Island Beach Resort

It's ok, clean but old. , bed was ok, and the pillows were like pancakes. The shower needs replacing and no room when you use the toilet. Free tea, coffee & milk, pool for a swim, parking, close to shops/cafe's & the beach. The man who checked us in needs a tidy up & some shoes along with a professional attitude ! I wouldn't stay here again unless I was desperate.

Was such a great place , had such a great time , all staff are friendly and help with any problems that there was , all rooms were clean and tidy. Was an absolute 10/10 for me would recommend to anyone !!!!!

On arrival to my room I noticed a really bad odour like the smell of a backed up toilet and it was so overpowering. it was unbearable and I checked out the rest of the room to see lots of dirt and dust and a shower that I would not want to stand in. I contacted reception and asked for a refund advising it was unhygienic. The manager then came to my room, demanded the key and told me to leave. He refused to speak with my sister when she arrived to collect me and said I was trying emotional blackmail because I was in tears. he had berated and yelled at me the whole time. I stayed elsewhere and have been trying to get a refund since. In all of my interactions this man Greg is a bully and very aggressive and I am glad I didn't stay anywhere near him. I recorded a phone conversation where he yelled and said I was mentally unstable and had something wrong with me. I would not have been safe anywhere near him and he clearly thinks it is okay to berate and yell. If you are a solo woman traveller -never stay here as the owner/manager Greg is not a safe person to stay near. It was about the hygiene when I asked for my refund but his horrible behaviour since shows me why my senses might have been more alert to the smell in the first place, telling me to get out for my safety.

All the staff were so friendly and sorted us out with all we needed. Any issues we had were sorted straight away. The facilities were above expectations and were kept clean with new sheets every single day

So many good things to say about this place however equally as many bad unfortunately. Central location. Walking distance to restaurants and beach. Basement parking and room access simple. Bed very hard, Large however was just 2 singles pushed therefore a ridge down the middle and quite short. Asked receptionist for a topper and she said they didn’t have one however within half an hour they delivered a brand new one so fabulous service there. Apartment is old. Ventilation terrible so windows dripping each morning and just dampness in the air. My clothes were damp even though hanging in the robe. AC didn’t work very well on warm and as it was rainy and cold we needed the heating. AC needs to be cleaned as dirty and dropping on the tv cabinet. Overall handy for us given we were out most days at a sporting event but likely wouldn’t stay again.

Highly recommend Island Beach Resort. Apartment was very clean and modern. Appliances including full size fridge,washing machine and dryer. Facilities great, secure car park, outdoor area clean and neat with bbq area supplied with basic oils and sauces for cooking. Easy access to beach, restaurants and public transport. Short walk to both Pacific Fair and The Star. Stayed in a ground floor room, which lead out to the spa and pool, with both utilised. Greg was lovely and apologetic about the building noise behind. This noise was not an issue just usual noise you would hear in any city. Will stay again

Pros: Perfect location. Clean and well managed. Reasonably priced. Nice spa and pool. Cons: There's no escaping the fact that it's noisy. Not only that but the drilling from the nearby construction site causes the building to vibrate. Our room was a bit dated but others may not be as apartments like these are often individually owned.

Nice big rooms, unfortunately my view was of the construction site behind and it was noisy during the day. The pool and shared areas are quite small. Very clean nice rooms with everything needed for a decent stay. Staff are friendly enough. I enjoyed my stay and would stay again.

The place is very outdated. The receptionist was very helpful and assisted with our requirements. The Location is close to everything Broadbeach has to offer, shops, beach, the restaurants and even the ******. It can get noisy as the state school is across the road. Clean and tidy.