My recent stay at the Best Western Plus Kootenai River Inn ****** & Spa was incredibly disappointing. The incessant noise from passing trains kept me awake throughout the night, robbing me of much-needed rest. To add insult to injury, the hot water wasn't functioning on the first morning of our stay, causing significant inconvenience. While they offered to relocate us to another room, the lack of any compensation for the disruption was disheartening. Moreover, the dining experience at the Springs Restaurant and Lounge was far below expectations for a Plus-rated establishment. The food quality was subpar, leaving a sour taste in my mouth, both figuratively and literally. Overall, my experience fell far short of what I anticipated, and I would not recommend this hotel to others.
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