Eurostars Marques de Villalta

This was m sixth visit to Cartagena, but my first stay at the Marques de Villata, I noticed the hotel on my last visit in January 2020, it had just opened, I decided it was ideally located for my next visit, I was not disappointed. We had a long stay at the hotel and enjoyed every minute. The hotel is very well situated within the walled city. The rooms are large, comfortable and spotlessly clean. Our bathroom was large with a good shower. There is also a roof top swimming pool. Breakfast was included in our stay and there was a good variety of well presented, well cooked food. Special mention must go to the Front Desk Reception, Rafael, Frank, Danello and Stella were incredibly helpful and patient with us, giving help to book excursions and, answering our many questions. David and Julietta (I hope I got her name right!) in the dining room were also on hand and dealt with all our requests. Thank you to everyone at the hotel for a really memorable stay. We will be back!

This is a gorgeous villa in the middle of the walled city within walking distance to all sites. The rooms were spacious, the shower was powerful and we had no issues with hot water or the safe. The photos here are reflective of the property. The hotel itself is a tranquil place to retreat from the bustle of the city both in its open courtyard and the rooftop pool. With its lush greenery it even attracted a baby tamarind that we spotted in the trees while relaxing on the rooftop. All staff were friendly and accommodating. Rafael at the front desk was exceptionally helpful in ensuring all our needs and requests were met. He went above and beyond to get a difficult reservation at a very popular restaurant and ensured we had received the confirmation from him. We will definitely return to this hotel on our next trip back to Cartagena.

Nice hotel and location. Safe doesn’t work. Have to wait until tomorrow to fix. No other rooms available except for a $290 up charge. We have a $3000 laptop in room. $2000 in U.S dollars and an Ipad. Don’t want to leave these in room so forced to carry around historic center. Also TV didn’t work. Staff fixed but discovered after they left remote didn’t work. Won’t book a Eurostar hotel again.

This villa is beautiful, quiet & in the middle of everything. The front desk receptionist Evig was so sweet, she accommodated my every need except washcloths. They do not have washcloths at this villa so bring your own. The bakery at the corner is excellent & enjoy the wall city.

Prezzo esagerato x quanto offerto (320$a notte). Camera con finestra sul muro esterno, come una stanza di prigione. Colazione molto scarna, senza dolce e con pochissima scelta. Piscina con solo 5 letti di cui uno rotto, mancavano asciugamani. Proprio una autentica delusione nel rapporto qualità/offerta/costo. Mai più !!

Quiero hacer algunas aclaraciones previas, antes de detallar nuestra nefasta experiencia en este hotel de 4 estrellas. En primer lugar, mi critica se refiere a la relación precio/calidad de los servicios brindados. En segundo lugar, para el Domingo 19/2 no había lugar en ningún hotel de categoría en Cartagena de Indias, ya a partir del 20/2 se conseguía, pero nuestra estadía comenzaba el domingo x dos noches. Y por ultimo quiero reconocer la buena predisposición y amabilidad del personal, que en todo momento trataron de solucionar todos los Inconvenientes generados. Dicho esto, No se dejen engañar por la pagina, pagamos casi 700 dólares por lo siguiente: a) un lugar sin Loby, sin servicio de bar de nada, solo a la mañana el desayuno y después nada. B) te dan solo una llave c) la habitación lúgubre, sin Iluminacion, con olor a humedad, sin batas ( porque para esa categoría no brindan batas), sin pantuflas, sin agua de cortesía solo del mini bar, ni hablar de escritorio y papelería, lleguemos al baño prácticamente a oscuras unas dicroicas que iluminaban solo el techo, los amenitis: solo shampoo, no habia cotonetes, algodón, Acondicionador, carilinas, nada de nada. C) la pileta, las reposeras sucias, toallas viejas. En fin una estafa por lo que cobran.

Excelente ubicación dentro de la ciudad amurallada. Cerca de todo pero lejos del ruido nocturno. Habitaciones amplias, con buen baño y muy buena calidad de amenidades. La atención del personal es cálida y servicial, sobre todo de Danilo , súper pendiente de las necesidades del huésped. Buen desayuno, variedad de frutas frescas, cereales , yogurt y huevos al gusto. Súper recomendado 👏🏼

Es muy difícil encontrar un hotel tan malo por el precio de 700 dolares la noche. Habitaciones oscuras sin ventilación, sin batas, sin amenities, ni agua de cortesía. Desayuno regular y luego cierran el comedor hasta la otra mañana con lo que no hay ningún servicio fuera de un minibar poco provisto en el cuarto. La piscina tenía unas poltronas con suciedad añeja. El bar de la misma solo tenía alguna bebida y nada más. El sistema de tv del cuarto con dos controles era imanejable. Solo puedo agregar la exelente ppredisposición de sus empleados. En fin, una experiencia espantosa.