Disappointed with the newly renovated hotel. The air conditioning in some rooms wasn't working well, and one of the rooms on the top floor had ants. However, most of the staff were great and really helpful. I'd like to thank Phi (not sure if I'm spelling his name correctly) for going to great lengths to help us change rooms (yes, plural to be used here) on his first day of work! I'd also like to express my gratitude to Fawi for assisting when the chambermaid didn't make up our room on one of the days. Happy that we were able to provide feedback to their management due to a special occasion. Hope improvements could be done to the room. Also some feedback on the bathroom design - (1) some hooks or bars could be provided for hanging clothings (2) half a panel is not enough to prevent water from splashing out of the showers which makes the floor kindna slippery (3) not sure why the toilet paper holder is very near to the toilet bowl, making it rather difficult to use.
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