Avis : Stonehill Suites

Réponse de l'établissement: Dear Ms. De Leon,Thank you so much for your kind words. We are truly delighted to know that you loved our customer service. It is always our pleasure to make your stay as comfortable and memorable as possible. Your feedback truly inspires our team to keep doing our best.We look forward to welcoming you back to Stonehill Suites.Warm regards,Kristyl Joy LabradorFront Office ManagerStonehill Suites

Réponse de l'établissement: Dear Mr. MikeBob,Thank you very much for sharing your detailed feedback and kind words about our team. We’re truly grateful to hear that our staff made a positive impression and were able to assist in making things right during your stay.We sincerely apologize for the inconvenience you experienced regarding the Smart TV availability and the initial logistical concerns. Your comments are extremely valuable, and we’ll be reviewing this with our team to improve our room information and ensure clearer communication for future bookings.We’re glad that, overall, you had a good stay with us, and we truly appreciate your understanding. We hope to have the chance to welcome you back and provide you with an even better experience next time.Warm regards,Kristyl Joy LabradorFront Office ManagerStonehill Suites

Réponse de l'établissement: Greetings from Stonehill Suites!Hi! I hope this message finds you in good health. We are glad to hear that we have been attentive to your concerns regarding the towels, and we appreciate your patience as we took swift action to address the issue. Thank you for complimenting our breakfast!Aljay Paul BalgosFront Office Supervisor

Réponse de l'établissement: Greetings from Stonehill Suites!At Stonehill Suites, we always strive to ensure that all our guests are well accommodated and served with fast service. Most importantly, we aim to provide a breakfast selection that is more than sufficient to meet the needs of both our in-house guests and walk-ins. We apologize for not meeting your expectations during your stay, and we would like to assure you that we are committed to improving our service and menu for your next visit. Please let us know how we can assist you with your next booking. Thank you!Aljay Paul BalgosFront Office Supervisor

Réponse de l'établissement: Greetings from Stonehill Suites!Hi! We greatly appreciate you taking the time to provide us with such positive feedback. The staff at Stonehill Suites always ensures that our rooms, amenities, and public areas are kept clean, well-scented, and consistently maintained. We can’t wait to welcome you back to Stonehill Suites!

Réponse de l'établissement: Greetings from Stonehill Suites!Hi Sir Roland! It has been a great pleasure for Stonehill Suites to have you as our guest. We are always glad to see you every day during your stay. We appreciate your kind words about our staff, particularly Jhodan and Alexandra. Mentioning them in your feedback is a testament to our thorough training, which ensures that all staff members are well-equipped to provide excellent service.Thank you for your wonderful stay!Aljay Paul BalgosFront Office Supervisor

Réponse de l'établissement: Greetings from Stonehill Suites!Hi! I hope this message finds you well. We are glad to know that you have been satisfied with all aspects of our services. We always aim to wear our smiles for every guest and the people we meet, as we want them to feel comfortable at Stonehill Suites!Aljay Paul BalgosFront Office Supervisor

Réponse de l'établissement: Greetings from Stonehill Suites!We are glad that you booked several rooms with us and we appreciate your choice in staying with us as a family. We hope to be a part of your next family vacation as well. Please let us know how we can assist you with your next booking, and we would be happy to provide you with our best possible rates.Thank you!Aljay Paul BlagosFront Office Supervisor

Réponse de l'établissement: Dear Valued Guest,Thank you for your kind words. We’re delighted to know you found our amenities good and enjoyed your stay. We look forward to welcoming you again soon! Warm regards,Kristyl Joy LabradorFront Office ManagerStonehill Suites

Réponse de l'établissement: Dear Mr. Chau,Thank you so much for your kind words. We’re truly delighted to know that you found your room very clean. Our housekeeping team takes great pride in ensuring every guest enjoys a fresh and comfortable stay, and your feedback means a lot to them. We’ll be sure to share this with the team as it will surely brighten their day.We look forward to welcoming you back to Stonehill Suites for another pleasant stay.Warm regards,Kristyl Joy LabradorFront Office ManagerStonehill Suites