I am providing this review from the perspective of a past Ambassador and current Titanium status and lifetime Platinum customer. Some of you will find these descriptors amusing, but they are actually Marriott Bonvoy tiers for frequent (business) travelers who spend 75-100+ nights away from family, and choose to spend $20K+ with Marriott a year. I share this information because if you have achieved Titanium or Ambassador level, please keep your expectations low at this particular Residence Inn/Courtyard. In short, the staff makes no distinction between Elite tiers. That, or the staff member who checked us into the hotel didn't really understand the intent of the program. No point getting into specifics as all responses are canned with no actions taken for remediation. Just know that unless you absolutely have to be onsite, there are better options within 5 miles of Ripken Aberdeen. Save your money. Save your points for Marriott properties who actually value your "loyal customer status".
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