Tunis Grand Hotel

Troppo lontano da tutto

I have recently come back from staying a week at this hotel. Absolutely amazing! The staff were friendly. The service was great. We had booked large room to deliver training and they always went above and beyond during my stay. The WiFi was great during the day, but then could be intermittent in the evening but was nothing to worry about as the pool side was busy and there was a great atmosphere. The staff speak little English, but always tried to help where ever they could and would always greet me when in passing. The food, well what can I say? It was amazing! The breakfast, lunch and evening meals were absolutely amazing and don't understand why some people have said it needs improving. Rooms are always made and the hotel was clean. The pool was crystal clear and would always be cleaned every morning when I would go out on my balcony for a smoke. My room size was great and the bathroom was emaculate. Although the poolside does get bust at night, the noise was tolerable and did not go on for longer than necessary. The conference room that we had book did get a little warm even though the AC was on max, but that added to the experience. We always have fresh water bottles in the conference room in the morning and replenished in the afternoon. They reception staff were always friendly & help me on my check out when I could not locate my wallet (my fault as forgot where I had placed it). After such a great week, I was reluctant to come back to England. This overall was a great first visit to Tunisia and my overall experience of the country was enhanced by the lovely hotel staff and amazing food. If I had to give a CON it would be that the larger fish needed to be in a bigger tank. Thank you for a great experience and I wish you all the best. I will definitely be booking this hotel in the future.

Rooms were very nice and the entire hotel is well-cleaned. My only complaints are that the toilet paper was not restocked without me having to ask for it, and that the WiFi quality is poor: you often cannot even connect to it if there are too many people around. The staff were always so helpful and friendly though. I had trouble with my taxi when trying to check out and Ibrahim Ben Said (the IT manager) drove me to the airport.

Positive: Rooms are big with balcony. Well for smoker. It's one of two hotels in tunisa we found, where you can get a beer or vine for dinner. In all other hotels you don't get any alcohol. They have a very nice bar where you can drink a beer to the dinner. Many locals visitor came to the bar because it's one of the rare places in Tunis where you can have alcohol for the dinner. Negative: Internet works badly. Many times not at all. WiFi available but no connection to the internet. Shower: The shower bends down and the water only hits the wall. Breakfast: Poor instant coffee. Buffet but doesn't look appetizing at all. The question at breakfast whether the baguettes from yesterday were answered with yes.

Actually it was the worst experience i’ve ever had, I went to many places before but i didn’t see such kind of disrespectful behavior before. today, i called “grand hotrl” to see if i need a reservation to get into “the terace” and they said that there’s no need to. I checked the website before i go and i found that they do not ask for any dress code “ps : when i called after what happened to check if they have a dress code, the person who picked up didn’t even understand the word”dresscode””, anyway, when i got there the security guard told me that i’m not allowed to get into the hotel cause i was wearing a HAT, i told him what’s wrong with that, he said that i can’t get in and i should leave in a meaning way. I called the hotel to check with them, i told them what’s wrong with a hat, it’s summer and everyone is wearing hat, he said that i’m not allowed and they need to keep the faces clear, but at the same time, he told us to wear a mask before getting inside, when i asked them, how come u still can identify a person while he’s wearing a mask, and u cannot with a hat. He just hang up on me and didn’t pick up again. I don’t understand how people are still judging others by there look.

Internet funktioniert schlecht. Meist gar nicht. WLAN vorhanden, aber keine Verbindung zum Internet. Dusche: Brause knickt nach unten und Wasser gelangt nur an die Wand. Zum Frühstück gibt es schlechten Pulver Kaffee. Die Frage beim Frühstück, ob die Baguettes von gestern sind wurde mit ja beantwortet.