Hôtels avec salle de sport à Mississippi, États-Unis

Service was for the most part great but i asked for a higher floor in the notes when i booked but was placed on the first floor which was no No problem! I specifically booked this hotel because of the 2 tvs in the room because I’ve stayed before but upon arrival and seeing my room didn’t have both tvs i immediately wanted to change rooms because that’s what i specifically booked for along with the sofa bed because thats what the picture displayed ! I asked to be moved to another room, and was granted the request! But was also informed the hotel was removing the 2 tv option but was banking on a room that still had it available and i saw the hotel was busy that day and didn’t want to be on the first floor with so much traffic! So anyway the receptionist granted my room change to the 4th floor, PERFECT! So me and my family gathered our things and went to the 4th floor only to find a much smaller room, no sofa bed, only a chair and i was like this is worse than the original because if not the tvs i still needed the sofa bed for my boys ! Immediately called and voiced my concern about the cramped room and can we go back to the original for more space, receptionist informed me she had sold it ! It had only been about 5-10 mins top, i was livid at this point! She stated the room i booked was a king room and the room i originally booked was the only one with the sofa bed, like whatttt why was i not informed before the move, i wouldve stayed so i had to deal with this cramped room with me, my boyfriend and our 2 boys ! The bathroom was TRASH, i mean absolutely garbage! I asked to upgrade to 2 queens rooms but she said i couldnt because i booked thru 3rd party and i would have to basically buy the room separately! I mean it didn’t make sense whatsoever to me to not be accommodated in some sort especially when i had kids in a 1 bed basic room! Never going back! But the receptionist was cool, i just wanted some type of relaxation for 3 days but we made it work but we will not be returning! And the bathroom was covered in mold, just disgusting!

I booked my stay at IP Resort Casino through trip.com and it was the first time I had used this site. I got a fantastic price for my stay but was a little nervous that it was too good to be true. I needed to change my reservation to check in a day later than originally planned. Was super easy to do. Once I got to the IP to check in at the mobile kiosk, I got a message stating ”reservation date mismatch”. No worries, go to the front desk. The lady at the desk states that they don't have my reservation. They showed my original check in date of July 8th, but I was put as a ”now show”. I informed her that I had changed my reservation to check in on July 9th. Showed confirmation email, etc., nope they don't have a reservation for me. She gets the manager La Sara who tells me same info. Basically, the whole thing is out of their hands and I need to contact trip.com. Now, by this time I am so frustrated. Mainly because we had multiple people in our group who had also booked through trip.com and changed check in dates and had already checked in with no problem. Well, long story short- I get with trip.com, they call hotel and iron out the issue. Turns out that the error was on the trip.com side when I changed my reservation they never notified the hotel. Thankfully there were rooms still available and they were able to check me in. Trip.com went out of their way to make it right, and so did La Sara. This woman was fantastic and SO helpful. She helped turn what could've been a horrible experience into a great stay. She and I ended up chatting for a while afterwards and ended up we had a lot in common. Kudos to La Sara and trip.com's customer service for making everything turn out fantastically.

La chambre est très confortable et confortable. La salle de bain était propre et avait tout ce qui était nécessaire pour une douche et une lotion après. Il y avait un garde-robe qui était bien entretenu avec un panneau de fer et de fer. Bon chambre grande. Le lit roi grande a beaucoup de pièges et de lits plus nombreux. Il peut être un peu élevé pour quelqu'un de plus court ou qui a des problèmes de monter dans un lit qui est élevé. Très fondamentale café machine dans la chambre. Il y a une caisse et un réfrigérateur aussi qui est agréable. Le personnel est très aimable. La première fois, il y a une jeune dame, Shi, qui était à la table de la première et elle était si douce et si bien placée pour répondre aux questions que nous avions. Le jour où nous avons quitté, nous courions derrière et nous avons manqué le petit déjeuner. Je me demandais s'ils avaient peut-être des rouleaux ou des muffins supplémentaires pour nous prendre sur la route. Elle était assez douce pour nous permettre de rentrer dans la salle de petit déjeuner et de prendre ce que nous avions besoin avant de partir. Elle nous a salus et nous a dit au revoir avec un sourire, ce qui a certainement fait de notre expérience de plus en plus meilleure.

Très bon service ! Réservation rapide ! Personnel respectueux !

The grounds and exterior of the White House hotel is wonderful. However, other features of this hotel leave something to be desired. Firstly, if you're looking for a place to unwind by the pool with a great ocean view, you're in luck, but unfortunately the pool is not heated. The dining room was unavailable due to ”construction” or ”remodeling,” so any food ordered (which was good) either had to be room-service or eaten at the bar. I stayed in a standard room with a king bed, which was not very comfortable. The vanity light in the bathroom was only half lit, making shaving difficult. The TV in the room was old and the back light seemed to be going out. There was a small 3 drawer dresser for clothing, but other than that, really nothing other than the nightstands to set things on (but there was a very small bistro table for the coffee maker. And the most frustrating part, the AC unit either made the room VERY cold or VERY warm. The uncomfortable bed, with thin covers and a bipolar HVAC made getting good rest impossible. For the same price or less, I could have stayed at one of the casinos with better amenities and more comfortable rooms.

We enjoyed everything. Staff were all great. Room was very nice. The only complaint is the armbands. Our kids armbands broke while going down the waterside the first day we were there, and through our stay we noticed multiple people that have lost theirs. If you're going to charge $50 for loosing it, they need to be more durable. I find this extremely unreasonable since they obviously break very easily.

Overall the stay was OK… the bed was comfortable, the carpet r need to be vacuum and shampooed, the bathroom floor needed to be cleaned..Make sure you have slides to wear while you’re in the room… the breakfast was better than other places I have stayed…the weekday front desk staff much nice and friendly than the weekend staff besides the young lady who was there Monday Morning 5/12/25 not so nice .

L'hôtel était dans une grande position. Il y avait beaucoup de restaurants et de shoppings. Le jeune homme qui nous a vérifié était très agréable et amiable. L'hôtel est très confortable et très confortable. La chambre était belle, mais la personne dans la chambre, soit devant moi, soit derrière moi, a fumé toute la nuit. J'ai touché et je me suis évanouie en raison de la cigarette. J'ai essayé de couvrir la tête, j'ai couché sur l'autre bout du lit, mais il n'a pas aidé. J'ai laissé une gorge très douloureuse. Elle ne m'a jamais demandé de mon séjour. J'avais des questions sur mes factures qui n'avaient pas été expliquées avant de réserver l'hôtel, elle m'a expliqué les différentes charges, bien que je ne les concorde pas.

La maison de la maison est en plein air, et elle est en plein air. Le samedi soir, à minuit, il était vraiment chaud dans la chambre, donc j'ai contacté le bureau de front et lui ai dit que l'air ne fonctionnait pas. Il est venu demander si nous touchions l'unité et qu'il est ensuite sorti et rentré avec un vacuum de magasin et l'a vidé et dit qu'il serait bon de partir et dit 74 est une température parfaite. Il n'a pas fonctionné, donc je leur ai dit de nouveau et cette fois, le « homme d'entretien » était maintenant le « gestionnaire ». Je me demandais si nous pouvions changer de chambre. Ils ont dit qu'ils n'avaient plus de chambres doubles. Enfin après 30 minutes-1 heures, ils m'ont finalement donné une chambre unique. Je n'ai pas été remboursé pour un double pour cette nuit. Je ne resterai probablement plus ici. Le « homme d'entretien » ou « gestionnaire », quel qu'il soit, était très rude.