We were in town for a family wedding. One of our relatives had to move to a different room because water was leaking in their room. One end of the fourth floor and a few rooms on the third floor were closed off because of water leakage. The water leakage caused the fire alarm to go off early the next morning, but the fire alarm did not go off in our nephew's room. After we had all (except our nephew and his family) been standing outside in the rain for 15 minutes, a hotel employee came out and told us that she was now going to call the fire department. The staff had decided to first walk through all the floors to look for a problem before calling the fire department. The fire truck arrived 10 minutes later and after about five minutes, the firemen came out and told us it was safe to go back in. Also the pool was closed for maintenance the whole weekend, the air conditioning did not work well in some rooms and but worked too well in our room. Aside from those problems, the room was clean, the breakfast was good and the employees were friendly. Generally we have been very happy with Hampton Inns in the past, so this was disappointing.
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