Hôtels Ibis à Almaty

Miss Dana at the concierge is very helpful as my hubby was not feeling well and need to go to A&E. She told us that the hospital does not open 24hrs. She said she will call an ambulance for us. As we do not speak their native language, she was kind to arrange everything for us and told us to wait in our room. When the Medics came, Mr Anton at the concierge was in the midnight shift, he came up to us and was so kind to gave his mobile number in case we have problems at the hospital and to call him at anytime. We sincerely appreciate Miss Dana and Mr Anton for their impeccable service and kindness.