Hotel Cafe Restaurant Abina

Hola. El servicio era rápido y bastante eficiente. Nos trataron bastante bien. ( Muy amables la pareja cubana/ española).La ubicación algo alejado de Amsterdam, pero comunicado. Poder subir a la habitación era una odisea. Por dios que escaleras, similar a la escalada 🤦. Algo pequeña la habitación, con desperfectos, pero habitable. La comida una pasada, lo mejor del hotel restaurante. En fin le pongo un 6 de media ( De 0 a 10)

A good place to stay overnight. Didn't see a problem sharing a bathroom. Good location - next to a grocery store. Bus station nearby. Green neighborhood... They have problems with the heat. If you are a heavy sleeper, the bar downstairs shouldn't bother you. Otherwise, I recommend buying earplugs. The breakfast is neither good nor bad.

Not a bad option for someone who is looking for a cheaper accommodation surrounding the airport and ams. Room is small but quite tidy and the beds are comfortable. Plus have a very good view from the window in the room. But do need to know that bathroom and toilet are shared. Would recommend for short stay!

Çalışanlar çok yardım sever evet çok iyiler ama odayı tuttuktan sonra öğrendim ki ısı**a çalışmıyormuş ve bana yorgan vererek çözüm buldular ve bir açıklama telafi yapılmadı.Ve gerçekten soğuktu.Çok tatlı bir kasabada market hemen karşısında bunun dışında lavabosu pisti be yatakta anlamadığım hap gibi görünen bir şey vardı ne olduğunu bilmiyorum.

We booked a room at Hotel Abina through BringFido, three weeks prior to our reservation dates, exclusively because they were listed as pet-friendly. They are not. They are not even human-friendly. Their listing on BringFido even claimed that there were pet-sitting services available via the hotel. Their listing on *********** even said they offered pet bowls. However, none of this is true. When we checked in for a three-night stay, the staff had our reservation through BringFido in front of them but said nothing about our dogs at that time. Our room was exceedingly small. The pillows had no cases but were instead wrapped in bedspreads. The carpets were stained, the communal shower had bugs, the sink was cracked, the window mantel was loose, and the piles of lint under the bed looked as if no one had cleaned under it in years. The hallway to the bathroom (with a broken lock, broken toilet seat, and perpetually out of paper) that was absurdly meant to be shared by ten guest rooms AND the restaurant/bar downstairs was accessed only by a barely-lit corridor with an uneven floor. Both those first two nights, we were kept awake by men partying loudly in the room next door and out on the rooftop adjacent to our room. But the worst was when we came back to our room and found that the window, which we had left locked, was wide open, exposing our valuables to anyone who wanted to climb the ladder from the alley and step in from the roof. Our two laptops, the means of our livelihood and containing my students’ personal information, had been left unsecured by the hotel staff, who had clearly entered our room to open the window but had not bothered to actually clean or service the room. To add insult to injury, the next morning, a member of the staff rudely confronted my husband in public and angrily shouted three times in a row that dogs were not allowed in the hotel. When I showed the manager our booking through BringFido, she said she had never heard of that company, and insisted that I had booked through *******. A moment later, she insisted that when she received the email from BringFido stating we were traveling with dogs and requesting confirmation of a dog-friendly room, she said she had replied (to the people she just said she’d never heard of!) that they did not allow dogs. And yet, the hotel had somehow accepted the booking and somehow checked us in without the slightest mention to us of any problem. Confronted with the facts, this rude, unprofessional manager had no choice but to confirm that the situation was not our fault, but she never apologized for yelling at my husband in public. This dump of a hotel, with its rude, dishonest manager, and staff that has no regard for the safety of customers' valuables, is not only unwelcoming of dogs, it is unfit for humans. There are so many better options in Amsterdam, it’s no wonder this dank, decrepit hole seemed to be mostly empty and frequented mainly by noisy drunks. Hotel A

Would rate it lower if I could. The room was terrible. It was small and there was next to one space to store clothes, and while this didn't bother me for my 2 night stay, it would be really inappropriate for any longer stay. Toilet and shower are shared with many other rooms and are poorly kept. Cracked tiles, random empty bottles of shampoo and condition etc just left in a pile on the floor. There is a sink in the room, but our tap was cracked and sprayed water out the side when you turned it on. There is also a lot of noise outside, as late as even 11pm and with our window broken, we couldn't close it properly to help shut out some of the noise. Food in the bar below is good but VERY expensive for what you get. We also paid for breakfast included and it was nice to help yourself to bread, a toaster, some crackers, deli meat and cheese but... it was just stuff that they bought from the Lidl literally right across the road, about 20 metres away. Not worth how much they were charging for it. They also double charged us and are refusing to give a refund. We spoke to staff at the time and they all seemed friendly and happy to help but couldn't do anything. It was all "Oh, I'll text the person who is doing the breakfast tomorrow". She didn't. And when we explained it to the person on breakfast her only suggestion was also to text a co-worker. They took our details and said they'd email us about it. They didn't. We had to chase them up with multiple emails which they all ignored, so we emailed the company through whom we booked the stay. They contacted Abina who claimed that they'd already sent the refund through. They hadn't, which we have proven with bank statements. They still haven't. As of writing this it's been 6 weeks since our stay. No refund and extremely poor communication from Abina through and through. Absolute worst hotel experience to date. Don't stay here.