Avis : Hotel GIN Budapest

Réponse de l'établissement: Dear Bruno, Thank you so much for your wonderful review! We’re truly delighted to hear that your stay at Hotel Gin Budapest was such a positive experience—from the comfort and design of your room to the welcoming atmosphere throughout the hotel. It’s also lovely to know that even the scent in the hallways left a good impression!We’re especially happy that our team made you feel at home, and we’ll be sure to share your kind words with both the Hotel Gin and Hotel Rum teams. While we wish we could identify the staff member who checked you in to thank them directly, your appreciation means the world to all of us.Thank you for your feedback about breakfast as well—we're glad you enjoyed the food and the friendly service. Your suggestion about additional sides or drinks is very helpful, and we’ll certainly take it into consideration as we continue to improve our guest experience.We can’t wait to welcome you back on your next visit to Budapest!Warm regards, The GIN Team

Réponse de l'établissement: Dear Guest, Thank you for taking the time to share your experience with us. We're so glad to hear you enjoyed our central location, stylish interiors, and the friendliness of our team. It’s always rewarding to know our guests felt welcomed and well taken care of.We sincerely appreciate your feedback regarding the soundproofing and are sorry to hear it impacted your stay. This is something we continue to monitor and improve wherever possible.Regarding the photos on Trip.com, we completely understand your frustration and apologize for the confusion. Unfortunately, it appears that the platform had pulled outdated images from an external source without our authorization. We’ve been in touch with their team and have requested the correct, up-to-date photos be displayed to ensure future guests have a clear and accurate view of our rooms.We truly value your feedback, as it helps us improve and better serve our guests. We hope to welcome you back soon and provide an even more enjoyable stay.Warm regards,The GIN Team

Réponse de l'établissement: Dear Guest, Thank you so much for your fantastic review and perfect scores across the board! We're thrilled to hear that you had such a great stay with us and especially glad you enjoyed the high ceilings and your in-room bathtub—those little touches can make all the difference when it comes to comfort and relaxation.It was our pleasure to have you as our guest, and we truly hope to welcome you back to Hotel Gin Budapest on your next visit to the city.Warm regards,The GIN Team

Réponse de l'établissement: Dear Arrow, Thank you for choosing Hotel Gin for your trip to Budapest and for taking the time to share your feedback. We’re glad to hear you enjoyed a clean and quiet stay, and it’s wonderful to know our friendly team made a positive impression on you.We’re always looking for ways to improve, so we truly appreciate your 8/10 rating and hope to make your next stay a perfect 10!Looking forward to welcoming you back again soon.Warm regards,The GIN Team

Réponse de l'établissement: Dear Long Tung, Thank you for your honest feedback and recommendation. We’re glad you enjoyed the cleanliness, surroundings, and our great location. We also appreciate your comments about the amenities and service, and we’re continuously working to improve these aspects to make your future stays even better. We hope to welcome you back soon!Warm regards, The GIN Team

Réponse de l'établissement: Dear Bahabasaran, Thank you for your feedback! We’re glad you enjoyed the newly decorated rooms and convenient location. Regarding the WiFi, we apologize for any confusion—WiFi is indeed available in the rooms as well as public areas. We appreciate you bringing this to our attention and hope to welcome you back soon for another great stay!Warm regards, The GIN Team

Réponse de l'établissement: Dear Dóra, Thank you so much for your outstanding review! We’re delighted to hear that you had a great stay with us, even if it was just for one night. We look forward to welcoming you back to Hotel Gin Budapest soon!Warm regards,The GIN Team

Réponse de l'établissement: Dear Guest, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed everything—from the amenities to the service. It means a lot to us that your experience was outstanding. We look forward to welcoming you back soon!Warm regards, The GIN Team

Réponse de l'établissement: Dear Guest,Thank you very much for your wonderful review and excellent rating! We’re delighted that you enjoyed our convenient location and found your room nice and tidy. Your kind words about our cleanliness and service mean a lot to us.We also appreciate your feedback on the amenities, as it helps us continue to improve the guest experience. We look forward to welcoming you back for another comfortable stay! Warm regards, The GIN Team

Réponse de l'établissement: Dear Shing. Dear [Guest's Name],Thank you for sharing your feedback. We're truly sorry to hear about your experience with the air conditioning and the interaction at the front desk. This is not the standard we aim to uphold, and we take your comments seriously.We are currently reviewing the AC issue to ensure our rooms remain comfortable for all guests. Additionally, we will be addressing your concerns with our front desk team to improve our service and ensure a more welcoming environment moving forward.We appreciate your input, as it helps us improve. If you’re open to it, we’d welcome the opportunity to speak with you directly and make things right.Warm regards,The GIN Team

Réponse de l'établissement: Dear Guest, Thank you so much for your wonderful review! We're thrilled to hear that you found our hotel even better than the photos and that you enjoyed the upscale, European-style comfort we strive to offer.It’s great to know our location added to your experience—being close to the main train station, Fisherman's Bastion, and the downtown area truly makes it easy to explore the city. We're especially happy you felt safe and relaxed during your stay.Your recommendation means a lot to us, and we hope to welcome you back again soon!Warm regards,The GIN Team

Réponse de l'établissement: Dear Mara, Thank you so much for your wonderful review and perfect scores! We’re truly delighted to hear that your stay exceeded your expectations. It means a lot to us that you appreciated the design, facilities, cleanliness, and service—we put great care into every detail, and your kind words are the best reward.We hope to welcome you back to Hotel Gin Budapest on your next visit to the city!Warm regards,The GIN Team

Réponse de l'établissement: Dear Guest,Thank you for your kind review and for rating your experience so highly! We're delighted to hear that you found Hotel Gin Budapest comfortable and convenient—especially our location near the airport bus line and close to the Danube. It's great to know that even during a short stay, you were able to enjoy our modern facilities, including the capsule coffee machine in your room.We hope to have the pleasure of welcoming you back for a longer visit next time you're in Budapest!Warm regards,The GIN Team