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Avis vérifiés
Emplacement7.9
Commodités6.9
Service8.1
Propreté7.1
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Toutes les évaluations(150)
Évaluations positives(125)
Évaluations avec photos/ vidéo(36)
Service remarquable(31)
Très bon rapport qualité-prix(18)
Séjour remarquable !(12)
À proximité de la zone commerçante(12)
Idéal pour le shopping(8)
Trop de moustiques(5)
Évaluations négatives(25)
Invité
Chambre en classe Affaire
Séjour au fév. 2024
En couple
25 évaluation
4.5/10
Publiée le 25 mars 2024
Il y a des cafards dans la chambre et elle n'est pas propre. Les chaussons sont payants. Le petit déjeuner ne peut pas être emporté ni pris dans la chambre. Il n'y a pas de chambre non-fumeur au-dessus du 4ème étage. Il y avait un verre de bienvenue dans la chambre. le hall, mais maintenant il n'est plus là !
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간절소망
Chambre de luxe
Séjour au mai 2023
Seul
32 évaluation
4.5/10
Publiée le 20 juin 2023
L'emplacement est suffisamment proche pour aller à pied au centre commercial SM, mais c'est très gênant car il n'y a pas d'eau chaude.
La literie n'est pas propre et la propreté générale n'est pas bonne.
La circulation est très compliquée, vous devez donc vous déplacer tôt pendant votre trajet.
Soyez très prudent lorsque vous traversez la route car elle est bruyante et bondée de nombreuses motos et jeepneys.
Le personnel est sympathique
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valerius
Chambre de luxe
Séjour au juin 2023
Affaires
15 évaluation
2.0/10
Publiée le 19 sept. 2023
Installations : pas trop professionnelles
Environnement : Pas très convivial
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25톤상승윙
Chambre de luxe
Séjour au sept. 2023
En couple
18 évaluation
5.5/10
Publiée le 31 oct. 2023
Un endroit idéal pour séjourner à moindre coût
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Invité
Chambre de luxe
Séjour au sept. 2025
Entre amis
1 évaluation
7.5/10
Publiée le 6 oct. 2025
Room is decent and clean, but they do not have a room with twin beds or connecting room.
Our request for an adjacent room was granted.
The toilet has bidet and hot and cold shower, basic bathroom supplies are present - shampoo, soap, and dental kit. Extra supplies are also available but with extra charge.
One of the rooms we booked didn't cool enough, they were not able to fix it so we requested to change rooms but the only available room was a smoking room so we just requested for an electric which they gladly provided.
Overall it was a peaceful stay
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Réponse de l'établissement: Thank you so much for your feedback! We really appreciate it and we’re glad you had a peaceful stay with us. Hope to see you again soon!
Invité
Chambre en classe Affaire
Séjour au août 2025
Affaires
1 évaluation
7.5/10
Publiée le 26 sept. 2025
good service and good breakfast
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Réponse de l'établissement: Thank you so much! We’re happy to know you enjoyed our service and breakfast. Your kind feedback means a lot to us — hope to see you again soon!
Angelica_S
Suite
Séjour au avr. 2025
Entre amis
1 évaluation
8.0/10
Très bien
Publiée le 7 mai 2025
We booked a suite room and the overall stay was okay. The room is clean and the hotel staff are nice. The bathroom stinks a little and we had to keep its door closed so it won’t reek inside the room.
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Réponse de l'établissement: Thanks a lot for staying at Clark Imperial Hotel and for leaving such awesome feedback! We’re really happy to hear you had a great time with us. Your support means a lot and helps us keep doing our best. Can’t wait to have you back again soon! If in the future you decided to stay with us again, we will make sure you won't be having the same problem. :)
бай Иван
Chambre de luxe
Séjour au sept. 2025
En couple
22 évaluation
8.5/10
Très bien
Publiée le 3 nov. 2025
Not a bad location. Excellent front office staff. The night security guard is real professional, so any trouble - he will sort out the issues.
Clean bed linen.
Unfortunately the rooms need more maintenance as grout is brownish at several spots. The shower heads are not very helpful when on the wall 😉
! Unfortunately many scammers in AC nowadays and even pickpockets ! Of course that's nothing to do with the hotel !!!
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Invité
Suite
Séjour au sept. 2025
Entre amis
5 évaluation
7.5/10
Publiée le 9 nov. 2025
Good and freindly front desk & security. Wifi gets down at night and also experinced wifi down in the morning as well.
Lots of hotel customers was complaining about the wifi and did not solve the issue fully as wifi is also connected to the TV so unable to watch TV channels as well.
Pest Control is required for the rooms as well.
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JINGJING_SOUNG
Suite royale
Séjour au sept. 2025
Affaires
12 évaluation
10/10
Exceptionnel
Publiée le 31 oct. 2025
Love this hotel and I really enjoy the service I hope I can come back again anytime soon
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Invité
Chambre en classe Affaire
Séjour au août 2025
Seul
4 évaluation
10/10
Exceptionnel
Publiée le 21 sept. 2025
It's a bit far from the walking street, but the walk to the hotel is okay. The road between the hotel and the street is busy.
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Réponse de l'établissement: Thank you for sharing your experience! We really appreciate it.
달려라상구
Chambre de luxe
Séjour au août 2025
Affaires
1 évaluation
9.0/10
Excellent
Publiée le 9 sept. 2025
I was really touched by the kindness of the staff. Also, I really appreciate the USIM chip exchange, 7-Eleven visit, bike pickup, and drop, even though it's late at night.
Traduire
Réponse de l'établissement: Thank you so much for sharing your experience! 😊We’re really glad to hear that our staff’s kindness made a good impression and that they were able to help you with everything. Your appreciation means a lot to us, and we’ll make sure to share your kind words with the team.We truly appreciate your feedback and hope to welcome you back again soon!
Claire angeli Barba
Chambre en classe Affaire
Séjour au mai 2025
En couple
2 évaluation
5.0/10
Publiée le 27 juin 2025
Dirty toilet 😢 toilet bowl cannot flush the Ac not working we ask help only can open but not cold the staff said its old ac thats why 🙄 this our second time the first same toilet disgusting but we update to executive still same never ever come back this hotel anymore
Traduire
Réponse de l'établissement: We’re truly sorry to hear about the repeated issues you encountered during your stay, particularly with the toilet, air conditioning, and room condition. This is far from the experience we aim to provide, and we understand your frustration—especially after giving us a second chance. Please know that your feedback has been escalated to our management team so we can address these concerns seriously and prevent them from happening again.We deeply regret the inconvenience caused and appreciate your honest feedback, as it helps us improve.
Utilisateur anonyme
Chambre de luxe
Séjour au juin 2025
Entre amis
10 évaluation
8.0/10
Très bien
Publiée le 28 juill. 2025
Good hotel, friendly and helpful staff. Nice people. Recommended to visit.
Traduire
Réponse de l'établissement: Thank you for your recommendation!We’re happy to know you had a pleasant stay and that our staff made a positive impression. Your kind words mean a lot to us, and we hope to welcome you back again soon!
Invité
Chambre en classe Affaire
Séjour au sept. 2025
Affaires
1 évaluation
5.0/10
Publiée le 12 oct. 2025
The room isn't cleaned well. There's too much hair.
Traduire
Réponse de l'établissement: Thank you so much for letting us know, and we’re really sorry about that!We apologize that the room wasn’t cleaned well and that you found hair inside — that’s definitely not the kind of experience we want our guests to have. We’ve already talked to our housekeeping team to make sure rooms are checked more carefully next time.We really appreciate you taking the time to share your feedback. It helps us improve and serve our guests better. Hope you’ll give us another chance to make it up to you and give you a much better stay next time!