Casa Bella Gracia by Aspasios

Beautiful, modern and clean lodging in central Barcelona (in famous Passeig Gracia), walking distance to many places (Casa Battlo, Casa Amattler, etc), many great places to eat. Comfy and lots of space for 3 adults with 2 beds on the loft and a queen bed on main floor. Wish though there was a mini fridge to keep foods/drinks cold.

Rooms are not so big as they appear in pictures. Water doesn't flow down in the sink of the toilet. In our room we found ants on the floor. No fridge, no bidet, no wardrobe but only a few crutches on a metal bar attached to the Wall. It's near the center of the city but no more.

Location is good, other than that it was a disaster. If you want to stay in a "do it yourself" experiment (will explain below), this is the place for you; otherwise, recommend you avoid it. The place has NO staff on site (in theory there is an office an one of the upstairs floors, but it was always locked, and we never found anyone inside). You let yourself into the building with a code they send you by email, which gets you into the small "reception" area--just an empty counter with no one behind it, and signs on the walls telling you what to do. The email (sent via ***********) also contained a code to let us into our room--but no room number! There is a phone in the reception area from which you can call an extension for the office (no answer, can't leave message) and another extension for emergencies (no answer, can't leave message). We also had a cell phone number to call for emergencies (again, no answer, can't leave message). So we were stuck in the reception area for 1.5 hours, until I decided to just try the code on each room, finally finding the one it opened, which we assumed to be ours. The room has so little space you can barely walk around the bed, and smelled musty, perhaps because there is no ventilation fan in the bathroom, and opening a window wasn't an option with the heat and humidity while we were there. The air conditioner did cool the room, but didn't do much to decrease the humidity, so our clothes constantly felt damp. More fun and games started on the second day, when the handle on the sink faucet broke while the water was running (cheap crappy hardware!). We eventually managed to turn the water off before the bathroom flooded, but the faucet was no longer useable. We called the office extension, the emergency extension and the cell number, again with no answer and no way to leave a message. Eventually we got through to someone by contacting *********** and having them relay a message to the hotel, but no one came to fix the problem during our 2 remaining days in the hotel. So we had a bathroom without a useable sink, and had to brush our teeth, fill water bottles, wash hand, etc. in the shower--not especially convenient, as you might imagine! My guess is that someone dreamed up this do-it-yourself hotel idea as a way to save on staff salaries. The idea might work if they were to provide reliable back-up support if needed, but instead no support was available, even in the face of a plumbing emergency. Completely irresponsible for any hotel--and esp. for the most expensive place we stayed in while in Europe.

Personale cortese e disponibile,camera quadrupla spaziosa,confortevole e molto pulita. Posizione ottima e vicina a moltissimi ristoranti e bar davvero buoni. La terrazza al piano superiore è davvero un luogo rilassante dove è possibile riposare e godersi il sole di Barcellona.

Camera freddissima e riscaldamento non funzionante! Poco pulita e senza i servizi promessi. Abbiamo provato a chiamare per 3gg tutti i numeri disponibili on line e in camera, ma niente da fare. Tutti spenti o non raggiungibili sempre! Abbiamo mandato anche una mail al solito indirizzo ma nessun risposta. Una volta pagato on Line sono spariti tutti! Barcellona è bellissima ma questa struttura è una fregatura!