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I recently stayed at this hotel and had a mostly enjoyable experience. The central location is fantastic—everything is within walking distance, including shops, restaurants, water front, the cable car, Te Papa Museums, and the lively Cuba Street. The airport express bus station is also just a few minutes away, which is super convenient.
However, I did encounter a few issues. The room had two single beds, but their legs weren’t lockable, so we had to use boxes and furniture stop them from moving. Additionally, there are quite a few steps to reach the front entrance. While there’s an escalator next door to bypass the steps during the day, accessing the hotel can be challenging with luggage when access to the escalator is closed after work.
One noteworthy experience was a fire evacuation around 2 AM. Thankfully, the fire exit process worked very smoothly, and we were safely evacuated without any issues. Luckily, it wasn't raining, which made the situation a bit easier.
Despite these inconveniences, the room was clean and comfortable, and the check-in and check-out process was easy. Overall, I would highly recommend this hotel for its great location and cleanliness. We will definitely return.
