Woolpack Inn by Greene King Inns

Stayed in room 5 and paid 120.00 - I thought I booked a double bed but on arrival was given a twin room. I know the was an old building buti would expect it to be in better condition with people paying to stsy. Room was very dated and could do with a good makeover. On a positive note the bed was comfortable. I was woken around 6am to the floor boards above creaking then the sound of a man pounding down the stairs that was adjacent to my room, he walked past coughing at his loudest and floor boards creaking like I've never heard before. He returned shortly after, again pounding past my room and back up the stairs. I could hear every foot step overhead, I'm not sure if this was kitchen staff. The bathroom definitely needs repairing the seat on toilet is not the right fit, the bathroom door handle area looked disgusting and the sink was badly cracked. Bar staff and waitresses was very friendly. Not worth the good money I paid !!

Usually very good food. Sadly this Sunday and last Sunday my meal was not up to there usual standard. My husbands meal was not great this time either. The bar person took on board our comments and gave us a discount which was appreciated. Please get back on track as we like going there.

Very warm welcome. Lovely food. Friendly and helpful staff. Stayed 2 nights in room 12 which was a lovely double room. The bar was great with a log fire and a good range of drinks on offer . Close enough to take a short drive to spend time in Bath. Will definitely visit again.

This is a lovely pub in a very pretty village full of gorgeous old buildings. The staff are really friendly and the pub has lots of character. They have a couple of very nice bitters - I highly recommend Butcombe's - and the lamb shank is yumptious!

I booked for my husband, daughter and I to stay for two nights as part of a mini break between Christmas and New Year. Unfortunately, my husband was unwell over the Christmas period and unable to make it, so it was just my 12 year old daughter and I. I booked through *********** and was able to easily change our room from a superior double (with sofabed) to a twin, saving myself around £30. We were met with a very warm, friendly welcome upon arrival and shown to our room, up on the top floor in the attic. What a beautiful, charming room - spacious, clean,cosy, comfortable and warm, with all the old English rustic charm you'd expect from a building of this age in a quaint Somerset village! We got settled and went down into the pub area for dinner. Again, we received a really friendly welcome and great service. The pub itself is very pretty and was "dressed up" for the festive season. Our drinks order was promptly taken and delivered - the range of non-alcohol beer, cider, and cocktails is pretty good, better than most pubs, and very welcome, as I don't drink, but like an alternative "grown up" option. Our meals were ordered, some options were off-menu, but they were fully booked, so this was unsurprising. I chose the lamb shank and my daughter the macaroni cheese, which arrived in good time considering how busy they were, hot, really delicious and with very pleasant service! The same with desserts (sticky toffee pudding with custard and chocolate brownie) - prompt, delicious and nothing was too much trouble! We had a very comfortable night's sleep, a bit too comfortable as we were almost late for breakfast! However, we were accommodated and looked after really well but a really lovely lady, whose name I didn't catch. Breakfast choices are excellent and we both plumped for the smoked salmon and scrambled eggs, which was, again, delicious! The chef deserves a special mention too, because every meal we had (two evening meals, two desserts and two breakfasts) were really lovely! We had another relaxing, comfortable night and left for a great day out in nearby Bath after breakfast on New year's eve, before heading home to Kent. The pub was in an excellent location for our planned trip to Longleat too, which was absolutely magical! An excellent, warm, cosy accommodation with a gorgeous team of staff, delicious food and drink, and a fab location - so good, I've already booked again for my daughter's birthday in March! Special mention to Justine for her excellent, professional and friendly service! ♥️

Recently stayed at the nearby Travelodge. Was recommended The Woolpack Inn for an evening meal. Booked for a meal and so glad we did as very busy for a Monday evening, which says a lot! Staff friendly and professional. Cosy dining area with log fire lit which was perfect on a chilly Dec evening. Decided to also book for breakfast the next morning. Plenty of choice and again, friendly and helpful staff. I would recommend and definitely would return if in the area again.

Let's start with the good points. The breakfast was very good, lunch, like the curates egg, parts of it were good. The bar area is very pleasant, with a welcoming wood fire. Bar staff and waitresses friendly. All good so far....... management sullen and unwelcoming. We stayed one night, our room was on the first floor. Throughout the night there was a droning noise that fluctuated, maybe a pump or cooling system??? The toilet seat wasn't straight and the seat wouldn't stay up for a man to use. It was impossible to wipe ones bottom without rising from the seat because it was not the right seat for the pan. Use your imagination!!! Wash handbasin was very badly cracked and the cold tap wouldn't turn off. We had trouble opening the window as it had been painted whilst closed. The painter had not cleaned the paint off the window glass. The window frames were filthy. The room wasn't very well cleaned. The whole place needs redecorating, especially the wood work. Apart from the bar area everywhere else looks unloved. It's an old building, and allowances must be made for that, but some attention to detail is desperately needed here.

Excellent food and service, we had lunch with friends and we all had the fish and chips. Fish was amazing with the lightest batter, the chefs Mark and Ash did a wonderful job. The waitresses were also very attentive with a smile and helpful words. All in all a great visit, can’t wait to return.

Went to Woolpack for a midweek meal. The food was fantastic. Myself and my partner had 3 courses (because it was too delicious not to) and every course did not disappoint. The food was hot and served at a good pace. Each course was really lovely and we couldn’t fault it. People were really welcoming and friendly, couldn’t do enough for you. Highly recommend.