Découvrez les avis réels des clients sur les hôtels.
Publiée le7 mars 2025
Invité
Belmond Monastère: Le meilleur hôtel à Cusco, en dehors de toute comparaison
Il est très bon d'avoir une bonne qualité de service pour les clients.
La beauté de cet hôtel est hors des mots. Les murs historiques classiques font des histoires du passé, tandis que la chapelle dorée éclatante ajoute un sens remarquable de grandeur.
Le personnel est chaud, professionnel et vraiment soignant. Un exemple de premier plan : quand j'ai perdu ma carte de crédit, ils l'ont trouvée et la ont rapidement retournée. Par rapport au Los Cabos Waldorf (qui je cite en raison de son prix de premier plan), le service de cet hôtel est sur un autre niveau infiniment plus personnel, plus pensé et plus intime.
J'aimerais reconnaître spécialement mon butler, mais malheureusement, j'ai oublié son nom.
En bref, je ne peux pas recommander cet hôtel assez.
Voir plus
Prix par nuit à partir de :482 €
Publiée le21 mars 2026
Invité
This was an absolutely FANTASTIC stay experience and I recommend it to all travellers to Cusco.
The house is conveniently located in the historic centre of Cusco and you can easily access restaurants, cafes, main attractions within a few minutes of walking. The Wanchaq train station is at most a 20-minute walk on the main street of Cusco, thereby making it very safe and easy at any time of the day. Taking an Uber, it is around 20 to 30-minute drive to the Cusco Airport, costing less than PEN 20.
The main gates are locked at night for safety, though all staff will make sure that front desk service is still available 24 hours for anyone needing to exit or enter the premises. Communications is conveniently maintained through WhatsApp and made very easy.
There is some street noise in the rooms at night including music playing from nearby shops, but that seems to be more prevalent on the weekends.
The room and bathroom are well-maintained and have all the necessary amenities, including welcoming packets of coca tea. There is an electric heater in the room for nights with lower temperatures.
Breakfast is made-to-order for every item, and it feels like a private restaurant experience. Eggs cooked any way are of top quality; juices are freshly squeezed; breads are toasted warm; coffee and tea are made fresh and refilled at a moment's notice; and the fruit salads are filled with copious amount of fresh fruit.
Service is all top notch: homemade breakfast every morning, housekeeping at appropriate times, 24-hour service for late-night arrivals or early-morning departures, and answering questions for travellers - the hosts are absolutely warm and welcoming in every way possible. They also generously kept my large luggage in storage while I travelled to Machu Picchu for two days (coming back to stay again after), which made my trip very convenient.
Again, I would recommend this to all travellers to Cusco, especially considering that the value for money is amazing.
Voir plus
Prix par nuit à partir de :59 €
Publiée le18 mai 2024
K Travels
Let me start with the positives, stylish design, exactly like the pics advertised, from entering the hotel to the resting area to the balcony to the room, all very nice.
But you need to be ready for the stairs if you not getting here by car, going out and coming back from the square, especially if you have luggage or backpack, everyone arriving here were out of breath.
The bathroom has odor coming up from the pipe, which is normal for house this old, if you are okay with it.
I was in room 201, sound proof does not exist, can hear car passing, dog barking, guests coming back from partying at night, tourists cheering & leaving hotel for trips at 3:30am, didn’t get much sleep.
Most disappointing thing was hot water, I arrived in the afternoon climbing up the stairs, was hoping to have a quick shower before heading out for dinner, stood in the bathroom waited 5mins for hot water, was told be staff hot water was out they are trying to fix, came back after drinks, still no hot water, was very late so didn’t call staff, tried to have a shower before check out at 7am, hot water was still not available after another good 5mins standing in the shower… sigh
Voir plus
Prix par nuit à partir de :62 €
Publiée le2 mai 2024
jy1890Great hotel, just a bit far off the usual areas. Best if you want to be close to the airport. It's around 20-30 minutes to the center. Especially with the traffic around.
Warm shower, good bed and bonus with a personal heater in the room. Sadly no blow dryer in the room. The tub spills out water so be mindful of this.
Voir plus
Prix par nuit à partir de :41 €
Publiée le8 janv. 2026|Chambre lit queen
DiplomatischJ'ai vraiment aimé mon séjour ici. Mon chambre était très calme et super relaxant. J'avais une grande trekking post récupération. Il n'y avait aucun bruit du tout et le lit était très confortable.
Voir plus
Prix par nuit à partir de :81 €
Publiée le21 mai 2024
InvitéLe Qosqo Wasi bénéficie d'un emplacement idéal, avec un accès facile aux attractions et aux transports. Les réceptionnistes et le personnel sont exceptionnellement aimables et serviables, vous assurant un accueil chaleureux et un service attentionné. Des chambres propres et spacieuses et une excellente restauration vous garantissent un séjour agréable. Fortement recommandé !
Voir plus
Prix par nuit à partir de :39 €
Publiée le30 juin 2025
Gomez
Hotel Santa Maria was the best hotel during my stay in Peru, which included not only Cusco, but also Lima and Aguas Calientes. The bed was comfortable, the Wifi worked well and reliably, and the serice was excellent in several ways. For example, when I requested an airport pickup at 10 pm after flying 28 straight hours, a friendly driver picked me up. Ruby was particularly helpful and very friendly and wanted the best for me as a tourist in her country. She asked follow-up questions about my experience at Machu Picchu after getting back from Machu Picchu Pueblo. It waa great Spanish practice! The men front staff were also gentlemenly willing to help. In addition to the very hospitable demeanor, the tour service also saved my trip. I booked a separate city tour with a different company on Trip.com, but that tour never happened. However, the tour services of Santa Maria gave me exactly what I wanted from their own tour booking service managed by Edith. So, rest assured that service, too, is reliable. Be wary of online city tours done online in Cusco. No need to worry at this hotel, though. I used it also for the Rainbow Mountain excursion. With Hotel Santa Maria, I wouldn't have truly experienced Cusco, Peru! Mil gracias for helping me realize my dream trip to its fullest extent!
Voir plus
Prix par nuit à partir de :42 €
Publiée le29 déc. 2024|Chambre simple
Reza MatinSéjourner à l'Hôtel Andian Dream a été une expérience inoubliable. Niché dans un cadre pittoresque, l'hôtel allie parfaitement confort et charme. Les chambres sont bien aménagées et offrent une vue imprenable, pour une escapade sereine.
Un grand merci à Rocio, la réceptionniste et conseillère en voyages, qui a rendu notre séjour inoubliable. Son accueil chaleureux et son service attentionné ont marqué notre séjour. Rocio a tout mis en œuvre pour que je puisse profiter pleinement de tout, de l'enregistrement à la recommandation d'excursions locales parfaitement adaptées à nos centres d'intérêt. Sa connaissance et sa passion pour la région ont fait de cette découverte un véritable plaisir.
Merci Rocio pour votre hospitalité exceptionnelle et pour avoir rendu notre séjour à l'Hôtel Andian Dream si spécial ! Votre dévouement envers vos clients est très apprécié.
Voir plus
Prix par nuit à partir de :43 €
Publiée le11 avr. 2026
Invité
Hotel très agréable. Atmosphère dormante et délicieuses petits-déjeuners
Voir plus
Prix par nuit à partir de :15 €