Hôtels avec balcon à Las Condes

This is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience. I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect: - staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests. - check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff. Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points.

J'ai utilisé le grand lit du club. C'est très bon d'utiliser le salon du club. Dans le salon du club, nous avons des aliments et des boissons délicieux dans un large espace. Le poisson, les plats à viande, les sandwichs, le pain, les douces et les salades sont excellents. Pendant mon séjour, j'ai reçu des conseils de voyage du département de la cabine du club et j'ai profité de la visite des villes et des usines de bières. La chambre est propre et confortable, assez grande pour se détendre. Le personnel de l'hôtel est très aimable. Je veux vraiment l'utiliser à nouveau.

Installations: piscine et salles d' fitness, chambre avec machine à laver et sécher Service : nettoyage et remplacement de toiles de bain chaque jour, remplacement de lits tous les 3 jours Environnement: transport commercial, petit parc d'activités à proximité