InterContinental Bali Sanur Resort

Avis : InterContinental Bali Sanur Resort

InterContinental Bali Sanur Resort

Jl. Kusuma Sari No.8, Sanur, Denpasar, Bali, Province of Bali, 80227, IndonesiaVoir le détail de l'hôtel
InterContinental Bali Sanur Resort
InterContinental Bali Sanur ResortInterContinental Bali Sanur ResortInterContinental Bali Sanur Resort
Vérifiez prix et disponibilités pour vos dates
Nous égalons les prix
1 nuit

Avis des voyageurs

8.1/10
Très bien
135 évaluation
Avis vérifiés
Emplacement8.1
Commodités7.7
Service8.6
Propreté7.8
Filtrer par :
Trier par :
Toutes les évaluations(135)
Évaluations positives(31)
Évaluations avec photos/ vidéo(13)
Séjour remarquable !(10)
Vue sur la mer(9)
Service remarquable(9)
À proximité de la plage(9)
Piscine propre(7)
Piscine remarquable(7)
Évaluations négatives(4)
Invité
Villa, avec vue sur le jardin, 1 chambre à coucher (piscine)
Séjour au août 2024
En couple
53 évaluation
10/10
Exceptionnel
Publiée le 19 oct. 2024
Superbe villa avec piscine privative. Room service très rapide pour la restauration. Restaurant de plage très agréable.
6/7
Réponse de l'établissement: Dear User,Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur.We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist youRegards,Mauro LeoneCluster General Manager InterContinental Bali Sanur Resort
320218****
Suite boutique, avec vue sur le jardin (2 lits)
Séjour au déc. 2023
En famille
17 évaluation
10/10
Exceptionnel
Publiée le 17 janv. 2024
La chambre est propre, hygiénique, bien rangée, confortable et lumineuse, je l'aime beaucoup ! Les services de l'hôtel de la réception, du serveur du petit-déjeuner et du portier sont prévenants et attentifs ! Je continuerai à rester la prochaine fois.
Texte originalTraduit par google
Réponse de l'établissement: Dear User,Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur.We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist youRegards,Mauro LeoneCluster General Manager InterContinental Bali Sanur Resort
Yijingniming
Suite boutique, avec vue sur le jardin (2 lits)
Séjour au juin 2023
En famille
104 évaluation
6.5/10
Publiée le 22 juill. 2023
Certaines chambres de l'hôtel sont en cours de rénovation, je ne sais pas par où entrent et sortent les clients ? ! Vous ne pouvez prendre qu'une voiture électrique ou marcher sur les sentiers inachevés. La zone hydrophile de l'atrium est recouverte de mousse, et il semble qu'elle n'ait pas été rangée après l'épidémie.
Texte originalTraduit par google
Réponse de l'établissement: Dear Yijingniming,Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet your expectations. With this review, we'd like to inform you that we've completed our renovation on our suites. We would be delighted to welcome our guests to experience refurbished 98sqm rooms along with revamped Layang-Layang restaurant for an elevated dining experience.We look forward in welcoming you back to our resort. Should you have any inquiries for your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Best Regards,Mauro LeoneCluster General Manager InterContinental Bali Sanur Resort
PinkCeo
Suite boutique
Séjour au juin 2023
En famille
15 évaluation
8.0/10
Très bien
Publiée le 9 juill. 2023
L'hôtel est correct, mais il s'est avéré qu'il était en rénovation récemment et j'ai continué à creuser à travers le mur quand je me reposais l'après-midi. Puis à cause de la rénovation, ils n'avaient pas assez de chambres.Nous leur avons demandé plusieurs fois un départ tardif et ils ne nous ont donné que jusqu'à 1h du matin. Pas très humain. L'intérieur de la pièce est correct, mais la porte n'est pas coupe-vent.Quand le vent et la pluie soufflent, vous pouvez toujours entendre le gémissement du vent de la porte et de la fenêtre. Les enfants peuvent avoir un peu peur la nuit. Il a été rénové mais pas un grand changement, il est encore un peu vieillot. Mais la chambre était assez confortable.
Texte originalTraduit par google
Réponse de l'établissement: Dear PinkCeo, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet your expectations. With this review, we'd like to inform you that we've completed our renovation on our suites. We would be delighted to welcome our guests to experience refurbished 98sqm rooms along with revamped Layang-Layang restaurant for an elevated dining experience. We look forward in welcoming you back to our resort. Should you have any inquiries for your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Best Regards, Mauro Leone Cluster General Manager InterContinental Bali Sanur Resort
Mamasy00
Suite boutique
Séjour au août 2023
En couple
3 évaluation
6.0/10
Publiée le 30 sept. 2023
C'est le pire hôtel Intercontinental dans lequel j'ai jamais séjourné
Texte originalTraduit par google
Réponse de l'établissement: Dear User,Thank you for taking the time to share your feedback on Trip.com and for choosing InterContinental Bali Sanur Resort during your visit to Sanur.We deeply regret to hear that your recent experience did not meet your expectations. At the time of your stay, the resort was in a transitional phase as we continued with recovery efforts and ongoing enhancements to elevate our facilities and services. We sincerely apologize for any inconvenience this may have caused during your time with us.We are pleased to share that significant improvements have since been completed, and we are now fully committed to delivering the refined and exceptional experience that our guests rightfully expect. It would be our pleasure to welcome you back in the future and to have the opportunity to provide you with the elevated experience that truly reflects the InterContinental brand. Should you require any assistance in planning your next stay, please do not hesitate to contact us directly. Mauro LeoneCluster General ManagerInterContinental Bali Sanur Resort
Utilisateur anonyme
Suite boutique, avec vue sur la mer (lit king size)
Séjour au août 2023
Entre amis
3 évaluation
10/10
Exceptionnel
Publiée le 21 oct. 2023
Le meilleur intercontinental !! Hautement recommandé! C'est le meilleur
Texte originalTraduit par google
Réponse de l'établissement: Dear User,Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur.We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist youRegards,Mauro LeoneCluster General Manager InterContinental Bali Sanur Resort
Utilisateur anonyme
Suite boutique, avec vue sur le jardin (2 lits)
Séjour au août 2023
Seul
2 évaluation
4.5/10
Publiée le 8 oct. 2023
Prestation très moyenne
Texte originalTraduit par google
Réponse de l'établissement: Dear user,Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet your expectations. We appreciate you highlighting the issues in regards to our surrounding & service. We are currently addressing these concerns to ensure that our we can deliver a great and memorable stay toward our guests.Should you decide to stay with us again in the future, we hope to have the opportunity to provide you with a much more positive experience. If you have any further concerns or require assistance, please feel free to contact us directly.Best Regards,Mauro LeoneCluster General Manager InterContinental Bali Sanur Resort
Utilisateur anonyme
Suite boutique, avec vue sur la mer (lit king size)
Séjour au nov. 2022
Entre amis
22 évaluation
9.5/10
Extraordinaire
Publiée le 14 déc. 2022
Situé assez en profondeur mais tout le reste était parfait !
Texte originalTraduit par google
Réponse de l'établissement: Dear User, Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur. We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist you Regards, Mauro Leone Cluster General Manager InterContinental Bali Sanur Resort
Dahuanggong
Suite boutique, avec vue sur le jardin (2 lits)
Séjour au juin 2023
En famille
37 évaluation
10/10
Exceptionnel
Publiée le 19 juill. 2023
Toujours très bon,
Texte originalTraduit par google
Réponse de l'établissement: Dear User,Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur.We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist youRegards,Mauro LeoneCluster General Manager InterContinental Bali Sanur Resort
Invité
Suite boutique, avec vue sur le jardin (lit king size)
Séjour au août 2025
En couple
7 évaluation
7.5/10
Publiée le 4 sept. 2025
Service is good. Pool is nice. Spa is comfortable. Beach restaurant got good ambience.  Bathroom lack of hot water. Bugs in room.
Traduire
Réponse de l'établissement: Dear Guest User, Thank you for your wonderful feedback! We’re truly pleased to hear you had a fabulous experience with us. Your kind words mean a lot to our team and serve as great motivation to continue delivering exceptional service.Your comments about the hotel facilities did not meet your expectations in terms of quality are deeply concerning, and we regret any discomfort this caused during your visit. Please rest assured that your feedback has been shared with our management team, and we are committed to making improvements to enhance our stay experience. Thank you again for bringing these matters to our attention. We hope we might have the opportunity in the future to welcome you back and offer an improved and more satisfying experience.Warm regards,Management Team InterContinental Bali Sanur Resort
Invité
Suite boutique, avec vue sur le jardin (lit king size)
Séjour au août 2025
Affaires
4 évaluation
8.0/10
Très bien
Publiée le 29 sept. 2025
Perfectly located with direct access to the beach and extensive beach walkway. The swimming pool and breakfast are both outstanding. Without forgetting the smile and kindness of the hotel team.
Traduire
Réponse de l'établissement: Dear Guest User,Thank you for taking the time to share your valuable feedback and for choosing InterContinental Bali Sanur Resort as your hotel during your recent Bali vacation.We're delighted to learn that our key location, quality of food and hotel facilities did meet your expectations and become one of your travel highlights.We look forward in welcoming you back to our resort. Should you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Warmest regards,InterContinental Bali Sanur Resort Management Team
Irina
Suite boutique
Séjour au août 2025
En famille
28 évaluation
6.0/10
Publiée le 8 sept. 2025
Very disappointed! The beach is dirty and they don’t clean it . Impossible to swim . We should walk to another hotel near by to swim . By the beach only IC haven’t clean it , the rest of hotels have care about it . The breakfast was the same every day and not that much choices in my opinion. For the price we paid it’s just not worth it. The room is nice and big. But in our room somehow the hot water wasn’t working and they couldn’t fix it . I couldn’t enjoy their bathtub as well . Not recommended!! We paid more than 350$ per night and couldn’t not enjoy beach and not even hot water in shower . Very.. very disappointing!!
Traduire
Réponse de l'établissement: Dear Irina,Thank you sincerely for taking the time to share your feedback with us.We are truly sorry to hear that your stay didn't meet your expectations. Your comments about the hotel facilities and cleanliness did not meet your expectations in terms of quality are deeply concerning, and we regret any discomfort this caused during your visit.Please rest assured that your feedback has been shared with our management team, and we are committed to making improvements to enhance our stay experience. We fully understand your disappointment and truly regret that we did not deliver the standard you rightfully anticipated.Thank you again for bringing these matters to our attention. We hope we might have the opportunity in the future to welcome you back and offer an improved and more satisfying experience.Warm regards,Management Team InterContinental Bali Sanur Resort
Invité
Suite boutique, avec vue sur la mer (lit king size)
Séjour au juill. 2025
En couple
1 évaluation
8.5/10
Très bien
Publiée le 7 août 2025
Massive resort, rooms very nice, staff super friendly and helpful and go above and beyond. Location right on the water front and very relaxing and peaceful. No annoying constant street vendors trying to sell you crap etc etc. appeals to the higher and upper end or families and doesn’t have the bogan feel other areas have. So the negatives would be resort is so large to walk to your room to the beach is quite a trek. The pool is not very well catered for the resort as it’s so big and I would guess has a few thousand guest capacity and yet only 30 seats at pool side - doesn’t make sense. Also there’s no real Swimming area at the beach as it’s full of tied up boats, nice to look at but not really a swimming beach so heavily rely on having a well catered pool area with seating, which were limited.  But overall having stated these 2 negatives I would still highly recommend as it was pleasant place to stay and had a very relaxed vibe.
Traduire
Ryan Ryan Wan
Suite boutique, avec vue sur le jardin (lit king size)
Séjour au déc. 2024
Affaires
1 évaluation
8.5/10
Très bien
Publiée le 25 janv. 2025
Everything is fine except that the water heater was suddenly out of order so that we could not enjoy bathing in the bathtub leaving us with some regrets
Traduire
Réponse de l'établissement: Dear User, Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur. Your feedback on our water heater have been shared to the related department in order for us to deliver a great and memorable stay experience toward our guests.We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist you.Regards, Mauro Leone Cluster General Manager InterContinental Bali Sanur Resort
Invité
Suite boutique, avec vue sur le jardin (2 lits)
Séjour au nov. 2024
En famille
7 évaluation
10/10
Exceptionnel
Publiée le 31 déc. 2024
overall experience was great, just breakfast needs a to be more options than daily potatoes... such as needs more greens
Traduire
Réponse de l'établissement: Dear User,Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur.We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist youRegards,Mauro LeoneCluster General Manager InterContinental Bali Sanur Resort