The Ummed Ahmedabad Airport

Évaluations de The Ummed Ahmedabad Airport

The Ummed Ahmedabad Airport

The Ummed, Airport Cir, Ahmedabad, Gujarat, 382475, IndiaVoir les informations sur l'hôtel
The Ummed Ahmedabad Airport
The Ummed Ahmedabad AirportThe Ummed Ahmedabad AirportThe Ummed Ahmedabad Airport
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Commentaires des voyageurs

4.1/5
Très bien
66 évaluation
Évaluations vérifiées
Emplacement4.2
Commodités4.1
Service4.0
Propreté4.2
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Toutes les évaluations(66)
Évaluations positives(42)
Évaluations avec photos/ vidéo(8)
Évaluations négatives(4)
Invité
Séjour au juill. 2024
Voyageur d'affaires
1 évaluation
3.5/5
Publiée le 23 août 2024
Nous avons trouvé que le menu végétarien était très peu fourni et répétitif. Le responsable du service du restaurant a oublié ma commande de plat principal à temps. Le goût des plats est moyen.
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PANCHAL
Séjour au janv. 2024
En couple
153 évaluation
5.0/5
Exceptionnel
Publiée le 7 fév. 2024
Cet hôtel charmant est situé tout près de l'aéroport. Le personnel est très chaleureux et sympathique et prend bien soin de ses clients. Les chambres sont propres et spacieuses et m'ont rappelé les établissements 5 étoiles des années 90. Un bon endroit pour organiser des mariages car ils ont suffisamment d'espace pour organiser toutes les différentes fonctions, etc. Le seul et plus gros inconvénient est l'agencement de l'hôtel. Je recommande vraiment aux propriétaires/à la direction d'aménager un autre hall d'ascenseur et d'escalier, car la conception de l'hôtel est telle que les chambres sont assez éloignées du hall d'ascenseur principal et qu'il devient difficile de se déplacer d'un bout à l'autre
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차형
Séjour au avr. 2023
Voyageur d'affaires
8 évaluation
5.0/5
Exceptionnel
Publiée le 24 mai 2023
J'ai passé un excellent séjour sans aucun inconvénient. Je pense que c'était le meilleur hébergement dans lequel j'ai séjourné lors d'un voyage d'affaires. J'ai passé un très bon moment en Inde grâce à l'hébergement sans tracas.
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Invité
Séjour au fév. 2024
Voyage entre amis
7 évaluation
4.5/5
Excellent
Publiée le 26 mars 2024
Very near to airport, very clean and good staff, food also delicious
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Cecile S
Séjour au janv. 2025
Voyageur d'affaires
3.0/5
Publiée le 17 fév. 2025
Hôtel vieillissant, mal entretenu. Ne vaut pas le classement 5 étoiles. Ma salle de bain était vraiment en mauvais état, ils m’ont changé de chambre sans problème. Buffet passable, peu de choix en pain et viennoiseries. Bien placé a côté de l’aéroport
Réponse de l'établissement: Dear Guest, Greetings from The Ummed, Ahmedabad!! Thank you for sharing your valuable feedback and most unfortunate that we did not live up to your expectation. I request you to accept our profound and sincere apologies. With regards to your feedback, I have discussed it in detail with the concerned Department Heads for immediate corrective action. I would be personally addressing and correcting all such quality related defects and we ensure that such errors are never repeated. It is also our sincere request to forgive us and bestow upon us another opportunity to serve you in the near future with an assurance of better and improved services. Please accept our heartfelt gratitude and thank you again for making us your hospitality partner. Best personal regards, Kamal Pandey Room Division Manager The Ummed Ahmedabad
Antoine G
Séjour au fév. 2025
En couple
2.0/5
Publiée le 10 mars 2025
Chambre sale et très cher par rapport aux autres hôtels à ahmedabad. Cet hôtel n’a rien d’un 5 étoiles. Au sujet de la nourriture c’est encore pire. Buffet à 25€ et la nourriture n’est même pas bonne. C’était l’un de mes pires repas d’Inde. L’hôtel est à 5 min en voiture de l’aéroport et ne propose même pas de navette gratuite ou avantageuse pour y aller (500 roupies VS 70 sur uber). Très déçu.
Réponse de l'établissement: Dear Mr. Antoine, Greetings from The Ummed, Ahmedabad!! Thank you for sharing your feedback, and we sincerely apologize for the disappointment you experienced during your stay with us. Regarding the cleanliness of the room, we are truly sorry that it did not meet your expectations. We will certainly address this matter with our housekeeping team to ensure that our rooms maintain the high standards that we aim to uphold. Regarding the food, we regret that it did not meet your preferences, and we understand how important dining experiences are during your stay. Your feedback will be shared with our culinary team to ensure improvements are made to better satisfy our guests in the future. We offer private sedan cars for both pickup and drop-off services. These transfers are chargeable to ensure a comfortable and personalized experience, as well as to cover the costs associated with the service. The cost for the airport transfer is 500 rupees, which is higher compared to other options such as Uber, however we provide a higher level of comfort and privacy with our dedicated service. We truly value your feedback, as it helps us make the necessary improvements. We hope to have the opportunity to welcome you back and provide you with an experience that meets your expectations. Best personal regards Kamal Pandey Room Division Manager The Ummed Ahmedabad
Invité
Séjour au déc. 2022
Voyageur d'affaires
5.0/5
Exceptionnel
Publiée le 31 janv. 2023
Second sejour ici, toujours tres bien accueilli. Le buffet au restaurant permet de découvrir des plats locaux et les chambres sont confortables et avec du cachet. Le personnel est extrêmement attentif et serviable ce qui est remarquable.
Réponse de l'établissement: Dear Mr. Christopheg, Thank you for choosing The Ummed for your recent stay in Ahmedabad & for posting your positive comments about us on Trip Advisor. I am very happy to know that you liked the services & facilities offered by our hotel. I will surely share your comments with my team. Your words of appreciation shall go a long way for the team to continue to deliver higher level of services to our guests at all time. We would be delighted to welcome you back to your hotel The Ummed Ahmedabad with your family and friends! Warm Regards, Satya Roy Sr. Vice President
Global26011320089
Séjour au fév. 2025
Voyage entre amis
4.0/5
Très bien
Publiée le 11 mars 2025
The pillow are very fluffiest and I enjoy to sleep. And staff are so nice as her name Ankita. The food is really very good like chicken butter masala . I also tried chicken tikka which h really testy . Staff behavior is very good and they are very attentive
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Réponse de l'établissement: Dear Guest, Greetings from The Ummed, Ahmedabad!! I would like to thank you for taking the time to share your experience on TripAdvisor. Thank you for choosing to stay at The Ummed Ahmedabad, and for highlighting the pleasant experience you had with us. I thank you for your generous appreciation of the setting of the Hotel. Our team strives to deliver the best experience to our guests and are grateful to patrons such as you for recognizing their efforts. It is kind of you to mention about our associates name Ms. Ankita who have been truly amazing and took exceptional care of yours. We will certainly convey your motivating words to her and entire team as well, I am confident they will be thrilled to read such kind words. We are proud to have an ambassador in you and look forward to welcoming you back sometime in near future. Best Personal Regards, Kamal Pandey Room Division Manager The Ummed Ahmedabad
Cosmopolitan594960
Séjour au janv. 2025
En famille
3.0/5
Publiée le 2 fév. 2025
We were disappointed with the condition of the bathroom, there was no hot water, open drain in bath and sink, condition of the bath. And general cleanliness of bathroom, tea area and room. Air conditioning didn’t work. Lack of toiletries in bathroom and hygiene of tea area and packets of tea coffee etc Only one bath towel for 2 guest and no hand towels or face towels No bath robes and only one sleepers No spare toilet rolls either. Basically once previous guest checks out they just make the bed and remove used towels etc and do not replenish Items used including water bottles or thoroughly clean the room. Most staff very helpful and courteous and friendly. However some staff didn’t understand us in English Gujarati or Hindi they just stare at you. Food was okay. We only booked because of the location near the airport.
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Réponse de l'établissement: Dear Guest, Greetings from The Ummed, Ahmedabad!! I thank you for choosing to stay at the Ummed Ahmedabad during your trip and for taking the time to review your experience in such detail. It is regretful to learn about your experience and the entire Ummed team is sincerely apologetic. Let me assure you that this is not a norm and I request you to treat this experience in isolation. I really appreciate your valuable feedback regarding certain lapses in the service and facilities on a few occasions. We have addressed this issue with the team and I assure you that immediate amendments are in process. Thank you once again for your generous compliments and recommendations. All of us look forward to welcome you back soon! Best personal regards, Kamal Pandey Room Division Manager The Ummed Ahmedabad
743muksh
Séjour au déc. 2024
En famille
2.0/5
Publiée le 5 janv. 2025
Overall a very average experience however bathroom I found to be poorly cleaned and maintained. The bathroom sink had multiple cracks in it, the sealant around the sink had mould on it and the bath itself was chipped with poor quality workmanship.
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Réponse de l'établissement: Dear Guest, Greetings from The Ummed, Ahmedabad!! I thank you for choosing to stay at the Ummed Ahmedabad during your trip and for taking the time to review your experience in such detail. It is regretful to learn about your experience and the entire Ummed team is sincerely apologetic. Let me assure you that this is not a norm and I request you to treat this experience in isolation. I really appreciate your valuable feedback regarding certain lapses in the service and facilities on a few occasions. We have addressed this issue with the team and I assure you that immediate amendments are in process. Thank you once again for your generous compliments and recommendations. All of us look forward to welcome you back soon! Best personal regards, Kamal Pandey Room Division Manager The Ummed Ahmedabad
Curious57078143919
Séjour au sept. 2024
Voyageur d'affaires
1.0/5
Publiée le 8 oct. 2024
Poor lifts, very less choice of breakfast food, poor service. Unexpectly poor . Specially lifts are risky nd not level matched. Washroom had drainage issue. Water was full filled in washroom Food in room was okay no doubt. But room and gallery were smelling. Gardern is also not well maintain
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Réponse de l'établissement: Dear Guest, Greetings from The Ummed, Ahmedabad!! Thank you for sharing your valuable feedback and most unfortunate that we did not live up to your expectation. I request you to accept our profound and sincere apologies. With regards to your feedback, I have discussed it in detail with the concerned Department Heads for immediate corrective action. I would be personally addressing and correcting all such quality related defects and we ensure that such errors are never repeated. It is also our sincere request to forgive us and bestow upon us another opportunity to serve you in the near future with an assurance of better and improved services. Please accept our heartfelt gratitude and thank you again for making us your hospitality partner. Best personal regards, Kamal Pandey Room Division Manager The Ummed Ahmedabad
bhavika0
Séjour au sept. 2024
Voyageur d'affaires
3.0/5
Publiée le 3 oct. 2024
I have been a regular customer here since the past 2 years only due to the location, never had a smooth & steady stay, staff always fail to take instructions or requests be it 2 days in advance or on the spot. Nobody is ever alert when you're talking, this can be room service or reception, the staff does keep changing constantly hence why could be lack of training. I'm continuously left frustrated for one reason or another and i see no benefits of being a regular customer here, i must be staying here at least every 2 months. The bathroom is ridiculous for the rent you pay, i have shared the pics. Some staff members have also been very helpful such as Ruby & some of the girls at reception. Staff in general are not rude but yes they struggle to meet needs or just get the basics right. In generalities would only recommend this stay if your desperate for the airport location as it is the only premium hotel in the area.
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Réponse de l'établissement: Dear Ms. Bhavika, Greetings from The Ummed, Ahmedabad!! Please accept my sincere gratitude for the detailed and specific feedback. It is always our endeavor to serve our guests in manner befitting our reputation and such feedback highlights areas of improvement that require our urgent attention and immediate corrective action. I regret to read that your experience with us was not a memorable one. I assure you that the same is not the usual Ummed experience we aim to deliver to our guests also it is feedback like this that we learn from and used to improve. We greatly value your patronage and assure for the better service during your stay at The Ummed. With best regards, Best personal regards Kamal Pandey Room Division Manager The Ummed Ahmedabad
Invité
Séjour au mars 2025
Autres
5.0/5
Exceptionnel
Publiée le 31 mars 2025
Exceptional stay! The hotel's comftable rooms, impeccable service, and delicious meals exceeded expectations. Conveniently located near the Airport and Narendra Modi Stadium, it's perfect for exploring. Friendly staff, specially Ankita,Nitin,Suraj and Sneha. Its a relaxing ambiance, made our visit truly unforgettable. Highly recommend!
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Invité
Séjour au fév. 2025
Autres
5.0/5
Exceptionnel
Publiée le 22 mars 2025
The staff is great especially Sanju and Sneha- both are amazing ! The hospitality and the taste both are good!!!🥰 Highly recommended !! ………………………………………………………………………………………………………………………………………………………………………………:…………………………………………………
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Invité
Séjour au fév. 2025
Autres
5.0/5
Exceptionnel
Publiée le 19 mars 2025
Have stayed here before and the the standard is still of high quality. We were welcomed very warmly, rooms were clean, beds very comfortable, pillows very soft. The shower worked perfectly and bathroom very clean. Breakfast had a good selection and would definitely come again.
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