Luna Clube Oceano

The apartment was very nice & a great location for beach & walking distance from bars & restaurants The only problem was that I left my purse behind with cards money & driving licence in also a shirt in the wardrobe after about an hour I realised I left it behind When I telephoned straight away I was informed that the cleaners said it was not there neither was the shirt I’m very disappointed by this as I know 100% that they were there all cards were cancelled straight away it was just an inconvenience!! I surely hope that they were happy with the leather purse and £70 that was in it !!!

A little dated and reception staff were hit and miss - some friendlier than others. Bar and snack bar have never re-opened after COVID so basically a self catering apartment with a pool rather than a "hotel". stayed in May and September 2022 and no issues with cleaning of the pool and our room, if you want your towels changed leave them on the floor and they will be changed! In a quiet street (apart form the late night revellers on their way home to the Monica Isabel) 3 little supermarkets, 2 bars (Bar Azul does incredible take away pizza) and the fabulous Panacee Portuguese restaurant. 15 minute walk to the square or the ***** or 5 euros in a cab, steep walk down to the beach only takes a couple of minutes with loungers ranging from 5 - 10 euros per day based on how close you are to a restaurant. We love it but if you want a lively holiday this is not the place! Already booked for May 2023

This place is more like a serviced (& not very well at that) apartment than a hotel & nothing like the description given. Good things first - excellent location (10 minutes walk from both Albufeira old town & new town & couple of minutes from a nice beach). Good pool, altho the water was always cold. Rooms clean but basic. Communal areas not kept very clean. No other facilities such as bar, snack bar, entertainment available. Some staff not especially friendly or helpful. Pool didn’t even open until 9am then couldn’t use pool or sun beds as pool man starting hosing everything down then. Holiday description (from Easyjet) stated categorically that the hotel does not accept groups of singles which is not true as several stag parties staying.

Outside first view lovely as soon as you walk in its a 1970 throw back. Photos on website are false there is no bar or restaurant or sunbeds on roof terrace. Also only sunbeds by pool no tables or chairs.our apartment was spacious microwave didn't work kettle plug had burnt out and plug socket in bedroom was hanging off the wall. Bathroom tiles and grout was mouldy. So photos are very misleading

Location was fine. Hotel has potential to be much better than it is. Room was a good size and clean. But honestly felt like we were in an old peoples home or a wake house. Literally no atmosphere what soever. There were bar facilities but was not opened, so no life at all around the public areas. Heavy rain one day knocked all the tvs off and when we enquired at reception were told they needed a box of some sort but couldnt get it. No sorry or any rush or want to do anything about it. Not much you can do on a rainy day here with no tv, bar or entertainment. A bit of background music even in reception would make a bit of a difference. will not be back and won't be sending any of my own customers to it either.

Lovely receptionist, the area this is located is nice, close to the beach about a 15 min walk to the ***** or old town. The room however was average, the room is dirty mainly in corners and under the bed, and had bugs in the bathtub a couple of nights. The balcony is quite big however wish they had an ashtray. The cleaners only cleaned the room once and the 2nd time my friend asked for them to clean they didn’t take the bins out or done the bed so not actually sure if they even cleaned the room. Read that the pool was only open July- September but the pool was open. The Jacuzzi was broken apparently and didn’t actually know where it was. They told us to go to a different hotel went there for them to say the same thing went to the third hotel of theirs which had an indoor pool and jacuzzi. Tried to play pool the one night but was blocked by loads of chairs so not sure what that was about. So overall was average but wouldn’t stay here longer than a couple of days.

Stayed here for a week in July 2023. The complex operates only as self catering.. There’s no bar, drinks or food in complex despite having the amenities for same. Some apartments are owned by hotel and owned by private owners. We stayed in apartment owned by private owner. It was on the ground floor. Very clean and airy. Nice sheltered balcony and loads of room to dry clothes. Pool area is clean and loads of sunbeds available. A few tiles missing but nothing too much. It is the perfect location for old town and the beach. You can walk in via the board walk. 10/15 minute walk. Highly recommend.

We went on a three generational holiday booked as an EasyJet holiday. I must admit we were a bit apprehensive before travelling after looking at some less than flattering reviews. However, check-in at the hotel was quick and efficient, the lady at reception was polite. We had three rooms booked, Grandparents got an upgrade from studio to apartment so they were happy. However one member of the party travelling as single was allocated a room on the ground floor that was eye level with swimming pool. We nicknamed it the dungeon. It was a bit smelly, the shower curtain grubby and there was no soap dispenser in the shower room. Security was an issue too, as it looked as if somebody had been in the room, which caused her to ask to be moved after the second night, which reception accommodated. The large pool and the kiddies pools were fine, but there are small tiles coming off. This did not affect out holiday and in no way affected safety. The large slaps around the pool are showing signs of settlement but this again is a minor issue. We did not have to get up a silly o'clock to put towels out on sunbeams - there were always enough. The biggest problem is that it was really hot while we were staying and there are not enough parasols around the pool. The ones that ere there are starting to look a bit tired - splits and holes I them. The room we stayed in was clean, plenty of space. The kitchen has an induction hob, toaster, fridge and all utensils needed for a self-catering holiday - although we didn't use anything apart from the toaster. You have a tea towel but do need to provide own washing up liquid and dishcloth or sponge/scourer. There are cups and saucers for hot drinks, so, in anticipation we took our own mugs, as cups are not big enough. The bed was two singles pushed together. We found this very comfortable with very good pillows. Bath and shower was adequate, plenty of hot water. Balcony had an airer and two chairs and table. These apartments obviously used to do food - "Restaurant" appears in the lifts as an option on floor two. There is now a redundant bar area, a lounge area that nobody uses and a terrace area. There is also a gym - I didn't use it so can't comment on it. This is on the ground floor, level with the pool. It's a real pity that there the bar isn't open for drinks, teas and coffees, soft drinks or poolside snacks. To my mind the management should move the gym up to where the bar used to be, and open a snack bar/bar where the gym is. In saying that there is a snack bar three doors up the hill, and a restaurant, called Panacee (the staff there are fabulous) a minutes walk down the hill. There are "supermercados" selling bread, milk, ice creams, the usual stuff more or less next door. There are two bars immediately next door to the apartments. We paid 15 Euros for the security safe for a week. The beach is three minutes walk down the hill. You can ask into the old town, for us 15 minute walk either up the hill, turn le