nice but not complete. Missing the closet by the door,  only had 1 tiny garbage can and some of the towels were threadbare with some holes. None of those mad the stay poor!  We made the reservation online & was not refundable. My problem is there was no mention that neither the pool nor the hot tub were usable! It wasn’t even mentioned when we checked in. There was just a sign on the pool room door.  Breakfast was good but coffee machine was broken 😞  We would stay again but only after calling to see if the pool was open (I was looking forward to that 😞)