Pour garantir l'authenticité des notes affichées, nous ne nous limitons pas à un simple calcul de moyenne. Nous appliquons plutôt une méthodologie scientifique qui intègre deux facteurs essentiels : la fiabilité des avis et l'actualité des expériences des clients, afin d'établir une évaluation finale précise.
職員十分細心,當日下大雨到達酒店後拿了毛巾風筒給我
酒店位置要稍微留意一下,不太好找,如剩計程車應該會很快到達
私人風呂不錯,合一至兩人
房間整潔,用品高級,令人滿意
Mini bar多數飲品免費,酒精除外
職員不太會英語仍努力細心講解,態度十分良好
一泊兩食不錯,如果胃口大的人可能不太夠飽
Traduire
6/10
Edward Ho
Séjour au août 2024
En couple
19 évaluation
10/10
Exceptionnel
Publiée le 29 sept. 2024
服務親切,餐食豐富。
Traduire
Beibei
Séjour au déc. 2023
En couple
29 évaluation
10/10
Exceptionnel
Publiée le 1 fév. 2024
服務優良環境優美房間有私湯
Traduire
Invité
Séjour au déc. 2024
Autre
6.0/10
Publiée le 8 janv. 2025
I was going to give 4 stars(very good) for our one night stay, however due to the Bell desk attitude, I decided to give it an average. I have stayed at many Ryokans in Japan, when you check out and leave, hotel host, bell desk people will all see us off. This hotel is an exceptional, they did not seem to care if we are leaving. I suspect it is because we did not book a taxi with them, instead of called on our own. Nobody came out to help with the luggage and see us off. This is not a typical Japanese service. The man who works outside to direct traffic and answer question seemed to have attitude toward tourist from abroad. This is not acceptable. on the other hand, room service agent was a lovely lady, she served breakfast and dinner in our room, she was very friendly and professional. I cannot say enough good things about her and her service. Food quality was good and expected too. One bad apple ruined our whole experience with this hotel. the bell boy.
Traduire
Invité
Séjour au nov. 2023
Autre
10/10
Exceptionnel
Publiée le 9 déc. 2023
We had a brilliant stay here. Atami is small and vibrant. The ryokan came at just the right time in our trip. The staff are incredible and our room attendant Runa was so sweet and an absolute star. We loved her. We stayed in a Japanese style room and we are so happy we did. We had a private bath for when we weren’t up to the public bath but either is a delightful experience. Follow the kind guidance and you’ll be fine. The breakfasts and dinners served in the room were astounding in both quality and quantity. We had the Japanese menu and it was superb. The futons are made up for you each night and were really comfortable. There are also chairs if/when you need them. We cannot wait to return!
Traduire
Invité
Séjour au avr. 2023
Autre
10/10
Exceptionnel
Publiée le 22 mai 2023
This was one of three ryokan that my wife and I stayed at recently in Atami and we really enjoyed it. We stayed in another ryokan that was much more expensive that the Furuya which we enjoyed, but we also very much enjoyed this ryokan and thought the value was better at its price. The room we had was very nice and large which probably contributed to us enjoying the stay. The food was excellent. We thought it was a little less pretentious that another higher end ryokan we stayed at. The location in Atami is great. You can just walk to some things whereas other ryokan were pretty limited in allowing you to do that. We loved the private onsen in our room, its just a beautiful setting. What carries this place over the top for us was the service. The staff are all great, but you really expect that of any place you go in Japan. But we both thought the our food server for dinner and breakfast was amazing. Since don't speak any Japanese, having someone who we could converse with in English while dining was perfect for us. Her attention to detail and service is enough to make us want to go back there just so we can have her assist us again. Her name is Miho and if we every go back to Atami, we will stay at the Furuya Ryokan and it will be because of her.
Traduire
Invité
Séjour au mars 2023
Autre
10/10
Exceptionnel
Publiée le 18 avr. 2023
It is a sort of difficult to review a ryokan and write something very new. Different ryokans have many common characteristics. Cleanliness close to perfection, wonderful staff and outstanding service. What distinguish Furuya from some others I visited is excellent location. Conveniently close to Atami station, located practically inside the town, yet you enter different world of tranquility after entering ryokan. Room was surprisingly spacious. And food was amazing. Kaiseki style dinner was excellent, breakfast exceptional. Not to forget mention great onsen. Exceptional experience, worth visiting.