Hotel 3 Konige

Où d'autre séjourner pendant le marché de Noël d'Aix-la-Chapelle ? L'emplacement est excellent et le prix est raisonnable. Malheureu*****t, les chambres ne sont accessibles que par des escaliers, donc si vous avez des problèmes avec les bagages et les escaliers, cet hôtel n'est pas pour vous. Le personnel pourra cependant vous aider avec les bagages si nécessaire. Un autre inconvénient est que le restaurant du petit-déjeuner est temporairement fermé, pour plusieurs raisons. Heureu*****t, il existe plusieurs très bonnes options à 2 minutes à pied. La chambre (33) elle-même était spacieuse et je crois que j'avais l'une des plus petites chambres. Un lit double à ossature métallique, un bureau solide et une armoire à l'ancienne. Spartiate, mais plus que suffisant pour moi. La salle de bain a été réalisée dans un style moderne avec des carreaux blancs. Tout était propre. Le personnel était très amical et serviable. Notez que la réception n'est ouverte que pendant la journée.

A very friendly welcome and allowed to check in a couple of hours early. Sparkling clean and comfortable room. Lots of bars and restaurants nearby. They don’t have a breakfast option which would have it made it perfect but next door is a restaurant which offers a fantastic deal on unlimited continental and British breakfasts. You just pay for extra coffee.

If you're exploring central Aachen, this hotel is right where you want to be. The price is reasonable, the rooms are comfortable and good-sized (if perhaps a bit spartan) and clean. I thought the staff was friendly and helpful. But! My room on the fourth floor involved climbing 70+ stairs every time I came and went (and hauling my bag up and down when I checked in and out). While it was probably quieter being higher above the street, nocturnal party animals in the town square shouting sing-songy beer-fueled anthems into the wee hours made sleep challenging sometimes. Also, wifi was iffy and there were no safes in rooms.

Very unfriendly staff, especially the owner. Breakfast was very basic, things weren't filled up when empty. There was no staff at breakfast to check and ask if you need anything. Milk for your coffee, if it was empty you had to ask the table next to you if you could borrow theirs. Disgraceful. Not the service and hospitality I'm used to for German standards. I have been to lots of German hotels over the years, and I was always impressed with the friendly approach from staff and the food, and the fact that you were never short of anything. We even had to ask for toiletpaper because they didn't give us new rolls. My boyfriend has a bowel disease so this was really really bad for him. Being with a group of 35 people, it seemed like they couldn't handle serving diner. At a table of four let's say, two had their meals, the other two had to wait for 15 mins. One day, everyone else had their meals and I had to wait for 25 mins😠 If you don't like to be hospitable, and like to make sure that your guest feel at home, don't run a hotel at all!!! NEVER AGAIN