Busan Maron Hotel Nampo

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Busan Maron Hotel Nampo

12, Gwangbok-ro 67beon-gil, Jung-gu, Busan, 48952, South KoreaVoir le détail de l'hôtel
Busan Maron Hotel Nampo
Busan Maron Hotel NampoBusan Maron Hotel NampoBusan Maron Hotel Nampo
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Avis des voyageurs

8.6/10
Très bien
85 évaluation
Avis vérifiés
Emplacement9.3
Commodités8.3
Service8.3
Propreté8.5
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Toutes les évaluations(85)
Évaluations positives(82)
Évaluations avec photos/ vidéo(25)
Chambres de qualité(27)
Séjour remarquable !(23)
Très propre(22)
Idéal pour le shopping(16)
À proximité de la zone commerçante(12)
Grandes chambres(9)
Très bon rapport qualité-prix(9)
Personnel accueillant(9)
Évaluations négatives(3)
본본bonbon
Chambre double de luxe
Séjour au oct. 2023
En couple
1 évaluation
4.0/10
Publiée le 16 nov. 2023
Je ne laisse généralement pas de commentaires parce qu'ils sont trop paresseux, mais je voulais vraiment les écrire ici. L'emplacement est bon et je n'ai rien à redire sur l'état et les équipements de la chambre puisque je l'ai réservé à bas prix, mais le service et le manque d'amabilité étaient pires que ceux des motels. Si vous avez besoin de plus d'articles comme du dentifrice ou des serviettes, c'est en libre-service, vous devez donc les apporter vous-même. Et lorsque vous lui demandez, il a même le talent de couper ce que dit le client au lieu de simplement tout écouter. Je ne reviendrai plus jamais et je voudrais dire que je ne recommanderais pas cet hébergement à tous mes amis, connaissances ou parents étrangers qui voyagent à Busan, mais que j'éviterais seulement cet hébergement. L'emplacement est bon cependant, les services sont nuls et très hostiles. Si vous voulez avoir une mauvaise impression de la Corée, je vous recommande de visiter ici. Je suis un Coréen né et élevé à Busan, mais ils sont tellement impolis que c'en est embarrassant.
Texte originalTraduit par google
Réponse de l'établissement: 이유없이 짜증내고 신경질적으로 대답하는 고객에게 어떻게 응대를 더해야 하는지 의문입니다. 최선을 다해 친절히 응대했음에도 짜증만 내는 고객은 저희도 원하지 않습니다, 최고의 고객이 있듯이 최악의 고객도 있습니다, 다른 호텔 가서도 그렇게 하지 마세요, 고객 대우 못 받습니다.
Invité
Chambre double de luxe
Séjour au avr. 2025
En famille
6 évaluation
5.0/10
Publiée le 5 mai 2025
Facilities of the room are not user friendly. There is some problem for the room design. The toilet and bathing area are separate. There is no where you can hang your clothes and towel inside the bathing area. After bathing, you just can wear your clothes outside the bath area which you may easily get a cold as the room is cold. There are bed bugs. Besides, we lived there for 3 nights. No toilet paper has been added during tidying up the room at first 2 days.
Traduire
Réponse de l'établissement: 편한 잠자리, 안락한 휴식 공간을 제공하기 위해 늘 노력하고 있습니다.부족한 부분에 대해 더 노력하도록 하겠습니다.
AngieG
Chambre double de luxe
Séjour au sept. 2024
Voyage entre amis
2 évaluation
8.0/10
Très bien
Publiée le 16 oct. 2024
Staff not really able to communicate in English, but not a big problem due to google translate & papago
Traduire
Réponse de l'établissement: Thank you very much for visiting Maron Hotel.We're also happy to hear that you had a good stay.We are doing our best to prepare clean rooms, even if there are any shortcomings, please understand and make sure to come again when you visit Busan next time,
Yolo31
Chambre double de luxe
Séjour au fév. 2024
En couple
19 évaluation
9.0/10
Excellent
Publiée le 27 mars 2024
The bathroom is huge, and the bed is comfortable. They allow luggage storage before check in and after check out.
Traduire
Réponse de l'établissement: Located in the best location in Nampo-dong, the center of Busan's original city center and you can meet both relaxation and tourism.Also, we are confident that neat rooms, clean bathrooms, and friendly service are basic, so we look forward to seeing you again when you come to Busan next time.
Chen Ian
Chambre double de luxe
Séjour au mai 2024
En famille
4 évaluation
6.0/10
Publiée le 26 juin 2024
Fantastic location. Hotel is located right behind the main shopping street is a quiet area. Basic amenities like auto refilling drinking water machine and coffee machine. There is also a small 'hole in the wall' shop just outside the hotel selling fabulous French crepes. Only complaint is the lousy attitude shown by the manager. I booked for 3 nights with another extension for 4 nights (7 nights in total). I stated that I use a mobility device because of my disability in the booking. During check in, upon seeing me, he made feel very unwelcome. He told me to find other hotels and asked me to cancel my booking, claiming that my mobility device will spoil the room. Such a ludicrous remark to make. We had a heated argument eventually as I was very upset a him for being discriminatory. i insisted in staying as it was fully paid. It was my first time in Busan, thus I don't wish to spend my holiday looking for hotels. Btw, the room was perfectly fine. Never felt so unwelcome in my life. Location is its only saving grace. However there are numerous hotels around the area after we got to know the place better.
Traduire
Réponse de l'établissement: I suggested it because I was worried that you would be uncomfortable during your stay with a disability.I tried my best to provide the service, but I was also worried because it wasn't enough disability facilities you wanted.I hope there is no misunderstanding about the measures taken for your safety.
Yenyao
Chambre double de luxe
Séjour au oct. 2024
Seul
2 évaluation
10.0/10
Exceptionnel
Publiée le 15 déc. 2024
Location is Good Staff were helpful and friendly
Traduire
Réponse de l'établissement: Thank you for visiting Maron Hotel.We are proud that clean room, neat bathroom, and friendly service provision are the basics of our Maron Hotel.Please visit us again in the near future.We wait for you as like same.
Eric
Chambre double de luxe
Séjour au mars 2024
En couple
7 évaluation
10.0/10
Exceptionnel
Publiée le 1 mai 2024
Excellent value for money here. Right in the central area of Busan, walking distance to all the delicious food from the market and offering quiet rooms with good amenities at a very good price. Definitely recommended!
Traduire
Réponse de l'établissement: Thank you for using Maron Hotel.We couldn't be happier to hear that you had a pleasant trip and a comfortable rest. Our employees, who work hard for meticulous inspection and friendly response to everything, are relieved of fatigue and rewarded by your words.We will continue to maintain a friendly and clean rest area as always.
Invité
Chambre double de luxe
Séjour au mars 2024
Seul
3 évaluation
7.0/10
Publiée le 15 avr. 2024
Location perfect for down town and shopping . But the room have smell of carbon . Worse , room did not like the AD images , and might not be picked if i knew the actual .
Traduire
Réponse de l'établissement: We will do our best to help customers remember our hotel with a good environment and friendly accommodation.
Invité
Chambre double de luxe
Séjour au fév. 2024
Voyage entre amis
10 évaluation
6.5/10
Publiée le 9 avr. 2024
The location is good as it is very close walking distance to shopping streets and the price is affordable. Room is equipped with a smart TV. I did not need to use my travel adaptor as well. Basic toiletries available. However, the bath towel is in face towel size. Clothes hanging area is on top/in front of the dresser. Things to note if staying here. Hotel is located upslope from the streets. (relatively steep) Most of the times (like a 9 out of 10), I was unable to book a taxi from my hotel due to the kakao taxi app prompting that cars cannot enter my area (they will outline the roads on the app to show the roads that cars cannot enter).I had to walk some distance out to another place to book a taxi. However, there was no restrictions to drop off at this address but many times, the driver will also drop me somewhere further away to walk in. Both the guy & lady (seems like lady boss) receptionists seems enthusiastic for a normal conversation but can become rude when we enquire or request for help. I had difficulty switching on the aircon when I first checked in and called for help. They refused to come and help and the instructions was vague as all I can understand was "the switch is below the TV". I later found out that it is common for aircon switch to be on the TV remote controller in Korea after I checked in to another hotel. It was after the third call when we flared up that someone came to help. But the help was of course also a rude one. Another thing to note is that they only give one access card and this access card is also the only card that manages the power in the room. If you insert another card in the slot for power, they will switch off your electricity after a while. This means you will not be able to probably sleep/shower in the room if your partner goes out since you will have to be the one to open the door, unless you can stay in the room without any power. You will also not be able to charge your phones/power banks etc while you are out and the refrigeration will also be off. The receptionist have called us via room phone and scolded us for putting a foreign card in. I think this is upsetting as we usually have more than one card in other hotels. The other hotel that I booked in Seoul even had a ready card slotted in for power and we still had 2 cards for access. Another downside: There was some form of leak from toilet bowl area and I cannot make out where its from. There will be a typical pee stench after awhile. Both the automatic bidets and manual bidets did not work in my toilet. I am not sure if this only happens in my room thus this is just for reference. Otherwise my toilet was huge and the water jet was strong. Do note that they allow early check in but it is chargeable. When I reached 2 hours earlier, I was told that their hotel does not have early check in. After asking further, they told me to pay 20,000 won if I want to check in early and I got my room immediately. I would have preferred if they told me from the start that early check in is possible for a fee.
Traduire
Réponse de l'établissement: Have you thought to yourself about your rude attitude to the hotel during your stay?
Invité
Chambre double de luxe
Séjour au sept. 2024
En famille
9 évaluation
8.0/10
Très bien
Publiée le 27 oct. 2024
Consider big space, and the place is clean.
Traduire
Réponse de l'établissement: Thank you for using Maron Hotel.We will be a Maron Hotel that strives more for your comfortable rest.
Utilisateur anonyme
Chambre double de luxe
Séjour au fév. 2024
Voyage entre amis
9 évaluation
7.0/10
Publiée le 31 mars 2024
Location best. Overall is good. But the towel is too small.
Traduire
Réponse de l'établissement: Thank you for using Maron Hotel.We will maintain clean management and greet you with a constant appearance,Also, it is a hotel where you can feel like a small resort in the middle of the city center because it is surrounded by Yongdusan mountain Park.We will be a good hotel that remains unchanged whenever we come back.
Mariasmd
Chambre double de luxe
Séjour au mars 2023
Seul
17 évaluation
8.5/10
Très bien
Publiée le 5 avr. 2023
Coincidentally it is located right at the foot of Diamond tower aka Busan tower and it’s right in the pedestrian street with all the stores and restaurants. Locations is great. Easy access to everything: subway, Lotte mall, countless restaurants and shops are all with 300-800 meters of this hotel. Check in was less than a minute and I was greeted by name. Hotel was very clean and even smelled amazing. There are a couple of cons. First, my room was not made up even though I stayed for 2 nights. There are not towel hooks near the sink or bathtub. This was odd and a tad inconvenient. Otherwise everything was great. Beware that the bathroom is open concept meaning that the toilet and shower are in the same room, so once you’ve showers the room is going to be all wet.
Traduire
Réponse de l'établissement: Thank you for visiting Maron Hotel.Our hotel is located in the center of Nampo-dong, making it the best location for transportation, culture, and shopping.Also, we are always trying to ensure that customers who visit us do not experience any inconvenience. I look forward to seeing you again.
michellecjy_
Chambre double de luxe
Séjour au mars 2023
En famille
3 évaluation
10.0/10
Exceptionnel
Publiée le 28 juin 2023
Really nice room, great location. Toilet & Shower really spacious, would definitely come back again.
Traduire
Réponse de l'établissement: Thank you for visiting the Maron Hotel.We will make sure that there is no shortage of cleanliness and kindness so that customers who visit us will not experience any inconvenience.I look forward to seeing you again.
Walinee
Chambre double de luxe
Séjour au sept. 2022
Voyage entre amis
1 évaluation
10.0/10
Exceptionnel
Publiée le 24 oct. 2022
The room design is nice but not suitable for friend. There is bath tub outside of rest room.
Traduire
Réponse de l'établissement: We pride ourselves on being a hotel suitable for any purpose trip, such as business trips and family trips.I hope you have experienced Maron's unique location, interior, cleanliness, and service.Thank you.
❤️Eva❤️
Chambre double de luxe
Séjour au avr. 2025
Voyage entre amis
1 évaluation
10.0/10
Exceptionnel
Publiée le 21 mai 2025
飯店位置很方便 出來就在鬧區中 有行李放置區 可以先去借放行李 晚上睡覺算是安靜可以好好休息的 服務人員也很不錯 唯一美中不足的可能就是淋浴間的蓮蓬頭設備是壞的 好險浴缸處也有一個蓮蓬頭 水壓溫度都很合適
Traduire
Réponse de l'établissement: 청결한 객실과 정갈한 욕실 그리고 친절한 서비스 제공은 저희 마론호텔의 기본이라고 자부합니다.꼭 다시 방문해 주시고 변함없는 모습으로 맞이 하도록 하겠습니다.