They mention they have non-smoking rooms. They do not. My main issue is the hygiene in this hotel (not bed sheet or towel hygiene but air hygiene) + enjoyment - The smell of cigarette smoke is everyone. I do not smoke but the second hand smoke is everywhere. in the carpet, in the curtains, in the air. - The ACs are badly maintained, they spatter black dust + they are super loud. - The customer service is really bad and they not customer friendly. Very rigid in their services. The location is nice though but defo not a 4 star hotel. Really, don't stay there, there are similar hotel around way cleaner, way friendly and way better customer service (+ better maintained) around. Also same price.
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