Airport Hotel Sydney

The property was good. We were disappointed as we expected to feed our 2 children in the advertised restaurant which was closed. Also the airport shuttle was not operating.

This room was disgusting!! So filthy & unsure where to start with this feedback😖 The photos did NOT match what was provided. I tried to rebook elsewhere close by, but had no success at such short notice. Trip & any other booking agent need to review their online photos immediately. I was fearful that my belongings would be stolen while asleep or out & about. I was worried to have a shower, walk on the ground or fall asleep due to the uncleanliness. I didn’t feel safe to make a complaint on-site or request a refund while there as I had my 2 young children & was fearful of the repercussions. WH&S would have a field day here. Unsure why it was described as a “superior” room. The dust was an inch thick along floor edges & bedheads. The bar fridge & walls were filthy. The air vents & hair dryer were clogged with dust. The crockery & cutlery were either not washed or not washed properly. There was no cloth or detergent to wash them?? Pretty sure there was a pube hair on 1 of the towels!! Barely any water came out of the shower head. The unit reeked of rising damp. Looked like rodents had made a comfy home in the putrid bathroom vanity. 1 of the beds had black stuff sprinkled over it. The aircon stunk. There were no doona covers. Just awful. See photos.

Perfect overnight spot for just a rest to gather energy to continue on your journey the next day

We booked the Deluxe Double Room for a night, but it was very disappointing. Firstly the room looks nothing like the photos advertised. The room was dirty and appears to not have been cleaned at all with dust caked up in every location. The bathroom had a missing window, with water coming in over night due to rain. Overall it was a terrible experience. Will never go back again.

There are many insect in the room and a hole on the ceiling

Very clean room with a comfortable bed. The only downside was the noise from the endless traffic but I did sleep well despite it. No food provided by the hotel so you do need to pop out to the pizza restaurant on the corner (The pizza was delicious!) or to one of the grocery stores just down the road which was easy enough to do.

airport hotel is very bad service and no window room and no air

No elevator in hotel.

The service in the hotel was really nice and the plus was netflix. I recommend it!