Ellerman House

A Truly Exceptional Experience — Again! I’ve now had the pleasure of staying at Ellerman House three times, and each visit only increases my appreciation for this extraordinary place. From the moment you arrive, you’re wrapped in an atmosphere of refined luxury and genuine warmth. The level of service is consistently outstanding — attentive yet unobtrusive — and the staff strike that rare balance between professionalism and true friendliness. Our room was magnificent, with unparalleled views of the Atlantic Ocean that have to be seen to be believed. The room was elegantly appointed, showcasing beautiful artwork, as the rest of the house does, and the bed was one of the most comfortable I’ve ever slept in. The bathroom was enormous and beautifully designed and the toiletries were perfect. Every detail was considered — from the generously stocked minibar to the guest pantry, a true delight filled with freshly baked cakes and a range of treats available around the clock. Breakfast on the veranda is a delight, and the perfect way to start your day at Ellerman Cocktail hour is truly magical, with superb cocktails discreetly served with sublime canapés - this is an experience to remember! There is a little area just outside the study which is a morning sun trap and it has a trickling fountain next to some cosy outdoor chairs - this little spot is where I'd like to retire! The gym has a breathtaking view and though I didn’t get a chance to visit the spa this time, I look forward to enjoying it again in the future as I had a memorable massage there on a previous visit. The on-site art gallery is truly world-class, featuring a wonderfully curated collection of South African art. And the wine gallery is both a design marvel and a celebration of local winemaking — it must be seen to be believed. During our recent stay, my partner had to leave unexpectedly due to a family tragedy. The compassion and kindness shown by the staff was very touching. In particular, Marilie went above and beyond — her warmth, empathy, and support was truly appreciated . This kind of experience is what makes Ellerman House so special. We had a wonderful dinner during our stay and food was as impeccable as always, accompanied by superb South African wines. I don't recall our waiter's name, but he was really charming. Genuine hospitality is a rarity, and Ellerman House stands as a beacon of how it should be done. I work in a 5-star property myself and think all hotels should look to Ellerman to see how to get it right! I can't wait to go back again.

This was our third stay at Ellerman. IMO it is the best hotel in the world, and I have been around the block. It is basically a world-class museum with a hotel thrown I. For good measure. The service is impeccable, the view is unreal and sundowners in the veranda are heaven. The bar is phenomenal and the wine list impossibly long. We enjoyed a 2002 Pinotage with dinner one night - a treat I will not forget. The main restaurant is lovely and the new restaurant, Curate, is next level. All of that is fine, but the real magic of Ellerman is that is is one of the few places I have ever been where I can truly relax. It is true the rooms are variable, given it is an old house. We have had great luck on all three of our visits, but could see where the wrong room would be disappointing. We have only been there in the winter, but I imagine the pool is a hot spot in the summer.

Everything was perfect. Beautiful hotel, rooms and gardens. Exceptional staff, could not fault a single thing. Very well located, and 24hr security at main entrance. Food was beautiful, the decor of the rooms and communal areas were gorgeous and the extensive art collection was exceptional, and they offer art tours which I would definitely recommend! Everything was 10/10, only wish we could have stayed longer !