Publiée le28 août 2025
Invité
挺好的,很大content://com.vivo.ai.ime.nex.fileprovider/external_cache/.meme/picture/IMGa8fcff4d9669914dde1423f903b8937b2aca2c6de2ee61494733b23f9952909b.jpg
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Prix par nuit à partir de :AED 239
Publiée le15 janv. 2026
Patience Chee Aka Dog Evangelist Author
Changbai Mountain Landscape International Eco-Exchange Center — where “eco-exchange” really means exchanging knee joints for enlightenment 🐕🦺❄️
This old dog picked this place as a first-timer to Changbaishan because on paper it reads like a dream:
✔️ 5-minute walk to the Changbai Mountain VIP entrance
✔️ Hot springs inside the compound
✔️ “Eco-exchange” — which I later learned refers to exchanging comfort for character development
Location? Prime marrow bone. 🦴
Reality, however, is a scenic winter obstacle course.
The hotel is thoughtfully scattered across three separate buildings — one for check-in and breakfast, another for hot springs, and because suspense is important in life, the Food Plaza lives in yet another building.
In winter.
On ice.
With wind that slaps.
Not exactly age-old-dog friendly. I waddled. I shuffled. I negotiated with my knees. At one point I believe my soul lagged behind and had to catch up.
To offset this Arctic triathlon, the staff are available 24/7 on WeChat, responding faster than I can type “why did I choose this hotel?” Efficiency deserves a respectful tail wag. 🐾
Now let’s talk Food Plaza, the hotel’s redemption arc.
The food is genuinely scrumptious, warming, and emotionally supportive after being bullied by Changbai winds. Takeaway is allowed — which means you carry it yourself. Eco-exchange again. This dog fetches his own dinner. 🥸
Then there’s the hot spring schedule.
Opens at 13:30.
When the mountain is closed
and the hot spring is closed
what exactly is an old dog meant to do?
Stare into the snow?
Question life decisions?
Age visibly?
Ah yes — write this review. ✔️
⚠️ Now, the bone that refuses to go down smoothly.
Despite having a relaxed stay, I felt continuously pressed for a 5-star review — on departure day from the first meeting in the lobby to gentle reminders all the way up the bus.
At that point, it stopped feeling like hospitality and started feeling like an exam I didn’t sign up for.
It made me sad, actually — because it suggests staff performance may be chained to guest reviews like sled dogs pulling corporate KPIs.
Trip.com, if you’re listening:
no guest should ever be pressured to review.
The moment reviews are pushed, ratings stop being honest and start being decorative.
This old dog is an independent reviewer.
I don’t bark on command.
I don’t roll over for stars.
And the harder the push, the more my paw hovers over the lowest rating out of pure principle.
Still — despite the ice, the walking, the soul-searching — the location alone makes this a smart base for Changbaishan first-timers.
Just come prepared with:
• good boots
• strong knees
• emotional resilience
• and the confidence to say, “I will rate when I’m ready.”
⸻
#Dogevangelistauthor #patiencechee #BoneofLoyalty #BoneofBranding
#DontBuyAdoptADog #AdoptDontShop #ResponsiblePetOwnership
#ChangbaiMountain #Changbaishan #Tianchi #HeavenLake
#ChangbaiMountainHotel #HotSpringHotel #WinterTravelChina
#EcoExchangeCenter #VIPEntrance #OldDogTravels #SlowTravel
#HotSpringLife #MountainRetreat #FirstTimeChangbaishan
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Prix par nuit à partir de :AED 819
Publiée le19 déc. 2025
Vincent WKCBeyond Five Stars: Sheraton Changbaishan & Manager Xiao Xie Turn Hiccups into Hospitality Highlights
Our family holiday at the Sheraton Changbaishan was transformed from a great ski trip into an unforgettable story of genuine human kindness, thanks entirely to Front Desk Manager Xiao Xie. His service didn't just meet expectations; it redefined them.
From Late-Night Arrival to Instant Support
Arriving on the late Spring Airlines 9C7751 flight at 21:21, we were weary travelers. Xiao Xie, on his night shift, welcomed us with calm efficiency. He masterfully explained our extensive 6-night package—daily skiing, hot springs, water park access, and shuttle service—making it all instantly clear.
The Heart of Hospitality: Personal Intervention
What sets Xiao Xie apart was his proactive help when small obstacles arose. He didn't just give directions; he provided solutions:
1. WeChat Pay Hiccup: When we couldn't access a convenient unmanned shop due to a mobile payment issue, Xiao Xie didn't hesitate. He stepped in and paid for our items first, trusting us to settle it later. This act of personal trust and immediate problem-solving was astounding.
2. Power Bank Rescue: Realizing we needed a portable charger, he seamlessly assisted with the rental process, ensuring we stayed connected.
3. Hot Springs Ticket Resolution: When there was a minor glitch redeeming our included Hanna Hot Springs tickets, he took personal ownership. He didn't just make a call; he followed through until the issue was resolved and we gained entry, preserving our evening of relaxation.
4. Local Guide: Beyond the resort, he offered fantastic recommendations for local eateries, leading us to some of our best meals during the trip.
A Testament to Exceptional Service
Xiao Xie operated with a philosophy that no guest concern was too small. His assistance during the night shift was particularly valuable, providing a constant, reliable point of contact. He embodies the true spirit of hospitality—anticipating needs, solving problems with grace, and investing personally in the guest experience.
The Verdict
The Sheraton Changbaishan offers a fantastic product: a seamless booking, incredibly valuable ski/activity package, and comfortable amenities. But Xiao Xie is the soul of the place. He turned potential frustrations into memorable demonstrations of care.
Thank you, Xiao Xie, for your exceptional kindness and professionalism. You didn't just manage the front desk; you managed our entire experience, making it perfect. We will return, in no small part because of the service culture you exemplify.
Highest possible recommendation. This hotel and its staff, led by individuals like Xiao Xie, deliver not just a stay, but a truly worry-free and heartwarming holiday.
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Prix par nuit à partir de :AED 545
Publiée le19 mars 2024
SH.1The first visit to this hotel was full of warmth and overwhelming hospitality. I still can't forget how they welcomed us the moment we arrived at the hotel.
Firstly, we were overwhelmed by the staff
during our arrival. They all came out to greet us and help with our luggages and belongings all the way in to the hotel.
Secondly, with the seamless check in to our rooms and fruit platter, every gesture was well thought by the hosts.
Thirdly, they prepared a sumptuous dinner for us. Simple local delicacies yet tasted really good. The number of ginsengs in the appetiser surprised us! From the portion to the presentation of food, we can taste the difference and feel they put in their heart to make everything better. Lady boss was generous to treat us a bottle of local rice wine during our mealtime. Tasted really good and special! We like that drink!!
Additionally, we were asked for timing to eat breakfast and they would prepare that before our specific timing. They even asked us for our preference and customise breakfast for us. Breakfast was served and tasted as good as dinner! Freshly prepared and done meticulously by the kitchen.
Lastly, lady boss gave us an impromptu complimentary tea session after dinner. A unique and interesting experience indeed. Never seen and tried it before. It's a heating device with net on it, put the heating pot for stirring and cooking our own tea from scratch. Meanwhile, we have the finger snacks and nuts to roast on the heating rack (as shown in the pictures) while waiting for our tea.
In between, they would guide us how to prepare the tea. It was a chill and relaxing session. We enjoyed chit chatting while roasting our tea in the cafe. It felt so warmth especially when it was snowing heavily outside. The vibes were superb!
I had many enquiries and the lady at the counter helped me out a lot without hesitation. She tried all her means to help us. The lady at the hot spring was very friendly and provide good services too!
The staff from the hot spring, restaurant, concierge, driver and even lady boss all were very attentive, friendly and nice at any point of time during our stay. Pretty impressive indeed. Giving all credits to every single staff. Amazing team!
They gave us more than we could ever imagined from services to food to hospitality. Thank you for giving us an amazing and memorable stay! Overall it was a great and enjoyable stay at this hotel. Definitely recommend everyone to visit them and feel their positive energy. Certainly can't wait for our next visit to Chang Bai Shan again!!!
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Prix par nuit à partir de :AED 443
Publiée le13 janv. 2026
nurelyaImpression: The hotel is so cute and really kids oriented. Its newly built and opened, hence not all taxi driver knew about the location. In Trip.com - English, the name is Sunggari Club Hotel. But if you want to ask taxi driver or bus, you should mention Sungouli instead and search in Amap using chinese name given in Trip.com.
Location: West slope of Changbaishan. If the weather permitted, you can see the peak of Changbaishan from far away but very nice view. It was more happening at night around Swissotel area and more shops and restaurant around that area.
Hotspring located in Clubmed building not far ifrom Swissotel and Burger King. The shuttle bus will only drop and pickup at Swissotel and not Clubmed, so you have to walk back to Swissotel once you finished with the hotspring.
Pros:
1. Kids friendly - decorations, play area, room. All so cute and pretty.
2. The room package inclusive of the entrance vouchers and activities - skiing, deer place, hot spring, special event, breakfast. So it is really worth the money.
3. All the staffs are so friendly and helpful - even tried their best to communicate with us in English.
4. There is laundry room with washing machine and dryer and the detergents to wash and dry your clothes.
Cons:
1. The hotel supposed to be kids friendly, but smoking is allowed inside the hotel. We've requested non-smoking room and we've got it. but the problem is, it is not non-smoking floor. Shockingly, there is smoking area in the hallway of the rooms besides the elevator in every level. So the smell will travel to the entire hallway and into the room. Since it was winter and heavy snow, we can't really open the window to let the smell get off. It was so suffocating. Really frustrated in regards of this as I strongly suggest for the hotel to consider implement a strict rules not allowed smoking in the premise and have a dedicated smoking area far from the room and eating place to promote safe place for the kids.
2. Even the hotel considered new, the toilet bowl still old-school, not automated as most of the new airbnb/homestay that we went. So for Malaysian, no bidet is the big concern 😅.
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Prix par nuit à partir de :AED 380
Publiée le17 mars 2024
Invité
Le service de majordome de Chen Yuanyuan est excellent. Dès mon arrivée à la réception, j'ai pris l'initiative de vous saluer, de vous enregistrer, de m'emmener dans la chambre et de vous offrir des cadeaux attentionnés. J'ai également répondu à toutes les questions sur les voyages et j'ai été sincère et enthousiaste ! Même si les installations de l'hôtel sont un peu vétustes, elles sont dans l'ensemble très bonnes ! Les points bonus apportés par le service sont super
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Prix par nuit à partir de :AED 368
Publiée le11 janv. 2026
Sunflower917
Here’This resort hotel was the most satisfying stay of our entire 8-day China trip across Harbin, Changbaishan, Xuexiang, and Yabuli. We stayed in a family residence unit, which allowed all of us to live together comfortably under one household.
The resort is extremely clean and well-maintained. Our unit even included a mahjong table and a private hot spring, which made the stay very enjoyable. Although the price is not cheap, it is definitely worth the money.
The butler service was excellent — the staff were attentive and always did their best to accommodate our requests.
Highly recommended. I’m confident you will have a pleasant and memorable stay here.
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Prix par nuit à partir de :AED 281
Publiée le23 déc. 2025|Chambre supérieure, avec vue sur le jardin (2 lits)
JoeSGNotre famille de 4 a eu un séjour de 2 nuits merveilleux à la mi-décembre. Nous avons demandé la connexion des chambres via Trip et Xiao Zhang & nous avons contacté directement via WeChat. Ils nous ont non seulement aidé à obtenir des chambres de connexion, ils ont également donné des conseils et aidés à organiser que nos bagages soient envoyés à l'hôtel alors qu'un conducteur privé (cost supplémentaire) nous a choisis de la gare pour commencer notre tour de Changbaishan immédiatement ainsi. Le service de l'hôtel est très confortable et très confortable. C'était la première fois que notre famille essayait de skier et nous avons demandé à notre concierge personnel de préparer un entraîneur privé (cost supplémentaire). Immédiatement après l'arrivée au salon de ski, l'entraîneur nous attendait et nous a conduits à travers tout le processus chaotique de collecte et de portage des équipements. L'hôtel a un accès direct et illimité au printemps chaud et il a également été une grande expérience de ne pas manquer (N'oubliez pas de mettre votre costume de bain!) Il a même une piscine de poisson où nous plongons notre corps entier. Il y a aussi un beau paradis de bétail avec différents animaux que vous pouvez nourrir.
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Prix par nuit à partir de :AED 890
Publiée le26 déc. 2025
Utilisateur anonymeI highly recommend this hotel.The room was big, hair dryer power was strong n made the hair dry up very fast. They also got laundry detergent for the guest to use too. Their customer service was very good especially for foreigners like us who did not have a Chinese local number. They will assign one person in charge for us. And if we want to play the activity, we just need to inform the PIC. He/she will send U the tickets/ QR code, if face any questions, can also drop message via WeChat. PIC will reply within the shortest time. Under the food district section, there are few nice restaurants. You can ask them to recommend their local food too. You can enjoy using clubmed onsen too. Advice to go earlier if you wish to shower and use their hair dryer.
I would like to compliment our PIC '晚風'. His service is very good. Response to use very quick and he did something that touches our heart. Something happened inside our room and the technician guy had resolved.. We just gave feedback to him and although he is on his off day, he still gets his team to prepare something for us as a compensation. We did not expect this. This really shows he still cares and puts customers in first place even when he is on leave. 👍 For our PIC, '晚風'.
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Prix par nuit à partir de :AED 400
Publiée le5 janv. 2025
N
L'hôtel de printemps chaud de Chang Bai Shan est un excellent hôtel et je recommande vivement à quiconque souhaite visiter ! L'hôtel dispose d'une « rue marchante » avec une grande sélection de boutiques à quelques pas de l'hôtel, avec un magasin de produits, quelques restaurants et un magasin de cadeaux.
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Prix par nuit à partir de :AED 794