Hôtels à Glasgow avec petit déjeuner

I had a truly exceptional stay at Hotel Indigo Glasgow and felt compelled to share my experience because the level of service genuinely exceeded my expectations in ways I could hardly imagine. My check-in experience was incredibly seamless thanks to Erin. Having previously worked in a five-star hotel in St Andrews, I am very familiar with hospitality standards and how hotels usually operate. In many luxury properties, early check-in is rarely guaranteed. Guests are often asked to wait until the official check-in time, sometimes even until 4 pm depending on availability. I arrived at the hotel around 8 am after a long journey and thought I would simply ask, just in case. I had absolutely no expectation that a room would be available that early. To my surprise, Erin managed to arrange a room for me immediately, and there was no additional charge. I was sincerely grateful, as I had meetings to attend and it would have been very inconvenient to go into the office carrying a suitcase and backpack with my laptop and work materials. What stood out even more was Erin’s attentiveness. When I mentioned that I required a pet-free room due to allergies, she took the time to acknowledge this and explain how the hotel manages rooms for guests with allergies. I genuinely felt listened to, understood, and supported — never judged or dismissed. The cleanliness of the room was also excellent. Everything was immaculate, from the bathroom to the bedding and surfaces. As someone who pays close attention to hotel standards due to my own hospitality background, I could immediately see that the housekeeping team maintains a very high level of care — something that even some luxury five-star hotels occasionally fall short on. The room felt fresh, comfortable, and extremely well prepared. Later that evening when I returned to the hotel, I was assisted by Mark. Again, based on my previous experience in hospitality, I know that late check-outs in many hotels typically come with additional fees — often £24 for 1 pm, £48 for 2 pm, and sometimes up to £60–£100 for a 4 pm checkout. I asked for a late checkout expecting that, if I was lucky, it might be extended to 1 pm. However, Mark was very helpful and kindly extended it to 2 pm, which gave me plenty of time and was something I truly appreciated. Mark also assisted me in signing up for the rewards programme, and shortly afterwards I received the confirmation email. It really showed how organised, helpful, and considerate the front office team is. Another moment that really impressed me happened the following day. I briefly left the hotel before checkout and accidentally left my ID and wallet in the room. When I returned, Erin immediately recognised me from the day before. She confirmed my full name and email address and then extended my key card until 2 pm so I could access my room. Erin explained that normally the policy requires ID for that type of request, but on this occasion she used verbal confirmation because she remembered me from check-in the day before. 🩷 That level of attentiveness and professionalism is rare. It showed that the service was not simply about following procedures or ticking boxes, but about creating a genuine sense of comfort for guests and leaving a lasting impression. In all my interactions with Erin, she was enthusiastic, friendly, and supportive. The entire experience made the hotel feel welcoming and almost like a home rather than just a place to stay. Erin and Mark are a real credit to the team, and the service I experienced here honestly exceeded what I have seen in many luxury hotels. I would absolutely recommend Hotel Indigo Glasgow and will gladly stay again, especially as I will be travelling to Glasgow frequently over the next eight months.

Cet hôtel est agréable et mérite qu'on y séjourne. Le petit-déjeuner est délicieux et l'emplacement est idéal, à quelques minutes à pied du centre-ville. On y trouve facilement de nombreux restaurants et boutiques. La chambre est assez grande pour deux valises et nous.

L'emplacement était idéal pour nous, nous sommes restés au niveau 12 - superbe vue, j'ai réservé et acheté un forfait anniversaire supplémentaire et je leur ai spécifiquement dit de ne pas laisser les ballons (car mon partenaire était allergique et avait aussi peur des gros pops) et ils l'ont dit moi on le remplacera par des fleurs et des gâteaux/chocolats. Je leur ai téléphoné deux jours avant mon arrivée et ils m'ont dit oui, tout s'est bien passé. Surprise Surprise. Dès que nous sommes entrés dans la pièce, nous avons vu des ballons nous regarder. Pas de fleurs, de chocolats ou de gâteaux. Nous avons attendu jusqu'en fin d'après-midi pour notre retour. A voir dans notre chambre. Bref, c'était génial !

C'était vraiment bien ; nous avons ressenti la qualité du Marriott ; le personnel était bon, la variété du petit-déjeuner était abondante, la taille de la chambre était suffisante👍🏽

I booked this room for 2 nights for my guests who came from Europe and I was hosting them. Saw reviews on trip.com and seems decent enough, otherwise could get another hotel for the same or some for less. Took guest to the room and before entering there was some mess in the hallway on the carpet but ignored it. Next morning spoke to guest and they had a bad night as their AC wasn’t working and the room given was next to where all the exhaust for the other ACs were. So it was hot around the room and the AC won’t work. When asked by the guest at reception they initially said we can’t do anything and then ended up giving them a room AC that had hot air release from the back. So pointless having that AC in a closed room. The next morning I was told by the guest and when I spoke to the manager, he didn’t straightaway apologise even though he knew what happened, rather asking me how can I help. I wasn’t impressed with his gesture so spoke nicely and he ended up saying we can’t only give you 50% discount. I did accept that but my question is? Did you know that my guests experience was ruined and you couldn’t solve it for that night. Hotels should always have an extra emergency room available, as if anything happens they should be able to accommodate their guests. Plus how could you not check the room that is right next to the hot air exhausts, so you make sure those guests staying in that specific room are comfortable? They compensate us now or they don’t, the experience of the guest has been awful, and the reason is not that AC was not working but, the staff didn’t do enough to make them feel comfortable.

Unfortunately, this stay did not feel like the level of service we would expect from a Marriott hotel. There were no major issues with cleanliness, although the bed was quite hard. The main problem was the service. Check-in took a very long time due to issues with the hotel’s system, and we were left standing with our luggage while they tried to resolve everything. On the morning of check-out, housekeeping knocked on our door at 9 a.m., even though we were leaving only an hour later — which felt completely unnecessary. The staff were not unfriendly, but rather indifferent. There was very little feeling that guests were genuinely welcomed or that the staff were happy to help. The spa area is also very inconveniently located — you have to walk around 10 minutes to get there, which is particularly strange for something presented as part of the hotel facilities. The Executive Lounge was probably the biggest disappointment. We have visited Executive Lounges in many other cities, and this was on a completely different level. It was basically an empty room with three bottles of wine, two types of beer, some melted ice, and a TV. Calling this an “Executive Lounge” honestly felt almost absurd and certainly not worth the additional cost. Breakfast was quite ordinary as well. The more popular items, such as pancakes, had long queues because guests had to prepare them themselves using a very slow machine. The hot breakfast was prepared by one chef, which also created a queue. Salmon was available, but disappeared almost immediately after being replenished. At this level, we would expect a much better selection and service. Overall, while the hotel itself was clean, the experience simply did not feel like Marriott-level service. We expected something much more polished, attentive, and welcoming, and unfortunately left quite disappointed.

Booked this to go to a concert. Very convenient the shops were behind us and main train station less than 10 minute walks. We was able to check in early. Anyone can as-long early as long rooms are ready. Q-park literally behind it , safe parking. The breakfast was included was a buffet kinda thing was very good.

The room was clean and comfortable, with a good amount of space that made the stay very pleasant.

L'hôtel est confortable, moderne et calme, situé à flanc de colline. L'enregistrement s'est fait sans problème et le séjour a été très agréable. Il faut environ dix minutes en train depuis la gare, et le trajet à pied jusqu'à l'arrêt de la navette aéroport 500 implique de monter et descendre des collines, ce qui peut être fatigant avec des bagages. La gare routière est à environ dix minutes à pied. Dans l'ensemble, c'est un bon hôtel.

Nous avons réservé une nuit ici pour assister à un spectacle à l'Oran Mor, dans le West End de Glasgow. L'hôtel a l'air bien entretenu et aurait besoin d'un petit rafraîchissement. Le personnel était très agréable et serviable. Notre chambre était très petite mais propre. Le lit était très inconfortable. La serrure électronique de la porte ne fonctionnait pas correctement et il a fallu plusieurs tentatives pour l'ouvrir. Il faisait assez chaud dans la chambre, nous avons donc dormi fenêtre ouverte, jusqu'à ce que nous soyons réveillés par l'odeur nauséabonde de quelqu'un qui fumait de la cigarette, provenant d'une pièce adjacente ou de l'extérieur, et par les cris et hurlements des ivrognes jusqu'au petit matin. Un séjour très inconfortable, somme toute.