Hillhaven Holiday Apartments

Spectacular view, absolutely stunning, whale watching was amazing. Fantastic location close to beach and great restaurants. But unit 29 the one I stayed in was dated, dirty and needs a complete deep clean and upgrade. The pillows and blankets disgusting, the lounge peeling, it was not welcoming and unpleasant. The owner needs to spend some money because right now they think they can provide a bad unit because of view. I felt dirty in a room I paid $266 a night . Management lovely but they can only try encourage owner to give it a makeover. Very disappointed as I treated myself to a stay cation.

I feel somewhat sad writing this review as the current situation is not the fault of the new managers. However, we have stayed here for many years and will probably not be back anytime soon. Our room was on the top floor, one we have stayed in several times before. It was in need of maintenance and some aspects were filthy. There was a big construction going on next to the complex, not something the managers had any control over. At times it was very noisy, with a jack hammer starting at 7am, going on and off throughout the day. It will be a couple of years before that is complete, as it is a large complex. The new managers have taken on a hotel in desperate need of maintenance and care. There was some construction going on at the complex, which actually didn't have any impact on us personally. There is scaffolding over a large section of the complex. Be wary of where you room is. The view is something that has not changed, still magnificent, particularly from the top floors, which is impossible to beat on the coast.

We have been coming here one and off since the mid 80's and now aim to come twice a year. It has the best views you will ever encounter on the Gold Coast. You don't need to go anywhere if you don't want as the balcony is the place to be. It has always maintained that special nostalgia of better times of days gone by where life was less complicated. The current managers, Jeff & Ruth and family are the best. They have maintained the atmosphere and friendliness that hosts once had in days gone by.