Arcea Gran Hotel Pelayo

L'emplacement est unique, à quelques pas du temple. De plus, le roi et sa femme y séjournaient lors de leur visite. Dans la vallée de Kokadonga, il devrait faire plus chaud s'ils restent en hiver.

Excelente ubicacion, servicio y la atencion muy amable.Recomendable

A maddening hotel. It's been severely cost-reduced and maintenance-deferred. However it's still good - EUR30 dinner with wine can't be beat, rooms are comfortable if creaky and the location is fantastic. It was once great. Now just good.

I booked a stay and had some follow up questions - emailed multiple times and called yet never got answer. I then had to change my plans and was charged a hefty cancellation fee when I sent a cancellation 1 day too late. I understand that I cancelled too late but that would not have happened if I had actually got a response in the first place. Email reply that they never received anything from me although I still had copies of my enquiries

We stayed on June 2019. Great hotel at an exceptional location. Because we were three we booked a junior suite which has two rooms with two bathrooms and a living room where an espresso machine was our salvation on the quest of a Cuban coffee. The best of the room was the views from every window, you could see the entire Basilica and the Santina cave from the room. Breakfast buffet was really good with variety and quality. Staff nice and professional. The proximity to the lakes allow you to wake up early and visit them before the entrance closed (Summer time). I really recommend Gran Pelayo Hotel.

We booked 3 nights in a Junior Suite and had high expectations; the location was great, however the reat below average. The junior suite needes an upgrade, despite being spacy with a great view of the Covadonga Basilica, bathroom was small and the amenities nit worth 4 stars. There was not enough shampoo/gel for 2 showers same day. Wallpaper and carpet in the room needed change. The hotel has laundry service, however does not advertise same. Price is reasonable though. One must prebook breakfast slit evening before due to covid-not convenient at all. Ensure you get to breakfast early, as you end up spending a lot of time queuing, as they serve hot items by the plate. We tried both early (7:15) and late (10:15). Late breakfast was a disaster; many items were missing and only 2 staff to serve everything (1 staff member was rude and lazy, the other friendly but stresses as he had to do the job for both). We had dinner (from the bar menu) one evening - don't bother dining at the hotel. Quality and taste (or should I say lack of same) were bad. The hotel employs young people, however most lack experience which show. Also note not a lot of the staff speak English and basic service and service skills (I know as I have been working in hotels myself) All in all great location but bad service and outdated amenities and food.