Pour garantir l'authenticité des notes affichées, nous ne nous limitons pas à un simple calcul de moyenne. Nous appliquons plutôt une méthodologie scientifique qui intègre deux facteurs essentiels : la fiabilité des avis et l'actualité des expériences des clients, afin d'établir une évaluation finale précise.
Avis vérifiés
Emplacement8.3
Commodités8.2
Service8.6
Propreté8.6
Filtrer par :
Trier par :
Toutes les évaluations(117)
Évaluations positives(14)
Évaluations avec photos/ vidéo(1)
Évaluations négatives(3)
Invité
Chambre avec 2 lits doubles
Séjour au janv. 2025
Entre amis
1 évaluation
8.5/10
Très bien
Publiée le 3 mars 2025
Location is good, next to metro. Receptionists are kind. But the room is so dim, could be brighter with more light.
Traduire
Invité
Chambre lit king
Séjour au mai 2023
En famille
1 évaluation
2.5/10
Publiée le 5 juin 2023
The hotel room was dirty, dust was all over the tray where the coffee machine located.
Dirt can be seen on the sofa with disgusting smell.
The weather suddenly dropped to ~50s during our stay, and we were expecting the hotel would be warm, however, the temperature unit in the room did not work and it can only blow out cold air. We could not sleep at night because it was too cold.
We called the front desk at 11:30pm to ask if we can switch to another room, however, the staff asked us to wait since she is very busy. We waited for a while and decided to talk to them in person. When we arrived at the lobby, the staff from the front desk kept on saying she was busy but there were no other guests in the lobby at the moment. She asked us to wait in our room or find them again the next morning, which is ridiculous.
After some time, another staff came by our room to check on the heat and told us that the engineer has changed the setting that's why it's not working properly. However, the engineer has got off from work and no one in the hotel knows how to fix it. He then reported to the front desk and finally after some time, we were told that we can switch to another room.
The staff were unwilling to help and unfriendly, and I certainly will not stay in this hotel again.
Traduire
Rui
Chambre avec 2 lits doubles
Séjour au mai 2023
En famille
21 évaluation
10/10
Exceptionnel
Publiée le 5 juill. 2023
Brookline is nice place to stay. The hotel is right near many shops and restaurants.