Our stay was not quite as bad as the rest of the reviews are, we stayed there for a week with my family (3 of us, two adults and one two-year-old child) even though at first we were given a rough room with no windows, I did not hesitate to make a request if they can give us a better room. They were actually quite helpful and assisted us all the way. I have no issues with the receptionists and the workers were nice and respectful towards us. We had no issues as well with the cleanliness of the place as they cleaned up our room when we do make a request. I think one of a few minor blunders I have is that there is no laundry service on-site and yes the aircon needs some major cleaning. Other than that, this hotel is suitable for a quick stay and also very close to SM and nearby areas where you don't need to get a taxi. If you are working remotely, the internet connection is somewhat intermittent and you may have to bring your own mobile connection that is higher than expected. Otherwise, I will give this hotel an honest review of an okay stay as it was for others.
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