B&B Villa Blanche

Great place, a few steps away from the city centre of Cannes. It offers a car park, a very nice garden and a terrace. Very clean and comfortable room. Breakfast was great, with fresh and local products. I really appreciated the kindness of Erik and Manu, the hosts.

Beautiful and Charming B&B with very nice garden and a rooftop terrace. The room is very clean and decorated so tastefully. It locates not far from the city center of Cannes. Both hosts Erik and Manu are so warm and welcoming. They do everything possible to make you feel comfortable. Breakfast was great with fresh variety products and homemade pastries. I really enjoyed staying and if I will visit the area again, I definitely go back to this place. Highly recommend!

We had a 3 week trip travelling around Italy and the south of France, finishing with 2 nights staying at Villa Blanche. We had got engaged on this trip and were excited to stay in some beautiful accomodation for the end of our holiday, which was ‘warm and friendly’ as per the website. Unfortunately and ironically this was far from our experience. The worst experience of customer service I have ever had of anywhere I have ever stayed. Manu, one of the owners of the property answered the door aggressively when we called in around midday to drop off our bags prior to the 3pm check in. We were treated like naughty school children and advised we should have emailed beforehand if we wanted our bags to be left at the property. On enquiring whether there was any possibility of an earlier check in (something that is stated on the website that subject to availability might be an option) we were told in the most rude, incredulous and obnoxious way that we had to return at 3pm. The message itself would never have been an issue but it is the way this was communicated. We were not allowed to even enter onto the grounds past the gate and were left on the street, told to leave our bags just inside the gate - despite us offering to help put them into the house. We were treated like a bad smell that should not be let inside the property and shortly after had the gate slammed in our face. We were both so shocked we could not believe what was happening! I have never been spoken to in this way for something that is completely reasonable and normal to ask when checking into a B&B. On arrival later in the day we met Eric who was pleasant but offered no apology for the interaction with his wife that we unfortunately had to endure. Manu entered the office whilst we were checking in and in an aggressive tone spoke to her husband who had to leave the room to speak to her outside. We felt we were a hindrance and a burden despite us being paying guests. It is overall just not the customer service you would expect from this sort of property and not the relaxed, romantic atmosphere we were seeking. The room itself was nice enough and the breakfast provided was good. It is sad though that despite this we felt incredibly uncomfortable throughout our stay. No matter how clean or nice your property is- people will always remember how you made them feel. On departure from the property on the last day Eric bid us farewell which was shortly followed by Manu coming and once again slamming the main door in our face without speaking a word. Because of this I would not pay for this B&B and would take my custom elsewhere.

The owner was very rude towards us when we arrived to drop our bags to the property. We felt like we were not welcome and the owner admitted because we arrived before the allocated check in time they considered canceling our whole booking! They also accused us of lying about the trip being for a birthday celebration (the stay was organised as a surprise for my girlfriends 30th birthday in 3 weeks time). We were also recently engaged and wanted a relaxing break together but were also accused of lying about this in attempts to get freebies! Completely absurd and also hurtful to hear when it is such a special time for us. Never mind the fact I had my engagement ring on! Completely shocked at our treatment here - we have never experienced this anywhere else we have stayed. At the minimum we expect to be treated with respect. There are plenty of other beautiful places to stay in Cannes - due to unprofessionalism of staff would recommend to stay elsewhere.